Access Canon MX860 from multiple accounts on iMac over WiFi

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Access Canon MX860 from multiple accounts on iMac over WiFi

I bought a Canon PIXMA MX860 yesterday and set it up using my account on our iMac running 10.5.6. The printer is connected over WiFi. I can print and scan from my account.

When I try to print from another account on the iMac (my wife as an account and we have a guest account) the printer queue says "Printer is currently off-line". I sent a message to Canon, they told me to set permissions for "Everyone" to Read & Write on the Library folder. I tried this for:

/Macintosh HD/Library/Printers/Canon

and all enclosed items. Still doesn't work.

Has anyone else set up the MX860 to print from multiple accounts on a computer? Did you have to do anything beyond the procedure specified by Canon?

Thanks!
Matt

Intel iMac, G4 PB, Mac OS X (10.5.6)

Posted on Aug 24, 2009 4:03 PM

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Answer 1

PAHU

Level 6

16,723 points

Aug 24, 2009 10:03 PM in response to makers78

Hello Matt,

I don't understand why Canon support would have got you to change permissions on the Canon folder. This is not normally required.

I have the MP980 connected via wireless, and I can print to it from my Admin account and a standard account I made up just to check. What account type do you have set for the missus?

I also would have thought that the printer off-line message would have had more to do with her account not being able to access the network connection, rather than not being able to access the core Printers folder.

If using her account, you open the Print Queue and select the Utility icon, and then set the Canon IJ Printer Utility to network, does the MX860 display? And if you select it, can you peform any of the Maintenance functions?

Also, if you connect the MX860 directly to the Mac via USB, are you able to print to it using her account?

Pahu

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Answer 2

makers78 Author

Level 1

0 points

Aug 25, 2009 4:49 AM in response to PAHU

Thanks, I tried opening the print queue and I could run the utilities. I played around some more...

The installation process created two printers in the printer manager:

Canon MX860 series
MX860 series (xx.xx.xx.xx.xx.xx)

I guess the first is for USB, the second is for network. I had been trying to use the first. When I print to the second it works. Feeling kinda silly now... I'll blame it on the newborn!

Thanks for the help!

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