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Encrypt Backup Password Problem

I checked the option to encrpyt the back up using a password. Any password I try cannot be used - I've tried my itunes password and a variety of others - I just keep getting a message saying the password cannot be set. It worked fine until a couple of days ago. Any ideas?

Advent PC, Windows Vista

Posted on Jul 25, 2009 11:20 AM

Reply
265 replies

Aug 8, 2011 11:52 PM in response to kennygunie

I tried open the Manifest.plist file under /Users/<user>i/Library/Application Support/MobileSync/Backup/ and search for:


IsEncrypted key (just below BackupKeyBag) and changed it to false. The restore from the backup worked but then iTunes couldn't read the

contents from my iPhone. Ended up restoring from the scratch 😟

what is the solution, somebod please heeeeelp!!

Aug 21, 2011 7:25 PM in response to NRB0121

Fixed with Elcomsoft Phone Password Breaker, for all of you who posted about this, I thank you! I almost resorted to just saying "eff it.. looks like I'm going back to a new phone" 3 hours of researching before I gave up though. Finally stumbled on this forum.


What I did: (I own Windows 7)


Downloaded the Elcomsoft Phone Password Breaker, program for free.

Made a .txt file on Notepad, typed in a huge list of every single password I could possibly remember from when I started making passwords on computers.

Opened up Elcomsoft, and hit the little green " + " sign, clicked "Wordlist attack" , and hit the other green " + " sign, and added my .txt file of all my passwords.

Set it to Maximum attack and clicked GO!

~One minute later it said "Password found!" and it gave me the first two digits, but I was able to guess by how long the password was.

Boom all my precious data is returned to me <3.


For all of you who have this problem I wish you luck, because I know how annoying it can be.

Aug 25, 2011 9:20 AM in response to NRB0121

I encountered a very similar problem. I had deliberately turned on encrypted backup of my iPod Touch, but found that backups were taking forever and even stalling on several occasions. So in the middle of one of these stalled backups, I decided to uncheck the "Encrypt iPod Backup" box. It asked me for my password, and no matter how many times I entered what I was 99% sure was the right password, it was rejected every time.


I finally cancelled the backup completely (by swiping on the iPod screen), restarted the iPod and plugged it in again. Then, without the iPod being in the process of backing up, I clicked the "change password" button. I entered the "old" password (the same one I'd been trying before) and entered a new password, and it worked. An unencrypted backup commenced and finshed.


One (maybe not the only) bug here is that you can't change or access that iTunes control for toggling backup encryption while a backup is taking place. Very stupid that it erroneously reports an incorrect password at that point.

Aug 25, 2011 5:48 PM in response to NRB0121

I upgraded my server, which hosts my iTunes, to Lion server a few weeks ago. It had removed a bunch of settings and I couldn't afford the time to test or reconfigure it, so I restored to a backup. After restoring to a backup from right before the upgrade, some strange things happened with iTunes. (I used a a more recent backup of the library. Didn't want to lose my playcounts!)


I never recalled setting the "Encrypt backup" for my iPhone, but it was checked. I'm meticulous about storing passwords in 1Password, so I couldn't figure out why there wasn't one. I tried all my passwords. Nothing.


I just installed the new iTunes (10.4.1) and when I plugged my iPhone in, bam! No more encrypted backup!


Not sure if this was a bug or I'm just going crazy, but this isn't a problem for me anymore.


(It is taking way longer to backup since I restored to Snow Leopard, though...)

Sep 25, 2011 2:09 AM in response to gs.haley

I had this encrypt password just appear yesterday ive been reading up on how to get rid of it. I was even going to throw the computer out the window. I thought i tried all my passwords that i remembered and nothing. Ive read every post on this discussion and tryed everyone solutions and nothing. Until i remembered my very first password to itunes and that was it. Im sorry if it doesnt help you but it did me and now its gone. Thank god

Encrypt Backup Password Problem

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