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iPhone Wifi Unable to join Network

Since 3 days now my iphone 3G(3.0) can not connect to a wireless network. Before it connect automatically at home or at work but now it says "Unable to join network". I have reset the network even restore my iphone to default settings. Still it can not connect to a wireless network. But what I dont understand is that it finds wireless networks but can not connect to it even to a free wireless network it keeps on displaying "Unable to join network"
I have called AppleCare they told me to do thesame things I have done.
Any body having thasame problem? Is it hardware or software problem? Please can any body help me? iPhone is no good without wifi...

Windows XP Pro

Posted on Jul 31, 2009 12:02 AM

Reply
133 replies

Mar 1, 2010 1:30 PM in response to kufi007

I can confirm that this trick works. I've had this issue for a while (did start totally out of nowhere for me).

I actually didn't put the phone in a freezer but put it in a cooler (I'm at work so that's what I had near my desk) which probably had the same temperature as a fridge. I left it in there for about 50 minutes (turned off) and once I took it out and turned back on my Wifi connection was faster and more reliable than ever.

Now if someone could explain WHY this works I'd be even happier...

Mar 1, 2010 6:36 PM in response to oicrey

If you search this section of the forum, you'll see several threads on this wifi issue, starting with the 3.0 firmware upgrade.

There seem to be many variables involved in this issue, from the type of device (iPod Touch, various iPhone models), to the type of home router you may be using, to the country in which you are located.

Nevertheless, Apple has put out a tech bulletin for troubleshooting the problem, which seems to be working as a solution for several posters. I'd recommend you try going through the steps in the tech bulletin to try to resolve your issue first.

If you tried all the steps in Apples tech bulletin ( http://support.apple.com/kb/TS1559 )and still no joy, try rebooting your router (unplug the powercord, wait 10 seconds, replug the power cord). This has worked for some posters.

One poster, in another thread, had a Netgear router. He checked to see if the router had a firmware upgrade and it did, which included a specific fix for the iPhone wifi connection issue. Once he installed the new Netgear firmware, problem solved! So you may want to check to see if your router has the latest firmware, and if not, upgrade to the latest version.

You could also try the steps in megauser's post above:
"I, like many others, have been having this "unable to join network" problem. I read multiple, multiple forums and in the end what worked for me was:
(First of all, to do all of this I went to "http://gateway.2wire.net/" to access my router, I have at&t so your access to your router may be different. I did the general steps as in "#)" and the steps I took specifically for att uverse as in "#)*")
1) Changing my Wi-fi network's SSID from the factory name (it was 2WIRE481) to a custome name.
1)* For steps 1 and 2, I went to http://gateway.2wire.net/, then to "Home Network", then to "Wireless Settings", I was then able to change the SSID and network password.
2) I changed the password of my wi-fi address (I don't think this is necessary, but it was more convenient for me anyways)
2)* Same steps as in step 1. Make sure to click save, otherwise the network will not change it.
3) I completely restarted my network system.
3)*I did this by going to "http://gateway.2wire.net/" and clicking system, then looked at my wireless router and clicked "view details", then clicked "restart the system".
After doing these steps I was able to connect to the network on my itouch by opening wifi and typing in the password! I wasn't able to use my wi-fi for months and this finally fixed it. Thanks for everyone's help."

If still no joy, try switching channels on your router and/or switching from g/b to b only. That worked for a recent poster here.
http://discussions.apple.com/thread.jspa?threadID=2345332&tstart=0htt

If still no joy, you could try to rollback your firmware to an earlier version.
Just Google "iPhone firmware" and you should get several sites you can pick from to download various firmware versions earlier than 3.1.3.

Save those to a separate file you set up for them.

If you try this, and have a problem loading the earlier fw, for Windows users, "Shift click" on the "Restore" button in iTunes and navigate to the folder into which you put your downloaded fw file.

For my iPhone 2g, starting at the oldest, I tried to (iPhone would not allow 2.2.1 to be installed) or did install each fw version. Nothing worked until I got to 3.1.
BINGO!

I did turn ON bluetooth and then reentered my WPA code for my home wifi router (remember this is different than you standard password)and suddenly, not only was I detecting the home net (which I could do with all other fw installs including 3.1.3, but just could not connect), but got a quick and smooth connection. It has been working fine now for a month. Solid, stable, good strong signal, quick connection and at fairly long distances from the wifi hotspot or my home router.

These solutions probably won't work for everyone, but they have worked for many.

I hope it may help you.

Message was edited by: SWFIII

Message was edited by: SWFIII

Mar 6, 2010 2:19 PM in response to mithumann

Hi there, there seems to be TWO issues and I am not sure there are related:

Isssue 1: Not able to find a wireless network

Issue 2: you can find a wireless network and try and connect but get "UNABLE to CONNECT to NETWORK"

I have Issue 2. my 3GS (32Gig) was able to connect without a problem until a couple of weeks ago. the phone is only 3 months old. My Wife's 3GS and my Son's 3GS are working fine.

being a EE (Engineer working in Electronics) the concept of freezing your phone is interesting that would cool an overheated chip but but should not work long term as heat will come back.

I am going to ATT/Iphone store Monday to see if they can fix or replace.

Mar 9, 2010 4:12 PM in response to Nwobi

I am rarely able to connect to my WiFi network. I also have a MiFi that my iphone drops as if it's not on. My MBP can connect with no problems. I also checked that DHCP was no assigning duplicate IPs and that wasn't the case. Made sure no had hijacked a connection also, Besides my MBP, the iPhone's intermittent connection was the only other.

I'm wondering if I can downgrade to 3.1.2. I checked out my MBP and have not been able to fine the old 3.1.2 update. Does anyone know where I can find a copy.

Mar 12, 2010 9:48 AM in response to Nwobi

OS 3.1.3 on iPhone 3G: WiFi suddenly stopped working and reverted to 3G.

Now “Choose a Network” just spins forever, and if I try to manually enter a network name it says “Could not scan for wireless networks.”

I reset my iPhone network settings, rebooted the phone, rebooted the router, and changed channels. Many times over the last 24 hours. But it’s not my home network that’s the problem: the iPhone cannot see ANY WiFi networks, not even a name to try to connect to.

Mar 12, 2010 3:34 PM in response to Nwobi

EUREKA!!!
Folks, the solution is very simple!
When you configure the router, you define:
- The network name
- The router password
- The security key
When the iDevice (iPhone or iPod) finds the network, it shows you the Network Name it has located, and prompts you to enter the password. You then must enter the SECURITY KEY, not the ROUTER PASSWORD!!!

Mar 25, 2010 7:14 AM in response to oicrey

MY SOLUTION <<<</div>


I ran into this issue on a brand new WiFi network (bought router that morning), at a client's site. Tried all sorts of resets and settings changes until on a hunch I changed the router's channel from 11 to 1. Bang - sorted!

All 3 iPhones/ iPod touches that were misbehaving latch onto the WiFi and stay on. I don't know if they didn't like channel 11, or if existing WiFi networks were interfering too much, but that's what worked in my case.

Apr 12, 2010 5:44 AM in response to Nwobi

Wife hasn't been able to "connect" or even search for wi-fi networks since the 3.1.3 update dropped. I've reset and restored (as a new phone) with no joy.

The Wi-Fi portion of the phone is bricked. Is there anyway to downgrade to 2.0 or something to see if that fixes it?

I can't believe all these phones are getting bricked without a solution.

Apr 12, 2010 7:20 AM in response to Lukcresd

Here is what I did.

Updated to 3.1.3 on iPhone 2G - Wi-Fi stopped working.
Restored firmware to 3.1.3 via iTunes - Wi-Fi still broke.
Restored firmware to 3.1.3 via "Erase Content & Settings" on iPhone - still broke
Rolledback firmware on a different Mac to 3.1 - Wi-Fi came in a little, then broke within 5 minutes.
Updated firmware to 3.1.3 from 3.1 AND WI-FI HAS BEEN WORKING FINE.

We'll see how long it lasts.

--------------------------

Didn't last long. Wi-Fi is gone. How has this problem not been fixed.

Message was edited by: Nick Rooney

Apr 21, 2010 8:50 AM in response to fthomas21

I'm also having the same probs with a hand-me-down 3g phone.
have tried all the work arounds posted here. and elsewhere but to no avail.(I havent put it in the freezer)

was bought in UK
O2 5.0 carrier
15GB
os vers: 3.1.3(7E18)
modem firmware 5.12.01

was unlocked until it was upgraded....

now I have it. so its been wiped, os re-installed.

it sees the avail wifi networks. can connect sometimes but straight away disconnects as soon as I navigate away from network settings.
IP address is assigned. tick next to the SSID.

most of the time the wireless signal icon in the top left is just a circle/hollow dot icon.

I have also tried connecting it up to my MBP on an ad hoc connection. same thing. it sees it, connects then disconnects and wont connect back now.

I even tried downgrading the OS back to 3.0 through some terminal commands. and same issue. so I just re-upgraded os back to 3.1.3. still no stable connection??

very odd. I'm tempted to open it up and see if its the aerial, maybe its come loose? who knows. I surly dont. HA!

I'll be interested if there is anyone out there who knows how to roll the modem firmware back - perhaps that could be a work around?

My flatmates iPhone is on an earlier firmware and os vers and has no probs connecting to the BT home hub.

Apr 21, 2010 7:23 PM in response to Nwobi

I've had a similar issue- I have to be right next to my router to get a wifi signal since upgrade to 3.1.3. Also, my GPS is not working. I wonder if anyone else has noticed these problems combined? I am suspicious that the same antenna might be used for both, hence the failure of both. Whether this is a software issue, or a coincidental failure of the antenna, I don't know.

Apr 24, 2010 4:06 AM in response to Nwobi

Add me to the list - my wife's 3G iPhone just lost wifi all of a sudden. Have reset modem, Airport, reset phone, restored phone, reset network settings...

Get a mixture of the following results: wifi is greyed out in settings sometimes, "unable to connect to network" when it does detect network, stalls at the "choose a network" setting.

None of the suggestions here work - it must be a hardware problem. Looks like its back to Apple for the third replacement of this phone.

Apr 24, 2010 12:12 PM in response to Luke 74

I am having the same problem. Last week all of a sudden I couldn't detect any networks on the wi fi connection. And my home wireless works since I'm on it right now ; ).

Could someone please shed some light on what to do. I am a little hesitant to do the $29 one time incident tech support just to find out that I will have to wait for the new iPhone in June.

iPhone Wifi Unable to join Network

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