The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Mustek Scanexpress A3 USB 1200 Pro Problems

Hello. I can't get my Mac Desktop Pro to recognize my new scanner since I upgraded to Snow Leopard. Mustek's website doesn't have a new driver and I am waiting for a response to my e-mail that I sent 2 days ago.

Anyone else have this problem or a solution?

Thanks;
Henry

2.66 GHz Mac Pro Desktop, Mac OS X (10.5)

Posted on Sep 1, 2009 12:36 PM

16 replies

Feb 9, 2010 7:30 AM in response to Henry Martinez1

The new 10.6 driver works well. At least as well as the 10.5 driver did. The scanner still doesn't show up in Image Capture.app so I guess it is just as invisible to the system as with the previous driver. But I can scan with GraphicConverter and it now even works with DEVONthink's EcactScan. I bought GraphicConverter by lemkesoft because it was the only app that could access both my scanners. It also works with Paperless, and probably with some other apps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mustek Scanexpress A3 USB 1200 Pro Problems