Envision99 wrote:
3. WHEN YOUR IPHONE BREAKS YOU DON'T HAVE TO WAIT FOR APPLE TO SEND IT OUT AND REPAIR IT, THEY WILL SIMPLY REPLACE IT RIGHT THEN AND THERE!!!
They do that for all the iPhones taken to the Apple store that are in warranty - Apple Care or no.
They do it for iPods as well - its far more efficient to simply replace the defective unit with a refurb on site. After all, they are going to be fixing the issues anyway so just replace it for the customer, fix the broken unit and use the fixed unit as a refurb for another customer.