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ipod shuffle 3rd gen headphones problem

I would just like to share my weird experience with the earphones of the 3rd gen shuffle, as we all know the problem of the earphones while working out, so after a few days i tried using again my busted earphones and amazingly it worked ok again, the volume controls was doing fine for at least an hour so i thought it was only a small glitch but then after an hour the problem started, you can increase the volume but can't lower it then after a few minutes the volume decreased by itself. I hope all of our messages are reaching apple and solve this problem as soon as possible!

desktop, Windows XP, pentium 4

Posted on Jul 1, 2009 4:47 PM

Reply
158 replies

Sep 17, 2009 9:55 AM in response to donggoboy

I have the same issue with the new headphones! I took mine back after 25 days of owning my new shuffle and Apple was gracious enough to replace them.. they have lasted approximately 17 days.. Now the right side is completely out...GRRR.. Frustrating! I generally use my shuffle only when exercising and continue to wonder the same regarding water resistance. If Polar can create watches that are high tech and water resistant.. why can't one of the world’s "leading companies" in technology advancement figure out how to do the same with a less sophisticated piece of equipment like the shuffle?

Oct 6, 2009 8:04 PM in response to Pilotboy

Totally agree with you pilotboy, word for word. Volume does nothing when coaxed with the controls and now the songs refuse to react to the click two / three / four times rigmarole. I also use it at the gym. APPLE: I do not have the patience to wait for you guys to get your collective butts into gear on this one. I will be returning my 3rd Gen ipood stuffle to the store from which I purchased it. Disappointed, I must say, Apple. This was my first Apple product ever, and you sold me a lemon.

Oct 14, 2009 2:15 PM in response to donggoboy

I have had 2 3rd Gen Shuffles malfunction on me in less than a week. I am really really upset about the run around I am getting from Apple Support on this and have been unable to get a straight answer from anyone. Obviously they put out a bad product of poor design and they need to make it right. I refuse to spend another dime on any Apple products and won't be purchasing music or videos for download until this issue is fixed. I was about to purchase an Iphone, not gonna happen. I was also thinking about a new lap top for school and work, no way. I will be putting this on my web profile and I am hoping others will do the same. Ignoring your customers is unwise..

Oct 18, 2009 10:09 AM in response to donggoboy

Such a piece of junk. I can't believe they didn't do any r&d on this product to see if it could withstand moisture. It's supposed to be for active use. I've taped over the controls and all the way up the cord, but I can still only run for about 20 minutes before the volume and voiceover starts freaking out. How long will it take for them to introduce something to solve this? They're well aware of the problem.

Oct 29, 2009 6:02 AM in response to donggoboy

Yeah, I'm very disappointed with Apple for releasing a product without testing it out 1st. The adverts all say that it's excellent product for athletes, it's actually worthless, a rip off as apple is blatantly stealing our money by giving products which fail after only a few hours of use! The older generation pods were of much better quality, i wonder what happened.

ipod shuffle 3rd gen headphones problem

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