Phone will not import contacts from SIM

Question

Level 1

6 points

Phone will not import contacts from SIM

Hi, original iPhone, just upgraded device to 3.0. I go to 'import SIM contacts' and the phone acts like it's importing, then kicks out to the main screen. I check the contacts program and nothing is there.
I have verified that the contacts are on the SIM.
Any suggestion on how to resolve this?
Thanks.

iPhone, iPhone OS 3.0

Posted on Jul 11, 2009 12:20 PM

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Answer 1

roaminggnome

Level 10

106,401 points

Jul 11, 2009 4:15 PM in response to mb656565

Have you tried restart, reset or restore from the manual?

http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

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Answer 2

roaminggnome

Level 10

106,401 points

Jul 11, 2009 2:25 PM in response to mb656565

Are you trying to import the contacts from your original iphone SIM to your new iphone?

If so, there are no contacts on it, as the iphone does not store to SIM.

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Answer 3

mb656565 Author

Level 1

6 points

Jul 11, 2009 3:47 PM in response to roaminggnome

No, the contacts are on the SIM from a Motorola RAZR. As mentioned, I have confirmed that the contacts ARE on the SIM card. Any ideas? ATT said take it to an Apple store, I don't want them jacking with the phone though.

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Answer 4

mb656565 Author

Level 1

6 points

Jul 11, 2009 9:25 PM in response to roaminggnome

yep, tried them all. I even took it to a apple store tonight and was treated like crap by some snotty kid. It did not work in the store's phone either. I can see the contacts on the SIM in other phones but not the iphone with 3.0 software.
How abut some more QA guys....

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Answer 5

runtime

Level 1

0 points

Jul 12, 2009 7:54 AM in response to mb656565

Hi all,

I am also having the same problem.
Sucessfully import the contact when still have iPhone 3G OS 2.0 (not sure of the actual OS version but know is 2.something). Recently just change to iPhone 3G[S] and start to configure the iPhone as new.

Has been trying to import contacts and it seems that nothing is imported. Try reset, restore and import again but nothing seems to work. The sim card used was the same as when using iPhone 3G.

Anybody can help???

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Answer 6

Jul 13, 2009 1:44 AM in response to runtime

Same problem for me....
I have the "Importation des contacts SIM..." successfully loaded
but NOTHING in the Contacts List ...

If you have a solution with a iPhone NOT jailbreaked ..

thanks
Stef

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Answer 7

Jul 14, 2009 12:59 PM in response to HomeAS_Stef

Same problem for me, with an exception (that may apply to you). After importing SIM contacts and having them NOT show up in contacts list, I've found that they DO, in fact, show up when you do a phone search (the new feature accessed via a right hand sweep from the home page) for a contact that was on the sim card. In fact, it even shows up as a contact. So it does appear to import to the phone, there is just no way of viewing via the contacts list. Let me know if anyone discovers the same.

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Answer 8

Jul 20, 2009 6:51 AM in response to mb656565

Hi, i didnt have this problem but when i synced my sisters phone it happened. you have lost the contacts unless you have them backed up on your address book. Hope this helps

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Answer 9

matt777

Level 1

0 points

Jul 28, 2009 9:56 PM in response to mb656565

yep same prob, sim card was wiped when u loaded up the new firmware! bugger. I checked my other sims and they imported contacts fine

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