HP Deskjet F2280 not working with S/L

My question is where to go next with this.

My printer IS on the list of supported devices in 10.6. I have gone through the steps of resetting printer settings. Still I cannot print.

My Imac recognises the printer and shows ink level on the widget.

When I print I get a message saying the deskjet quit unexpectedly and the error message as pasted below.

HP support have not been any hep - they just confimred it SHOULD work.

Any suggestions??

Process: Deskjet [4178]
Path: /Library/Printers/hp/cups/Deskjet.driver/Contents/MacOS/Deskjet
Identifier: Deskjet
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: cupsd [2756]

Date/Time: 2009-08-28 17:52:01.777 +0100
OS Version: Mac OS X 10.6 (10A432)
Report Version: 6

Anonymous UUID: 09DE6A78-2E78-45F8-B878-84B4BCC5F9EA

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...p.print.cups.filter.deskjet 0x0000e89a 0x1000 + 55450
1 ...p.print.cups.filter.deskjet 0x0000e9ac 0x1000 + 55724
2 ...p.print.cups.filter.deskjet 0x00010ba9 0x1000 + 64425
3 ...p.print.cups.filter.deskjet 0x00012947 0x1000 + 72007
4 ...p.print.cups.filter.deskjet 0x0001e3b9 0x1000 + 119737
5 ...p.print.cups.filter.deskjet 0x0000cb0e 0x1000 + 47886
6 ...p.print.cups.filter.deskjet 0x0000cf3a 0x1000 + 48954
7 ...p.print.cups.filter.deskjet 0x00002152 0x1000 + 4434
8 ...p.print.cups.filter.deskjet 0x00002079 0x1000 + 4217

Thread 1:
0 libSystem.B.dylib 0x94d33c26 read$NOCANCEL$UNIX2003 + 10
1 ...p.print.cups.filter.deskjet 0x0001efe6 0x1000 + 122854
2 libSystem.B.dylib 0x94d60fe1 pthreadstart + 345
3 libSystem.B.dylib 0x94d60e66 thread_start + 34

Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94d5a10a kevent + 10
1 libSystem.B.dylib 0x94d5a824 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94d59ce1 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94d59a86 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x94d59511 pthreadwqthread + 390
5 libSystem.B.dylib 0x94d59356 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x94d591a2 _workqkernreturn + 10
1 libSystem.B.dylib 0x94d59738 pthreadwqthread + 941
2 libSystem.B.dylib 0x94d59356 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0041da00 ebx: 0xbfffe974 ecx: 0x00008270 edx: 0x00000001
edi: 0x00000000 esi: 0x00811efc ebp: 0xbfffe9d8 esp: 0xbfffe8c0
ss: 0x0000001f efl: 0x00010286 eip: 0x0000e89a cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

Binary Images:
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0x96569000 - 0x9656dff7 libGIF.dylib ??? (???) <51848EBF-27D4-0F85-C22A-D1AE10D328F3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9656e000 - 0x96589ff7 libPng.dylib ??? (???) <38DD4AA1-0643-85A0-F2F5-EE9269729975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96788000 - 0x96788ff7 com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9726e000 - 0x9727eff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x9727f000 - 0x9731bfe7 com.apple.ApplicationServices.ATS 4.0 (???) <81700C90-2614-F7E2-CC6A-B01C24A2BD75> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97363000 - 0x97368ff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x974b0000 - 0x9755dfe7 libobjc.A.dylib ??? (???) <410DD065-A18F-F054-0457-65525F4D1039> /usr/lib/libobjc.A.dylib
0x975ae000 - 0x975afff7 com.apple.audio.units.AudioUnit 1.6 (1.6) <68180B96-381C-A09D-5576-606A134FD953> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x975b0000 - 0x975c4fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x976cf000 - 0x9777eff3 com.apple.ink.framework 1.3 (104) <8526D880-D367-3EF9-DBFD-9A6AB240F57A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9777f000 - 0x977ccfeb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x978a2000 - 0x978a9fff com.apple.print.framework.Print 6.0 (237) <7A06B15C-B835-096E-7D96-C2FE8F0D21E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x978b8000 - 0x978c5ff7 com.apple.opengl 1.6.3 (1.6.3) <59D86286-B46F-B0E4-68F8-E5CDCADE393E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9891d000 - 0x989f8fef com.apple.DesktopServices 1.5.0 (1.5.0) <5295C246-805B-DBCD-BA61-1AE9A458CF73> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x989f9000 - 0x991da497 com.apple.CoreGraphics 1.535.5 (???) <0B93D29C-D957-AD00-10F3-94112D75D6D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x991db000 - 0x991f7fe3 com.apple.openscripting 1.3 (???) <D2FF4419-FD71-5D4A-F397-B03E82085232> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x992b5000 - 0x992b7ff7 libRadiance.dylib ??? (???) <0E03CF64-0931-7B9A-F617-4387B809D6D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x992d8000 - 0x99391fe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x993df000 - 0x9942fff7 com.apple.framework.familycontrols 2.0 (2.0) <50617342-E578-4C1C-938A-19A37ECA91CA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib

E [28/Aug/2009:17:52:02 +0100] [Job 7] Job stopped due to filter errors; please consult the error_log file for details.
D [28/Aug/2009:17:52:02 +0100] [Job 7] The following messages were recorded from 17:52:01 to 17:52:02
D [28/Aug/2009:17:52:02 +0100] [Job 7] Adding start banner page "none".
D [28/Aug/2009:17:52:02 +0100] [Job 7] Queued on "HP Deskjet_F2200series" by "flateric".
D [28/Aug/2009:17:52:02 +0100] [Job 7] File of type application/pdf queued by "flateric".
D [28/Aug/2009:17:52:02 +0100] [Job 7] Setting job-hold-until to no-hold
D [28/Aug/2009:17:52:02 +0100] [Job 7] Adding end banner page "none".
D [28/Aug/2009:17:52:02 +0100] [Job 7] Job released by user.
D [28/Aug/2009:17:52:02 +0100] [Job 7] job-sheets=none,none
D [28/Aug/2009:17:52:02 +0100] [Job 7] argv[0]="HP Deskjet_F2200series"
D [28/Aug/2009:17:52:02 +0100] [Job 7] argv[1]="7"
D [28/Aug/2009:17:52:02 +0100] [Job 7] argv[2]="flateric"
D [28/Aug/2009:17:52:02 +0100] [Job 7] argv[3]="Re: MAC 10.6 ISSUES"
D [28/Aug/2009:17:52:02 +0100] [Job 7] argv[4]="1"
D [28/Aug/2009:17:52:02 +0100] [Job 7] argv[5]="AP ColorMatchingMode=APVendorColorMatching AP DInputSlot= nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Mail com.apple.print.JobInfo.PMJobName=Re:\ MAC\ 10.6\ ISSUES com.apple.print.JobInfo.PMJobOwner=Flat\ Eric com.apple.print.PageToPaperMappingMediaName=A4 com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=25329 com.apple.print.PrintSettings.PMColorSpaceModel..n.=2 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=836 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=HP Deskjet_F2200series media=A4 PaperInfoIsSuggested..b. pserrorhandler-requested=standard job-uuid=urn:uuid:1bbfbd2f-baa4-3c44-76f4-cec82359faef job-originating-host-name=localhost job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1"
D [28/Aug/2009:17:52:02 +0100] [Job 7] argv[6]="/private/var/spool/cups/d00007-001"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[0]="<CFProcessPath>"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[9]="HOME=/private/var/spool/cups/tmp"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[11]="SERVER_ADMIN=root@Macintosh.local"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[12]="SOFTWARE=CUPS/1.4.0"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[14]="USER=root"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[15]="CUPS_SERVER=/private/var/run/cupsd"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[17]="IPP_PORT=631"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[18]="CHARSET=utf-8"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[19]="LANG=en_US.UTF-8"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[20]="APPLE_LANGUAGE=en-US"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[21]="PPD=/private/etc/cups/ppd/HP Deskjet_F2200series.ppd"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[22]="RIP MAXCACHE=8m"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[23]="CONTENT_TYPE=application/pdf"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[24]="DEVICE_URI=usb://HP/Deskjet%20F2200%20series?serial=CN8BH1T0KB05CC"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[25]="PRINTER_INFO=HP Deskjet F2200 series"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[26]="PRINTER_LOCATION=Flat Eric’s Computer"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[27]="PRINTER=HP Deskjet_F2200series"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[28]="CUPS_FILETYPE=document"
D [28/Aug/2009:17:52:02 +0100] [Job 7] envp[29]="FINAL CONTENT_TYPE=printer/HP_Deskjet_F2200series"
D [28/Aug/2009:17:52:02 +0100] [Job 7] Started filter /Library/Printers/hp/cups/Deskjet.driver/Contents/MacOS/Deskjet (PID 4178)
D [28/Aug/2009:17:52:02 +0100] [Job 7] Started backend /usr/libexec/cups/backend/usb (PID 4179)
D [28/Aug/2009:17:52:02 +0100] [Job 7] usb: AppleLanguages="en-US"
D [28/Aug/2009:17:52:02 +0100] [Job 7] STATE: +connecting-to-device
D [28/Aug/2009:17:52:02 +0100] [Job 7] Looking for 'HP Deskjet F2200 series'
D [28/Aug/2009:17:52:02 +0100] [Job 7] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.p lugin) (kr:0x00000000)
D [28/Aug/2009:17:52:02 +0100] [Job 7] Opening connection
D [28/Aug/2009:17:52:02 +0100] [Job 7] load_classdriver(/System/Library/Printers/Libraries/USBGenericTOPrintingClass.p lugin) (kr:0x00000000)
D [28/Aug/2009:17:52:02 +0100] [Job 7] STATE: -connecting-to-device
D [28/Aug/2009:17:52:02 +0100] [Job 7] Sending print data...
D [28/Aug/2009:17:52:02 +0100] [Job 7] Sent 0 bytes...
D [28/Aug/2009:17:52:02 +0100] [Job 7] End of messages
D [28/Aug/2009:17:52:02 +0100] [Job 7] printer-state=3(idle)
D [28/Aug/2009:17:52:02 +0100] [Job 7] printer-state-message="/Library/Printers/hp/cups/Deskjet.driver/Contents/MacOS/ Deskjet failed"
D [28/Aug/2009:17:52:02 +0100] [Job 7] printer-state-reasons=none
Model: iMac4,1, BootROM IM41.0055.B08, 2 processors, Intel Core Duo, 1.83 GHz, 2 GB, SMC 1.1f5
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport wireless_card_type_airportextreme (0x14E4, 0x89), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST3160023AS, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-846, 7.24 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd500000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1005, 0xfd520000
USB Device: Basics Desktop, 0x0d49, 0x7410, 0xfd521000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x021e, 0xfd522000
USB Device: CTF-430 V2.0-0, 0x056a (WACOM Co., Ltd.), 0x0069, 0xfd530000
USB Device: USB RECEIVER, 0x046d (Logitech Inc.), 0xc50e, 0xfd510000
USB Device: Deskjet F2200 series, 0x03f0 (Hewlett Packard), 0x2404, 0x1d100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000

Imac, Mac OS X (10.6), Macbook Iphone Mobile Me

Posted on Aug 28, 2009 11:14 AM

Reply
29 replies

Aug 28, 2009 10:55 PM in response to Lemez

I have a HP Deskjet F2200 Series (F2235), and I'm too experiencing problems with SL. I can print a test page after installing the HP printer/scanner software from their website (which I had to do as the driver over Software Update was 'not available'), however when Printing, the printing utility crashes.

So far I've:
Uninstalled every HP reference in Library/Printers & Library/Preferences and uninstalled the HP software using the uninstaller. Then reinstalled the drivers using: http://support.apple.com/downloads/HPPrinter_Drivers_for_Mac_OS_X_v106

Current situation: I can't install the printer. Bonjour (or USB) printer utility finds the printer, when clicking 'add' you get "determining installable options" but that's it.. it disappears and the printer has not been added. If you click 'add' once more it repeats.

Aug 28, 2009 11:22 PM in response to red.delicious

OK, this is partly my fault. When I first posted the instructions earlier in this thread, I though that the print drivers for this device were already in Snow Leopard. As it turns out, only the scan drivers are there at the moment. The print drivers should be made available at some point in the future through Apple Software Update. In the meantime you might get some of the functionality back by installing the 10.5 drivers for your device. This method however is NOT supported by HP and as such is not recommended.

Just trying to help.

Andrew

Aug 29, 2009 12:26 AM in response to HP Mac Architect

Andrew - I have had some success with your help.

Previously I had re-installed the old 10.5 drivers with no success. I suspect they were being overiden by the new drivers.

I have now cleared the print queue and then deleted the HP folder in Library/Printers - restarted and then emptied trash.

Then I have re-installed the 10.5 driver from the HP site.

When I switch on the printer I get two versions in my printer list - try both - one works the other doesn't...

Guess we have to wait for HP/Apple to sort a proper version for the future.

Hope this will help others move forward!

M

Sep 3, 2009 2:29 PM in response to Lemez

Same problem here. I have a HP Deskjet F2290. Once I installed Snow Leopard, my printer stops working. After deleting all print queues and tried to re-install the printer. Snow Leopard attempted to get the printer driver but the only gets this message, "The software is currently unavailable. You can check for the software later by choosing Software Update from the Apple menu". This is the only message I got and get since the day OS X 10.6 was released until today. No progress since.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HP Deskjet F2280 not working with S/L

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