Encrypt Backup Password Problem

I checked the option to encrpyt the back up using a password. Any password I try cannot be used - I've tried my itunes password and a variety of others - I just keep getting a message saying the password cannot be set. It worked fine until a couple of days ago. Any ideas?

Advent PC, Windows Vista

Posted on Jul 25, 2009 11:20 AM

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265 replies

Apr 14, 2017 12:35 PM in response to Crumas

Thank God for you - this is the only answer that helped me. I don't recall ever setting up a password to encrypt my iPhone when backing it up on my mac computer. Your post made me think (after like 40 tries) "hmmm maybe it's my LastPass master password" - YES. That is EXACTLY what worked. So if anyone is reading this - I suggest you try your various "password keepers" program passwords. I don't know if your google chrome or other browser user log ins (if you have set one up in the past) would cause that, but it's worth a try. I'm so thankful it was my current master password for my LastPass and not some old one I'll never remember.
THANK YOU!!!!!

May 6, 2017 10:02 PM in response to NRB0121

So... perhaps Exchange triggered the encrypted backups without my knowledge. If that's company policy, so be it.


The thing is, another one of our company policies is that our Exchange password has to be changed every month. I got my phone over one and a half years ago.


While you may blame me for not having kept track of my 20+ Exchange passwords over this period of time (or rather, all of my Exchange passwords as I was not aware this would kick into effect when I received said phone), the fact of the matter is that the forced encryption without a means of retrieval is a major flaw in this system. The encryption shouldn't involve another password from another application that requires encryption, but rather a password entered when prompting the user directly. Just my two cents.

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Encrypt Backup Password Problem

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