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+Hi, I sent the following *feedback letter* to Apple... I want to encourage you to WRITE YOUR OWN, COPY MINE, or EDIT MINE and SEND A REPORT _IMMEDIATELY !_+
There is no reason to delay !
-Alf
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Hello,
I am having what is becoming known as a Snow Leopard Freeze Up with error '-10810' and locking out the ability ro access my external hard drive or the Finder
I cant imagine this is a problem NOT known to you by now.... it has been discussed in various places over the net, including apple's own discussion forums : (LINK:
http://discussions.apple.com/thread.jspa?threadID=2135129&start=0&tstart=0 ) which has over 20,600 views ! and over 188 replies !.... this canNOT be an isolated problem, and indicates a VERY SERIOUS FUNDAMENTAL FLAW with Snow Leopard !
MY SYSTEM :
Apple Macbook Air 2.13 with SSD Mid 2009 model. With a CLEAN (Erase and Install) Install of Snow Leopard 10.6.2
I usually have my apple LED cinema display attached to the MBA, with ONLY the following attached to the built in ACD USB Hub: 1)Ethernet cable (going to Time Capsule),
2)MBA Superdrive, and
3)Western Digital Passport external HD (500gb).
Time Capsule is my main base station, Time Machine is NOT active.
The problem occurs regardless of whether WiFi is turned on or off (from my experience)
The problem is inconsistent, but seems to occur MOST FREQUENTLY upon awaking from sleep. But still occurs during regular computer use The hard drive seems inaccessible (when copying, deleting, viewing folders on the external drive), Finder freezes, and the only solution is to either :
a) Hard Reset / Manual Power down
b) Disconnect the USB Hard Drive (which magically springs everything back to life)
PLEASE NOTE:
1. "Force Quitting" the finder results in error "-10810" upon trying to open the application by clicking on the finder icon in the dock
2. The Processors do not overheat or speed up... CPU usage stays at a normal below 30% level (as I recall)
3. Disk Utility does 'not respond' during this Finder freeze - necessitating a force quit.
4. Attempting to take a snap shot (via Preview) and then trying to save it (on the internal hard drive) - results in a freeze / not responding issue BEFORE even getting the "Save As..." Dialog !
The issue is simply unbearable. Please tell me you are working on a fix.
Please address this problem ASAP and acknowledge that it is being addressed !
Thank You,
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