Previous 1 2 Next 16 Replies Latest reply: Dec 9, 2009 4:54 PM by Ravenswood
Ravenswood Level 1 Level 1 (0 points)
I have an iMac running OSX 10.5.7. I just purchased a new iPod Classic (120gb). When I sync the new iPod it does not transfer to the iPod all the songs in the designated file. I've tried manually dragging the songs and this does not work. I tried copying the entire library to the iPod (rather than just my file), and this does not work. Nearly all of the songs that will not transfer came from discs I own and uploaded to iTunes so I know it's not a licensing issue. Anyone experience this problem? Any ideas how to fix?

iMac, Mac OS X (10.5.7)
  • planb77 Level 7 Level 7 (32,300 points)
    Hello Ravenswood,

    How do you have your iPod set up to sync music? Manually or Automatically? I would check out this Apple support document describing how to sync music to your iPod either manually or automatically.
    [Syncing Music to iPod|http://support.apple.com/kb/HT1351]

    When you are syncing files to your iPod are there any error messages that appear such as iTunes cannot copy the file because it could not be found? Can you play the music Ok in iTunes?

    Make sure that if you have your iPod set to automatically sync all checked songs and videos that each song in your library has a check mark next to it.

    Let me know. Would love to help.

    B-rock
  • Ravenswood Level 1 Level 1 (0 points)
    I've tried doing the sync both ways, and it does not work either way. The songs all play fine on iTunes (and played fine on my old iPod (40gb Classic) that this new one replaced). And I have also made sure that all the songs that would not transfer had a check. I have also ensured that I have the latest version of iTunes and all current Mac OSX updates. Finally, I have tried resetting the iPod to factory settings, erasing everything, and re-doing. Nothing works. Really odd.
  • planb77 Level 7 Level 7 (32,300 points)
    Do you have another computer you could try the iPod on? This would help narrow down where the actual problem lies (your computer or the iPod).

    Do you get any progress bars in iTunes that the iPod is syncing anything?

    B-rock
  • Ravenswood Level 1 Level 1 (0 points)
    I can try to sync it later today on my wife's MacBook, and we can see what happens. As for the progress bars, it initially ran through the songs (rapidly) along with the synching indicator at the top of iTunes. It ended normally - i.e., indicating that the iPod had completed syncing -and no error messages appeared. I only discovered the lack of a complete transfer when later using the iPod after the initial sync and discovered some missing music.
  • planb77 Level 7 Level 7 (32,300 points)
    Ok sounds good.

    In regards to the missing music, were you able to find it at all under the Songs category of your iPod? You might want to try re-syncing it and check there because if the music is there, the songs or tracks are probably labeled as part of a compilation in iTunes.

    B-rock
  • Ravenswood Level 1 Level 1 (0 points)
    So if I try to sync my new iPod on my wife's MacBook, will it cause a problem in that it will try to copy her library onto the iPod?
  • planb77 Level 7 Level 7 (32,300 points)
    No, there should be no problems. It may ask you to erase and sync if you had the iPod set up to automatically sync, but that is about it. Go ahead and give it a shot.

    B-rock
  • Ravenswood Level 1 Level 1 (0 points)
    So synching up to my wife's MacBook did not resolve the problem. On a whim, I decided to copy the songs that would not transfer into a new playlist. I then modified the settings for the iPod to sync up both from my general music file and that playlist. The songs then transferred. I'm perplexed but it appears to have resolved the problem. Thanks for your feedback.
  • titanic20 Level 1 Level 1 (0 points)
    I am actually having a simular problem, but i can drag and drop up to 4 albums, but then itunes crashes. when i sync music it starts sync and gets to around 196 out of 2969 songs transfered and crashes.. i am using ipod classic 80GB.. maybe theres a problem with itunes and the ipod update.
  • ultress Level 1 Level 1 (0 points)
    Hi there: new to forums. Just purchased the new ipod classic 160gb and upgraded to itunes 9.

    problem is, some of the music i've had for years in mp3 format do not import into itunes 9.

    i keep the majority of my library on an external hard drive and sync to my ipods. on the initial sync to the new ipod classic, i'd say about 10% of my albums did not import.

    Does anyone have any words of wisdom as to why these files would be fine on my previous ipods and older versions of itunes and why all of a sudden they bounce when i try to drag and drop them manually?

    Any info would be appreciated.
    Thank You!
    ultress.
  • ultress Level 1 Level 1 (0 points)
    i went back through the files and some of them were lame encoded so i converted them from mp3 to mp3 and that seems to have solved the problem but it's a ridiculously manual operation...does anyone know of a more time efficient solution?

    Many Thanks,
    ultress.
  • meyer lansky & buddy lansky Level 1 Level 1 (0 points)
    I AM HAVING THIS SAME EXACT PROBLEM, WITH MY, IPODS, 80G, AND 2 5TH GENERATION 60G, I ALSO INSTALLED THAT SNOW LEP UPGRADE, AND THEY SAY IF ITS NOT BROKE DONT FIX IT, PLEASE HELP!!!!!!!!!!!!!!!
  • ultress Level 1 Level 1 (0 points)
    bump?

    I tried backing up my old ipod (which has the songs that disappeared when I tried to fill my new ipod)
    still nothing works.

    Does anyone out there have any advice?

    beuller?

    Thanks,
    ultress
  • Ravenswood Level 1 Level 1 (0 points)
    In an earlier post, I noted that I had solved the problem. In fact, I did not solve the problem. As I've used the iPod I've noticed a number of additional songs that did not transfer. I'd also estimate that about 10% of my iTunes library will not transfer to my new iPod. This is really frustrating, and I'm out of ideas. Anyone?
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