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iPod shuffle won't show up in iTunes

My mom's 2nd Generation iPod shuffle will not show up when connected to our Mac, but will still charge. She is unable to put new music on the iPod.

imac, Mac OS X (10.4.11), iPod Touch 1st Generation (Firmware 2.2.1)

Posted on Aug 6, 2009 10:06 AM

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23 replies

Dec 9, 2009 4:31 AM in response to samed27

Got the replacement shuffle the other day and all is well. It seems the issue was the iPod itself and not related to software on my PowerBook.

So, if you symptoms are:

* Not showing up in iTunes
* Not charging
* Not showing as a mounted device on the Desktop (on Mac) or in Windows Explorer (on WinTel)

The the iPod is FUBAR and you need to get a replacement if yours is within warranty or buy a new one.

Message was edited by: SimpleTool

Message was edited by: SimpleTool

Jan 18, 2010 2:55 PM in response to samed27

Like previous posts here I too could not mount my shuffle (2nd gen) in Itunes or anywhere on the desktop - just a blinking orange light - although it still play when disconnected. I could not locate it in the system anywhere. All seemed lost until just now. I plugged my Iphone in to my macbook pro (to download a podcast) but it did not show up in Itunes. I started to panic, thinking it too had been cursed however I went to file and and clicked "Sync Ipod". All progressed well. I then swapped the Iphone for the shuffle on the off chance the Sync option was still available (previously NOT) and it was. I clicked it and the blinking orange light has immediately turned green and the shuffle appeared in Itunes.
I really am not sure exactly what happened that was different to previous times except perhaps I have inadvertently turned off the automatic "sync" option for my Iphone which is why it didn't show up as usual. The "sync" option has then become available under "file". Thankfully it remained there for me to engage the shuffle.
So - basically I've fluked fixing the shuffle, which until now was totally out of communication with the MBP and therefore incapable of updating in any way.
Hope this helps solve the dilemma for others

Feb 16, 2010 2:59 PM in response to Chris Borger

Hi all.

The Daughter's 2nd gen shuffle started 'playing up' on her mac mini it locked the mouse pointer up when attached to the dock. Didn't realise that this was due to shuffle initially as thought it was just the keyboard or mouse. Any how the shuffle wouldn't work on the Mac Pro (again locking mouse pointed - if plugged in when mac was booted) if booting mac then plugging in shuffle it wouldn't show on desktop or anything also tried the ipod updater 1.0.3 app with no joy. Figured it was the shuffle. However today I tried on my PowerBook G4 running leopard and not only did it mount but also was able to run pod utility. Also shows up in iTunes 9 so have a feeling this is just a Snow Leopard issue.

Feb 21, 2010 8:07 AM in response to Cacus

I also have the problem that my mothers iPod shuffle (2nd generation) doesn't want to connect to my computer. It gives some orange flashing lights, and when I lift it up a bit, it gives 1 green and 2 oranges flashes. According to the manual this means that the software has to be repaired, but as it won't connect to my mac, I can't repair anything. And also according to the manual, these series of flashes only comes when you lift it up from the dock, but in my case, I get the flashes when it is in the dock.

Suggestions, somebody?

iPod shuffle won't show up in iTunes

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