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ipod shuffle 3rd gen headphones problem

I would just like to share my weird experience with the earphones of the 3rd gen shuffle, as we all know the problem of the earphones while working out, so after a few days i tried using again my busted earphones and amazingly it worked ok again, the volume controls was doing fine for at least an hour so i thought it was only a small glitch but then after an hour the problem started, you can increase the volume but can't lower it then after a few minutes the volume decreased by itself. I hope all of our messages are reaching apple and solve this problem as soon as possible!

desktop, Windows XP, pentium 4

Posted on Jul 1, 2009 4:47 PM

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158 replies

Jul 28, 2009 6:44 AM in response to donggoboy

Hi All,

I just got a shuffle a little while ago & am having problems with the headphones as well - it keeps repeating the name of the song or goes through the names of the playlist, as if I am holding down the middle button. The problem started after riding my bicycle while using the ipod.

So can you tell me if the headphones will work correctly once again if they are dried out?

Joe

Jul 31, 2009 2:54 PM in response to DuffMan238

Just got the Belkin adapter at Best Buy this morning. Works great. You can use any headphones, use it in the car with a line-in and I will also be able to use my iPod Shuffle in the pool using a dry bag and waterproof headphones.

http://www.bestbuy.com/site/olspage.jsp?skuId=9316135&st=belkin+shuffle&lp=1&typ e=product&cp=1&id=1218083841083

They were $19.99.

Aug 13, 2009 6:05 AM in response to donggoboy

I am very not happy with my new ipod. I thought I would like the suffle better on my long 20 mile runs since my old nano was starting to skip - yea, skip - wierd. So after day 2 of running with the shuffle the volume got really high and then really low and this is after 20 minutes of running. It would not work - I tried to adjust the volume control again and nothing, I could faintly hear the songs but the headphone controller didnt work. I plugged my shuffle into my computer to adjust the volume and am going to use better headphones from now on and just keep the song list on shuffle. Annoying and I know that if I get new headphones they will break just the same. Why hasnt apple figured out that the main users of ipods are people who EXERCISE and SWEAT? Its a no-brianer to make something that is resistant to at least some water.

Aug 15, 2009 2:59 PM in response to donggoboy

I used my 3rd gen shuffle for the 2nd time today while mowing the grass & experienced the same problems as everyone else, volume wouldn't work, then the voice over kept coming on over & over, finally the controls just stopped working altogether. I got mine at best buy so I'll probably try taking it back there first since ther's no Apple store nearby. Does the 2nd gen shuffle sound any better? The 3rd gen is really weak on bass response.

Aug 16, 2009 11:56 AM in response to donggoboy

I bought my suffle in june and have replaced the ear phones. I have two pairs so I try to alternate them so they can dry out. Well now that it is "marathon training time" and the summer.. this is not working. They stopped working in the middle of my long run yesterday. The headphones to go with the new shuffle are close to 40 bucks at best buy. I decided to go with the old shuffle and just bought it. I learned my lesson. go with what you know.

Aug 17, 2009 12:15 AM in response to donggoboy

I've just bought a third generation to replace an existing shuffle and wish i had visited this forum prior to buying. I can't believe apple who are usually so good have come up with a design and not bothered to think about the end user - who are mainly people who wear the shuffle for exercise. I was so annoyed at the weekend when i set the shuffle up, got ready to go and then thought what the **** it can only work with these stupid headphones! then checking the apple store couldn't find an adaptor or sports headphones that would work with it. Very annoying and i have to say will think twice about purchasing again 😟

Aug 17, 2009 9:10 PM in response to lemon1234

All, just to add to the string. Same issues, about 20 minutes into run, headphone volume sinks or shuts off completely; today it was bouncing all over the place, then finally settled on a really obnoxious song that I did not want to run to (but figured it's better than the sound of my feet hitting the pavement)...Initially I bought a new headset (dumb), that one went back to apple along with the shuffle (3rd gen) about a month ago. New set arrives, headset still funked up. Went into the store last week (after scheduling an appointment two days in advance, then waiting in the store for 20 minutes for the appointment itself). Got a free replacement. Great. Except issues are still ongoing. I was beginning to make the connection myself between sweat and the headphone mishaps, this forum confirms it. I suppose I'll try the duct tape solution, and take some photos and post them out on you tube of "running a marathon with my duct tape innovative apple product"...rather I'd like to see Apple do a few things: 1) educate their customer service and sales people with this info. Would have saved them two replacements and the manpower/energy of those transactions, 2) in the future, note the smaller you make digital music sources, you can anticipate that people who are doing active things and who might do things like sweat when they do them will be wearing those gadgets; as someone wrote more eloquently, "design with the end user/real life in mind". Then lastly, and most important to all of us on this forum, fix this issue by either designing a waterproof controller or at the very least, change the design out so it isn't right next to your head (where the sweat drips from, duh). In ear buds from some other manufacturer will probably the way I end up going, if I can find one that work with the 3rd gen. Or, just use other headsets and change the playlists before setting out. There's less ability to adjust volume (well, as in none) and also no ability to change the song...or maybe just scrap the whole thing and start with another digital player that is created for sports-minded people.

Aug 22, 2009 1:47 PM in response to donggoboy

ipod shuffle 3rd gen. headphones and/or control mechanism failed.
All kinds of audio anomalies - repeats non-play nothing at all


Apple genius at Apple Store gave me a replacement earphone set under warranty. The earphones work again. Use the ipod shuffle during workouts. Could either be heat or moisture related issue with the headphone control mechanism?

podcasts run on manual however podcasts and music seem to still be a problem even using manual.

Aug 23, 2009 8:48 AM in response to donggoboy

I just bought my 3G iPod Shuffle July 29th and thought it would be the best thing since sliced bread! I was using the 2G Shuffle, no real complaints but liked the smaller design of the 3G and figured the inline controls might be a plus. Yes, I'm a runner too...and distance is my game. However, I'm not a sweater (so to speak). I am having the same problems as everyone else. 5minutes into a run, the volume either goes so loud I have to turn off the Shuffle or so soft I can't hear it at all. No amount of fiddling changes the volume and the unit IS NOT WET! So, I decided (at least with my headset) the movement of running is causing some kind of short in the volume control.

My question is: do you all think Apple reads these boards and takes into consideration what is being said?

Aug 30, 2009 11:54 PM in response to donggoboy

I just bought myself a silver 4GB shuffle from best buy to save myself from having to wear a huge clunky iPod video on my arm every time I go for a run. As you have guessed, I have the SAME problem as everyone else. I am not necessarily a long distance runner, but I do run about 3-4 miles daily in a 30 minute time period (and do sweat quite a bit). The shuffle IS aimed primarily at people who exercise, so why is heat, water, and/or movement either destroying the headphones or making them work intermittently? Can apple offer everyone who sunk $80 bucks into one of their finely engineered products a solution to this problem or just leave everyone hanging? Start writing letters and warn friends and family about this issue and not to buy this product!

Sep 5, 2009 11:20 AM in response to Pilotboy

imma go ahead and chime in as well. sure, i'm not adding any thing new (had the 3rd gen shuffle for approx 2wks prior to earphone malfunction) HOWEVER, i am hoping that the repeated posts make their way to some Apple guy.

sure, i had to have AT LEAST 3 2nd gen shuffles replaced due to malfunctions related, in all probability, to sweat issues....BUT....that was after many months. in a typical month i'll run about 120miles so every 3-4mos the ipod would freak out (oddly always on my long run for the week, *****). reliably it would always get replaced, so the problem was some what manageable.

now, after TWO WEEKS, this fancy 3rd gen POS breaks. how can Apple NOT anticipate this issue?!? the cords get soaked, as they inevitably end up rubbing against your body during exercise.

wanna live up to your "genius" moniker? MAKE THE DEVICE WATERPROOF APPLE!!!




mc

Sep 6, 2009 4:09 AM in response to jjksutton

Hey just in case anyone is still wondering how to fix the sweat problem with the shuffle controls... the Scosche solution is actually worse. Great earphones but the controls don't withstand sweat any better (in fact worse) than the apple ones. My apple control would work after they dried out, the scosche controls simply don't work at all any more. And the worst part is that scosche has not responded to two attempts to contact them about replacing them. Too bad.

I don't understand why someone (preferably apple) can't put a sealed flexible rubber cover over the controls so that moisture is not longer a factor. Was assuming scosche did this but no. The only option is to get a control back down on the shuffle which seems to defeat the purpose. I have stashed my shuffle for now - not sure what I will do with it - and bought a nano, light enough back to the normal controls!

ipod shuffle 3rd gen headphones problem

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