HighPoint RocketRAID 3522 pci express SAS SATA RAID card Setup

Hi,

I'm posting this question here since there has previously been a bit of discussion in this forum regarding using HighPoint's RAID cards in Macs. I am also contacting HighPoint support, but I need a solution as soon as possible and I'm hoping some of you here can offer some guidance. Plus, based on the poor reputation of highpoint's support, I figure I'm better off looking to those who have real-world experience with the products.

I have just purchased a RocketRAID 3522 along with a Mini-SAS to eSATA cable and will be connecting it to four SATA drives.

Installing the card and its drivers went smoothly and connecting drives to the card does result in them showing up on the desktop of the Mac running OSX 10.5.6.

The problem comes in accessing the Web management interface of the card, so that I can configure a RAID array. Frustratingly, the manual is very poor about detailing how you communicate with the card via TCP/IP. While it tells you what IP address should work, it does nothing to establish HOW you connect the card to your network, or your Mac, or if a static IP configuration is required on your Mac.

The manual wants you to believe that it works by simply calling up either of these URLs in a web browser:
https://localhost:7402
or
https://127.0.0.1:7402

But you can't do that if there isn't a physical network connection between the computer and the ethernet interface on the card itself, right? But HighPoint makes no mention of these important details in their product documentation.

I have tried connecting my Mac's ethernet port directly to the rocketraid card. I have tried connecting them both to a router (during which time I did not see the card request a dhcp address from the router). I have tried a static IP configuration on my mac.

By the way, I did install the latest driver from highpoint's site and I did manually launch the RAID-HTTPD unix executable that provides the web interface to the card (it was not launching on its own). Since I'm sure someone might ask as part of the troubleshooting process, I will confirm that I have no firewall enabled.

Hopefully someone here will be to explain how the card is accessed via TCP/IP.

Thank you.

-Chris

MacPro, Mac OS X (10.5.6), 4gb RAM

Posted on Jul 7, 2009 3:52 AM

Reply
20 replies

Aug 26, 2009 12:02 AM in response to mbean

Hi David:

I think he said is right but if you had changed your password before and had forgotton your password, please follow me as steps:
How to reset IOPController password?
1) Update driver to RR3xxx_4xxx-mac-v132-090407.dmg!-from HighPoint Official Website
2) Use flashelf_mac utility in RR3xxx_4xxx-mac-v132-090407.dmg to reset password.
key in command:
./flashelf_mac rr43xxfs.blz

Peggy

Aug 27, 2009 4:50 AM in response to Peggy Ho

Hi and thanks for the tips! I received another card, and it worked from the start, so I will return the old one. But I am curious to know what the flashelf_mac utility is for?


Currently I am trying different drives on the card, and Seagate 1.5 wont initialize a RAID5, WD 2tb 64mb wont initialize either, but the Seagate 1tb ES2 seems to work OK. any thoughts on that?

Best Regards David

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HighPoint RocketRAID 3522 pci express SAS SATA RAID card Setup

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