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Slow internet connection on my macbook pro

Ok so I am having some really weird problems with my internet. I got my macbook pro about one month ago, and couldn't get it to connect to my wireless internet at all. I finally figured out it needed to be WPN instead of WEP. It has worked great for a couple weeks, but now it is painfully slow. I have an old PC that works fine, as well as my girlfriends macbook pro. I have run speed test on all three computers wirelessly and though the ethernet cable. The other two computers are running around 10,000 kbps, and my computer is running between 200 and 2000. I have tried doing open DNS, and have had no luck that way. I am at a loss. Oh and the computer works fine every were else besides my house. So I have ruled out the cable internet, the router seems to work fine, and if I'm not at my house the computer works fine. Anyone have any suggestions. The people at Apple, Comcast, and Motorola, seem to be know help since each can claim their product is working fine.
Thanks

macbook prp, Mac OS X (10.5.7)

Posted on Jul 10, 2009 5:39 PM

Reply
36 replies

Aug 24, 2009 10:35 AM in response to ronmarn333

I have a very similar problem. I just got my Macbook Pro 13in about a week ago. While I could connect to the internet, I noticed that websites often took a very long time to load. I did a speed test (speedtest.net) and found something very peculiar. My upload speed was 8X faster than my download speed... this can obviously not be correct. I tried restarting, removing/re-adding the network adapter in network properties, changing locations etc, but nothing worked.

The router I was connected to was a Netgear (i forget the specific model) with WPA2 security enabled. I also had an older Airport express which I also tried, this interestingly helped a little, but upload speeds were still 3X higher than download, and nowhere near my older thinkpads speed. I then tried connecting with WEP security instead of WPA which seemed to have solved some of the problems, at least in terms of up and down speeds. Nonetheless I can still notice slowness occasionally. I don't really want to keep WEP because it's so easy to crack. This is obviously a software issue and not hardware related.

Sep 6, 2009 12:08 PM in response to jgomer

I am having all the same problem's and issues that you describe - and I have come to the end of the line in termes of solutions - no ideas listed on this string has help what so ewer - I can nod to the words - Linksys, Netgear..I have tried to run Mozilla or Safari...I run a small business - I work from my expensive and now "worthless" Mac. I have no technical support solution - I host my homepage through Iweb...I am more or less totally f.... and money, time, good will is draining from me all the time.
I hope by adding something to this line of ill-stories that somebody from Mac will step up and claim responsibility - And construct a solution to this completely devastating problem....Anybody with positive experience ...please contact me with a solution...

Sep 6, 2009 1:16 PM in response to wwwfishmadmancom

Sins my participation in this thread (see previous writing) I have found something to cure my problem and maybe yours....I owe it to anybody who have these problems with their Mac Pro Book as listed in this thread.

I found this on another forum...And urge you to try it out..

1. Download OnyX (a free maintenance utility).
http://www.macupdate.com/info.php/id/11582

2. Open OnyX and Click Cancel on these two Alert Panels:
-Cancel the S.M.A.R.T. Box
-Cancel the Startup Volume Box

3. Enter your Password

4. Click on the Cleaning Tab

5. In each tab, execute the command. Check all the boxes in each tab. When its finished in that tab, it will ask you to reboot. Say NO. Go on to the next tab and repeat until all tabs are done. THEN REBOOT.


Thank you to John Doe 57
macrumors 6502a

from http://forums.macrumors.com/showthread.php?t=227348

Good luck and fingers x that - this will last..

Sep 28, 2009 3:36 PM in response to Brookie0419

I have this same issue. We have a 15" MBP (1 gen removed from current) and 13" MBP (current gen). All wireless network settings are identical. Sitting in the same location of the house. Separate speed tests at speakeasy.net. The 15" is getting speeds consistent with what is being provided, the 13" is at about 1/2 the speed. Is there a physical difference in receivers?

Nov 13, 2009 9:47 PM in response to cperez1

The WiFi antenna is behind the Apple logo on the back of the screen. It's the only place that is plastic.

I've had many dropped connections since I bought my 13" MacBook Pro 2 weeks ago and the 15" Powerbook it replaced never had any problems on the exact same network.
Downloading updates and such can take days as the download stalls partway through and I can't restart it where it left off, I have to start over again. It really irritates me because I have to just sit there and watch the download and as it starts slowing down I have to pause the connection and restart it because if it stops itself it won't continue. If I'm using software update this is a big problem. So NO, this has nothing to do with Safari.

Nov 18, 2009 8:38 AM in response to jgomer

Have you seen all the other discussions reporting this problem. You can leave feedback for Apple here...

http://www.apple.com/feedback/macosx.html

Here is what I have just written to them...

Hi, I love my 13" MBP, I have had it for around 6 months now. However recently I have found that it randomly disconnects throughout the day. Extremely frustrating. My old Macbook nearly 2 years old I gave to my wife does not suffer from this at all. We both connect to the same router on the same network. I am not the only person finding this. At the time of writing this mail to you there are over 8000 views on one single support forum thread entitled "Wireless disconnects randomly throughout the day on 13" MBP". There are also many other forum threads describing the same fault. Infact 8 out of the first 15 discussions on your 1st page list of threads reference this problem- thats over half! All people reporting a problem with MacBook Pro's and wifi connection dropouts, running both 10.5 and 10.6. Please can you sort this out.

Here is a list of forums where people are begging for a solution. There are more discussions than this, this is just a selection. Please don't ignore us.

8411 views http://discussions.apple.com/thread.jspa?threadID=2116174&tstart=15

7912 views http://discussions.apple.com/thread.jspa?threadID=2108841&tstart=30

6029 views http://discussions.apple.com/thread.jspa?threadID=2077738&tstart=0

3180 views http://discussions.apple.com/thread.jspa?threadID=2159149&tstart=45

2222 views http://discussions.apple.com/thread.jspa?threadID=2143268&tstart=30

1271 views http://discussions.apple.com/thread.jspa?threadID=2196802&tstart=0

1092 views http://discussions.apple.com/thread.jspa?threadID=2172455&tstart=60

865 views http://discussions.apple.com/thread.jspa?threadID=2103370&tstart=60

561 views http://discussions.apple.com/thread.jspa?threadID=2168865&tstart=15

532 views http://discussions.apple.com/thread.jspa?threadID=2199231&tstart=0

425 views http://discussions.apple.com/thread.jspa?threadID=2217751&tstart=45

334 views http://discussions.apple.com/thread.jspa?threadID=2220528&tstart=15

216 views http://discussions.apple.com/thread.jspa?threadID=2230572&tstart=0

264 views http://discussions.apple.com/thread.jspa?threadID=2227801&tstart=0

121 views http://discussions.apple.com/thread.jspa?threadID=2232460&tstart=0

75 views http://discussions.apple.com/thread.jspa?threadID=2235250&tstart=0

72 views http://discussions.apple.com/thread.jspa?threadID=2228356&tstart=15

88 views http://discussions.apple.com/thread.jspa?threadID=2233304&tstart=0

80 views http://discussions.apple.com/thread.jspa?threadID=2230603&tstart=15

152 views http://discussions.apple.com/thread.jspa?threadID=2230645&tstart=15

165 views http://discussions.apple.com/thread.jspa?threadID=2229632&tstart=15

96 views http://discussions.apple.com/thread.jspa?threadID=2231890&tstart=15

Kind regards,
Mike.

Dec 3, 2009 9:38 PM in response to jnone

This is really frustrating. My MBP was working great until a week ago. Now the wireless download speed is absolutely crawling. The upload speed is fantastic and as advertised by my cable company. In fact my Iphone 3GS has about 5X the download speed of my MBP running 10.6.2. I've done nothing to my MBP or my network that could have caused this type of problem with wireless download speed. I'm at a loss and really close to just giving up on this high dollar brick....

Dec 3, 2009 10:03 PM in response to MikeBookPro

Instead of "giving up on this high dollar brick," why not make a free appointment at an Apple Genius Bar and see about getting some expert help with it? If it has a hardware problem, that's what you have a warranty for. If it has a software problem or a user error problem, the Genius should be able to sort it out. This kind of service is part of what you've paid for, so use it.

Slow internet connection on my macbook pro

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