OverDrive Media Trouble Syncing w/iPhone and iTunes

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OverDrive Media Trouble Syncing w/iPhone and iTunes

I recently found that my library offers rental audiobooks via OverDrive Media. It's a great idea, however, I keep receiving the following error msg:

"The OverDrive Media Console Transfer Wizard is not able to connect to iTunes. If you intend to transfer content to the iTunes Library and/or a supported Apple device, please note that iTunes v7.6.2.9 (or newer) is required. iTunes is available as a free download from Apple; visit http://www.apple.com/itunes/download to download iTunes. If your system meets this requirement, please close any open iTunes dialog boxes then attempt to transfer again."

My version of iTunes: 8.2.1.6
My version of Quicktime: 7.6.2 (there isn't a newer version available)
My version of OverDrive Console: 3.2.0.1

I double checked and my iPhone is set up to manually manage music and videos.

I don't know what else to do. Anyone else having these problems?

PC, Windows Vista

Posted on Aug 22, 2009 12:18 AM

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Answer 1

Sep 12, 2009 8:17 PM in response to Miriamele

I have been using Overdrive to transfer files to itunes for my iphone for a couple of weeks with no problems...I upgraded itunes yesterday and now when I try and transfer to itunes overdrive doesn't even recognize that I have itunes installed...let me know if yo find out any solutions. Good Luck!

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Answer 2

klehan

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Sep 17, 2009 8:57 PM in response to Miriamele

I use Over Drive Media too. It transfers and converts my audiobooks to my itunes just fine, but when finished and syncs it dissapears. It is not on my ipod or on itunes but I saw it transfer, I am at a loss. Any ideas? Thanks in advance.

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Answer 3

debme

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Sep 18, 2009 9:04 AM in response to pearlamation

Same problem here in getting Overdrive to transfer with itunes 9.0 (had no problems with previous itunes). Curious to see if anyone has a fix. Thanks!

Message was edited by: debme

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Answer 4

am189

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Sep 20, 2009 8:38 AM in response to Miriamele

I am having the same problem and error as the origial poster. I have used Overdrive Media Console to transfer library audiobooks for two months with no problems. Not only can't I transfer new titles but my upgrade to iTunes 9 yesterday wipe out all five books I was already listening to!! Has anyone figured out the fix?

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Answer 5

bjmccann

Level 1

4 points

Sep 21, 2009 12:08 PM in response to Miriamele

You MUST set iTunes to "manually manage music and videos". you can do this by connecting your iPod to your computer and opeing iTunes,On the bottom of the summary page check that box and then hot apply in the lower right hand corner. Then open Overdrive (3.2) and try to transfer, It should recognize your device and start the transfer. Good Luck.

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Answer 6

kdhowze

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Sep 21, 2009 7:09 PM in response to bjmccann

I'm having the same problem as the users above. I have:
iTunes 9.0
OverDrive 3.2.0.2
I wrote to OverDrive support today, they suggested I uninstall and then reinstall both iTunes and OverDrive. I verified that my summary page has "manually manager music and videos" checked. Any other ideas? I really don't want to uninstall iTunes.

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Answer 7

klehan

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Sep 21, 2009 7:43 PM in response to kdhowze

Yes, I make sure it is in manual when Itry to transfer, still lose the file after syncing. It was fine before 9.0, is there a fix out there?

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Answer 8

aviedo

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Sep 26, 2009 8:02 AM in response to Miriamele

I was having the same problem after upgrading to iTunes 9 and then the 9.1 udate. I rebooted my computer, restarted iTunes and *turned off home sharing* and now media overdrive is able to connect and transfer my digital book. Try turning off home share to see if it works for you.

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Answer 9

Sep 26, 2009 11:56 AM in response to aviedo

Did not work for me. I've iTunes 9.01 and overdruve 3.2.0.1 and overdrive still complains that iTunes is not compatible. Still looking for the answer.

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Answer 10

galyen

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Oct 1, 2009 7:59 AM in response to ncarpenter

I have my ipod set to manual and I've tried turning sharing on and off as well as authorizing my computer again and I still can't get it to work.

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Answer 11

klehan

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Oct 1, 2009 11:05 AM in response to galyen

That seems to be the majority of ipod and overDrive users. I wonder if Overdrive can do anything about it. I will have to send then an email. Its too bad because that is what I use my ipod for-audiobooks. I'll keep checking in hoping someone has an answer.

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Answer 12

szink

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Oct 1, 2009 12:17 PM in response to Miriamele

I'm having similar issues. Sometimes it will transfer just fine, others it freaks out and says transfer time is equivalent to the play time! Then when I do get it to transfer, iTunes deletes it when I sync my music. I'm getting frustrated with having to retransfer books multiple times a day and finding my ipod to be useless since I bought it specifically for books.

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Answer 13

galyen

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Oct 1, 2009 5:04 PM in response to galyen

I tried again this afternoon and this worked- I turned off my sharing, quit itunes and then started it back up.

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Answer 14

SueInMI

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Nov 1, 2009 10:22 PM in response to Miriamele

I was having identical problems.

The update to v. 9.0.2 of iTunes solved this for me.

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Answer 15

milenakt

Level 1

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Nov 6, 2009 11:00 AM in response to Miriamele

I'm having the same problem and upgrading to itunes 9.0.2 did not solve it. Has anyone tried downgrading back to itunes 8.2 or reinstalling itunes as suggested by the overdrive people? I'm pretty desperate for a solution here.

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