T-Mobile USB Dongle Crashes Kernel

http://www.option.com/en/support/software-download/usb-modems/icon431/

Drivers released for Option 431 (tmobile 530) and other models, I have not been able to get it to connect though. Anyone any idea what the settings are for t-mobile using option 431?


Driver says it works on these other models as well:
GT Express 421
• GT Express 441
• GT Express 442
• Icon 401
• Icon 411
• Icon 431
• Icon 451
• Icon 452
• Icon 461
• Icon 505
• Icon 505 M
• Icon 509 M
• Icon 701

Same for me, I downloaded the drivers, installed them. Rebooted. Plugged in the USB modem. But that's it. It recoginzed the Options network devices again in System Preferences -- Network but that's it. It doesn't even recognize the internal memory of the stick so that you could try and install the web'n'walk manager only.

So far no luck... 😟

This worked for me first time

http://support.t-mobile.co.uk/discussions/index?page=forums&topic=8010383b55
b33401237a3baad3007df7

enjoy!

I tried that already and it doesn't do anything. It just tries to connect and then says it couldn't. But it seems to know that the USB modem is plugged in because when I unplug it and try to connect it says that the network device isn't available.

Do you have to speciy any username/password?

Right, I think I got it working:

After installing the new drivers, which you can download from http://www.option.com/en/support/software-download/usb-modems/icon431/, plugin in your USB modem. Then go to System Preferences -- Network. It will prompt you that new network devices have been found. Confirm the dialog and then in the main window, click 'Apply'. Now, remove all new GI41x network devices from your current location profile except GI41x Modem.

Select the GI41x Modem and then open the Advanced options dialog. There, on the Modem tab, select 'Generic' as vendor and 'GPRS (GSM/3G)' as model. So for T-Mobile UK, for APN specify 'general.t-mobile.uk'. Confirm the dialog with ok. Then on the main one, type in, as previously mentioned the *99# as telephone number. Apply the changes then then click connect. That should do the trick.

It's important to use the 'GI41x Modem' and not as mentioned in other posts the 'GI41x Diag' network device.

Good luck.

@pfiffi

it works.. thx..

I've downloaded this for my son who is having trouble with his Orange 225 dongle (crashes the iMac now Snow Leopard is installed). Although the Option web page says it is for 10.6, the dopes have named the download with 10.4. I hope it works. If it does, then thanks in advance for your help.

Specifically regarding Orange Customers, I received this e-mail from them:

+I am very sorry that you are having problems with your ICON 225 and the MAC software. I can appreciate your frustrations and apologise for any inconvenience caused.+

+I can advise that there should be an updated version of the software available from the 10th September. If you copy and paste the link below you will be able to download the software.+

www.orange.co.uk/updates

Let's hope they're good to their word...

Great! The latest software from Option worked and my son's iMac with Snow Leopard now connects to Orange Mobile Broadband. We also followed the instructions from the Orange webpage to enter the correct details in Network Preferences. THis page might be of help to other Orange usres: http://help.orange.co.uk/orangeuk/com.instranet.InstraServlet?Command=com.instra net.CmdDocDisp&DocId=242291&link=1&SecMode=1&TargetLanguage=selfservice&IsLandin g=true&CurrentProduct=2099&TaxFilterName1=TaxFilterCommunity10&ResultsPage=false &DocumentTitle=how%20do%20I%20create%20a%20manual%20connection?&Search=false&Old TaxId10=10&FilterName=TaxFilter&TaxSearch=false&TaxFilterCommunity10=10&Redirect =/orangeuk/support/selfservice/index.jsp&First=true&MoreSection=false&FormName=O rangeSSDForm&SearchTaxonomy=10&Origin=/orangeuk/support/selfservice/landing.jsp& WTCGRND=Help%20&%20Support%20-%20Broadband&ExploreTaxonomy=true&Module=selfservi ce&postcode=enter%20your%20postcode

Thanks for the help folks!

Orange have told me that their fix will not be available before Monday 14th !!!!

ExiledTyke wrote:
Orange have told me that their fix will not be available before Monday 14th !!!!

I have to say that doesn't surprise me. There's no change to their website (not even any note warning people of the issues).

I've replied to the e-mail I received from them requesting an update and asking for a credit to my account. Considering the issues in this thread regarding both Orange and T-Mobile, I wonder if anyone else is as filled with confidence as I am concerning their merger...

T-mobile offered me a free upgrade to my 3g modem a few months back but decided to stick with my huwaii e220 as this is a very reliable modem.

This worked first time in snow leopard and gives me no problems. However I dont use t-mobiles software I just use the huwaii driver and configure it using the built in network preferences.

After a long fight T-Mobile have agreed to suspend my T-mobile pay monthly account
at no cost to me
until the new software for the 530 broadband dongle is released
which is sort of good news
but they say it could be up to two months before a new OS X 10.6 software upgrade is available

If you are fighting with T-mobile point them to this link

they cannot suspend one account and not others

hopefully it will be fixed before the two months
and we can all be happy again

Well it's the 14th and still no news from Orange. So no surprises there then!!

If anybody finds anything more out would you please let us know?

Thanks