itunes doesn't recognize disc burner

after syncing my new iphone to itunes i now can't burn cd's. i get an error saying disc burner or software not found. itunes does recognize and play cd's with music but when i insert a blank cd, nothing. diognostics says cd not detected. any ideas?

dell xps M140, Windows XP

Posted on Aug 28, 2009 6:24 AM

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21 replies

Sep 8, 2009 11:46 AM in response to longtimenosea

I am suffering with the same problem. Not sure when it began. iTunes troubleshooting web site led me to conclude it was because installed other CD burning software and suggested a registry edit to correct. I uninstalled Nero software, and iTunes, made the registry change and then reinstalled iTunes. Still have the error, "Disc burner or software not found". Quite frustrating.

Sep 8, 2009 8:39 PM in response to longtimenosea

I'm having the same problem!
I don't think it's relative to the iPhone, though. iTunes was working just fine for me, as far as burning CDs and things goes, until a few weeks ago, which is when I moved into my dorm at school. since then, I've been getting the "disc burner not found" message, and I really don't understand why. I do have an iPod Touch, but I hadn't been having this problem previously. help!

Oct 10, 2009 12:01 AM in response to longtimenosea

Hi Longtimenosea -- if you install the latest iTunes released within the past few days, I think you'll find that the problem has been fixed.

Thanks, Apple for releasing iTunes 9.0.1.8 and fixing the cd burning capability that you broke with the 9.0 release. I'm unhappy that you don't seem to acknowledge the fact that you messed it up in the first place, but thanks for fixing it in a hurry. A simple search for the terms 'burner and iTunes 9.0' will clearly show that iTunes users the world over were dismayed that by upgrading to the latest iTunes, their CD burners were useless. Wow.

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itunes doesn't recognize disc burner

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