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Excel 2004 continually crashes OS 10.6

On 9 separate occasions, Excel has crashed my MacBook Pro running 10.6. The crashes have occurred when simply entering data. The screen goes blue for a second and then returns to my desktop with all applications closed. The dialogue box that typical appears after a crash is not triggered. However, in the console under Diagnostic Information --> System Diagnostic Reports. The issue seems to be related to WindowServer process. A portion of the log output is below. Any guidance would be much appreciated.

Process: WindowServer [1920]
Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]

Date/Time: 2009-08-31 15:23:07.863 -0700
OS Version: Mac OS X 10.6 (10A432)
Report Version: 6

Exception Type: EXC BADACCESS (SIGSEGV)
Exception Codes: KERN INVALIDADDRESS at 0x00000001918a6860
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ple.CoreServices.CarbonCore 0x00007fff87d732a6 UCKeyTranslate + 464
1 com.apple.CoreGraphics 0x00007fff82c32d79 CGSUniCodeForKeyAndFlags + 161
2 com.apple.CoreGraphics 0x00007fff82ca888b CGXCheckForHotKey + 3184
3 com.apple.CoreGraphics 0x00007fff82b180b9 sPostContinuation + 1808
4 com.apple.CoreGraphics 0x00007fff82b612a2 postAfterTapID + 277
5 com.apple.CoreGraphics 0x00007fff82b17149 CGXFilterEvent + 88
6 com.apple.CoreGraphics 0x00007fff82b175b3 CGXProcessHIDEvent + 164
7 com.apple.CoreGraphics 0x00007fff82b1739c sHIDContinuation + 528
8 com.apple.CoreGraphics 0x00007fff82b1713a CGXFilterEvent + 73
9 com.apple.CoreGraphics 0x00007fff82b16ee5 CGXGetNextEvent + 133
10 com.apple.CoreGraphics 0x00007fff82b16e48 CGXRunOneEventPass + 36
11 com.apple.CoreGraphics 0x00007fff82b19758 eventNotificationHandler + 80
12 com.apple.CoreGraphics 0x00007fff82b196c1 CGXPostPortData + 175
13 com.apple.CoreGraphics 0x00007fff82b194cb CGXRunOneServerPass + 451
14 com.apple.CoreGraphics 0x00007fff82b167e6 CGXRunOneServicesPass + 357
15 com.apple.CoreGraphics 0x00007fff82b1f3ea CGXServerLoop + 139
16 com.apple.CoreGraphics 0x00007fff82aeabd6 CGXGetRootAdminCredentials + 0
17 WindowServer 0x0000000100000f29 main + 9
18 WindowServer 0x0000000100000f18 start + 52

MacBook Pro, Mac OS X (10.6)

Posted on Aug 31, 2009 3:37 PM

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61 replies

Mar 9, 2010 2:44 PM in response to WD Stephens

Since going to SL I get frequent Excel 2004 freezes caused by moving from a spreadsheet to another space, then back, and then using my MBP touchpad to vertical scroll before clicking in a cell. For some reason this now causes the sheet magnification to change. In true Microsoft fashion, Excel often can't cope with the sudden extreme zoom setting, so it freezes.

(other users will know what happens next - the recovered document lottery. Which documents are actually saved and can be safely deleted, which ones have to be 'Saved as' in the original location (if you can find it)...) ZZZZZZZzzzzzzzz

Excel 2004 continually crashes OS 10.6

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