i book keys wearing off

Everything said here, during several months now, has been said at least ten times already!
Ça suffit, or doesn't it?

Cheers,

Steven

iBookG4 14.1", 1.42GHz 1.5GB 100GB, SD APX BT, OS X.4.7

The 3 replacements I've received have been identical to the original--both in key location and keycap lettering wearing off! (Thought the wear has been in somewhat different places.. and the amount of time to wear has varied-- from just a couple of weeks to somewhat more than that.)

I even tried applying different hand creams to the old one, to the remaining letters, to see if that affected the wear. It did not!

I think there are several reasons this thread gets resurrected from time to time--and why it's important to keep it alive:

1) New people discover the problem.

2) It now may be affecting other keyboards.

3) New questions come up... or wrinkles on old ones.

4) We keep hoping that someone will have received a real fix!

5) It's important for Apple to realize how widespread and serious a problem this is.

Why, for example, does discoloration of the Intel Macs get a fast response, when this does not? (Actually, that's probably easy-- the new Macs are the bread and butter of the company and if they are flawed it directly casts Apple's latest in a real bad light! The iBook G4s are old news!)

6) Whether Apple's policies have changed-- e.g., vis-a-vis replacement keyboards-- affects us all and needs to be kept current.

etc.

It is important that people contact Apple directly and not suffer through this-- and alert them to the problem.

Hi Astro,

If we did want to contact Apple as individuals or in mass whom or where to we contact? Seems to me that if everyone that has had a problem wrote Apple they would be buried under snail mail. If they can't add up all the new key boards Apple Care sends out. Maybe mail would work better?

Regardless of your warranty, Apple Care status, I would call the customer support number and ask for a replacement (insist on a replacement).

Apple support number 1-800-275-2273--just stay on the line (ignore all the menu choices) and eventually someone will come on.

They're incredibly helpful.

Here's the support web page address: http://www.apple.com/support/contact/

If you click on "get a repair" you'll see various choices.

"Canadian customers, please call 1-800-263-3394. "

Here's a page that lists phone numbers and e-mail contact info, including international and by topic.

http://www.apple.com/contact/phone_contacts.html

One thing to do is to ask if there is a fix YET! And if the rep expresses a lack of familiarity with the problem, explain that's it bee a long-standing one and refer tham to the Apple support discussion boards wehre there are SEVERAL threads about it.

Hope that helps!