Performa 6116CD Startup Problems

Hi, I tried posting this earlier, however Apple’s discussion web site went down. I have a Performa 6116CD computer that we’ve owned for at least 13 years. It was our first computer. I am trying to get it started so I can use it again, however I am running into major problems. The computer has System 7.5.1 installed on the Hard Drive, has 40MB memory, CD drive, Floppy, and PowerPC 601 CPU. We stopped regularly using this computer in 2001. The last time I tried using this computer was in 2004, and at the time it refused to start up and only showed me a Flashing Question mark. It has been stored since then. I set it back up and tried starting it. I received the same Flashing Question Mark. I tried shutting it down and restarting it several times. Each time, all I would get is the flashing question mark or a smily face Mac logo and then it would freeze. I could hear the Hard Drive clicking and spinning like it wants to start up. Each time, it started clicking and then it seems as if something steps in and stops it from loading. It stops clicking and goes silent. I started it up using the Performa CD. It did not even recognize the Hard Drive. I suspected the PRAM Battery to be the culprit of these problems. It is the original battery and must be at least 13 years old. I replaced it and made sure the + side was in the correct position. I started the computer back up, and the first time or two it acted the same. However, on the third or fourth try it got past the smily face mac/question mark and actually started loading the OS. Almost every icon at the bottom of the screen loaded, and then the computer froze. I shut it off and restarted it to receive the same flashing question mark. I restarted it several times and even reset the PRAM. I pressed the reset button on the back, but that did not help. Finally, it starting loading the OS again. It completely loaded the OS, and I was actually able to use it. However, the system was slow and sluggish. When I tried to eject a CD, the computer froze, and I had to restart it. Once again, the dreaded question mark appeared again. I pressed the Interrupt button on the back, and I received a loud crashing noise through the speakers. I turned it off and loaded the Performa CD. It recognized the HD and asked if I wanted to initialize it. I said yes, and then it said the HD was unable to be formatted and was unusable. I tried Disk First Aid and HD SCSI Setup, and both said the hard drive was unusable. I shut the computer down and tried to isolate the problem. I unplugged the CD drive’s SCSI cable, power cable, and audio cable. I removed the added memory chips, except for the built in memory. I unplugged the printer, keyboard, and mouse. I even plugged the SCSI cable’s second connector to the hard drive instead of the connector at the end of the cable. I tried booting it up, and all I got was the same question mark. The last, final time I tried booting it, I didn’t even get a question mark, just a background image. At first, I thought the PRAM Battery was the problem, now I’m convinced that it’s either a Bad Hard Drive, Bad SCSI Controller, or Bad Logic Board. Also, this hard drive is not the original. The original hard drive went bad back in 1999. An authorized Apple repair shop replaced it with an identical Quantam 700MB SCSI hard drive. In 2001, we stopped using this computer on a regular basis. Since then, it’s mostly been stored. If the HD was bad, I would think it would not even make any noise, click over, or act like it wants to load the OS. I’m trying to avoid spending a lot of money on an old computer. What do you think could be the problem with this machine?

20" iMac Intel Core 2 Duo 2.16 GHz, Mac OS X (10.5.5), intel iMac specs: 250GB HD, 128 MB ATI X1600, 2 GB DDR2

Posted on Jun 29, 2009 5:07 PM

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Posted on Jun 29, 2009 5:43 PM

You are on the right track to replace the Battery. But after the battery is replaced, a reset should be performed, either with the tiny button on the mainboard, or by holding down the 4 keys at startup:
Command option p r
Until you have heard the chimes 4 times, then release.

I received a loud crashing noise through the speakers


That is usually indicative of a memory problem, but many of those problems in stored computers are cleared by removing and re-installing the memory modules. If it did not see a portion of its memory, that could explain not booting and sluggishness. If the memory is unreliable, that could explain Hard Drive issues.

I suggest you re-install the RAM memory modules and try to see if all the memory is recognized.

In doing this sort of debugging it is important to be methodical and change only one thing at a time. So put your SCSI cable back the original way and get the RAM memory working first. Without enough working RAM memory, you can't do anything else.
8 replies
Question marked as Top-ranking reply

Jun 29, 2009 5:43 PM in response to Bobby T.

You are on the right track to replace the Battery. But after the battery is replaced, a reset should be performed, either with the tiny button on the mainboard, or by holding down the 4 keys at startup:
Command option p r
Until you have heard the chimes 4 times, then release.

I received a loud crashing noise through the speakers


That is usually indicative of a memory problem, but many of those problems in stored computers are cleared by removing and re-installing the memory modules. If it did not see a portion of its memory, that could explain not booting and sluggishness. If the memory is unreliable, that could explain Hard Drive issues.

I suggest you re-install the RAM memory modules and try to see if all the memory is recognized.

In doing this sort of debugging it is important to be methodical and change only one thing at a time. So put your SCSI cable back the original way and get the RAM memory working first. Without enough working RAM memory, you can't do anything else.

Jun 30, 2009 10:59 AM in response to Bobby T.

Now that the memory is working, you can begin to trust what other messages you get.

The System/Install CDs are sources of "incorruptible" software. Barring other Hardware problems, they are sure to load and execute.

It does sound like that Hard Drive has problems. In general, when a drive has problems like that, it will not perk up. It may fumble along for a while, but is just as likely to stop working altogether.

According to the Applespec:

http://support.apple.com/kb/SP342

That computer was issued with a 700 MB SCSI drive (which would now be called "narrow" SCSI).

Jun 29, 2009 6:56 PM in response to Grant Bennet-Alder

I tried your solutions and it helped some. I held down the 4 keys until I got 4 chimes. I've already put the SCSI cable and memory back. Everything is plugged in. The computer started up and loaded the System software, however, everytime I would go to try and click an icon or something it would freeze momentarily, it finally froze completely. I pushed the power button off, then on and now it says Welcome to Macintosh and it's froze.

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Performa 6116CD Startup Problems

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