Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Snow Leopard and Bluetooth problem

I just installed Snow Leopard and my problems are starting. I have a 3 months old MacBook, so the hardware should be no problem. I used a LCD display and had a Mouse and a Keyboard wireless. Since installing Snow LEopard there is no more bluetooth and there is no info in the system profiler. How can it disapear from one day to the next with installation of Snow Leopard. it sounds like a bug. Can someone help?

macbook, Mac OS X (10.6), airport disk, hard drive, PCs, Nikon camera, Aperture

Posted on Sep 1, 2009 8:42 PM

Reply
115 replies

Dec 5, 2009 4:35 PM in response to sdaudet

The problem of Bluetooth not being available was easily solved (just nuke/move away the com.apple.Bluetooth.plist file and it was recreated upon reboot, if I remember correctly). Or maybe that poweroff/unplug thing was nescessary ...

My problem is that this early Mac Mini generation has non-working Bluetooth built-in, so I need to use a USB bluetooth adapter (D-Link DBT-122) and that stopped working in 10.6.x / Snow Leopard. And it still does not work in OS X 10.6.2.

If I boot with this adapter inserted, it shows up with a "No Bluetooth Present" message (greyed out icon with a ~ or something across it). If I booth without the bluetooth adapter inserted, bluetooth is back. And when I insert the adapter, it's recognized as "Broadcom BCM2025" in System Preferences->Bluetooth. (That's the listed name instead of the default computer name.) But if I try to change anything, look for devices etc., nothing works/happens.

Any hints? Do I really need to revert to 10.5.x to get this working? Snow Leopard is so far the most disappointing "upgrade" ever in the history of OS X. I was really looking forward to an upgrade geared towards making things quicker and smoother. Instead Apple has managed to break was wasn't broken in so many ways. I wish the new cool details they included would outweigh the disadvantages, but as long as Apple does nothing to fix such serious issues (of which not being able to use the original Apple bluetooth keyboard is only one), I cannot recommend that anyone buy this upgrade ...

Dec 10, 2009 10:30 AM in response to chrismac65

Do any of you have Parallels 4 or 5 installed? I'm suspecting Parallels of taking over the bluetooth functionality of my Mac... I will try to explain...

When in Parallels I go to the "Devices" menu and select "apple bluetooth usb host controller" and it activates bluetooth in windows and when I de-select the same device it turns ON bluetooth on my mac...

Really annoying!

Jan 4, 2010 8:52 PM in response to dp CRNA

All,

My magic mouse had stopped working after installing Windows through bootcamp. It wouldn't work on Windows or OSX. In OSX, I was losing all bluetooth altogether for some reason (the pref pane was disappearing). Tried resetting the PRAM, SMC, plist files, nothing worked. Even stopped by the Apple Store and they said the mouse was fine. I tried installing the wireless mouse update for Snow Leopard, didn't help. Till I found this post to make it work under Windows :

http://discussions.apple.com/thread.jspa?threadID=2221427&tstart=0

Basically, I removed it from the BT devices in Windows, turned off my mouse, Added a new device, turned on my mouse, and bang it started working. The best part is after restarting in OSX...it now works on the mac side, too !! Just like before I installed Winblows =)

I hope it fixes some other people's issue as well. Good luck!

Marc.

Jan 31, 2010 9:23 PM in response to chrismac65

Confirm this happens at random on a mb5,1 (late 2008/early 2009 mb 13" unibody) with Snow 10.6 through 10.6.2. Never experienced it on any version of Leo.

Trashing /Library/Preferences/com.apple.Bluetooth.plist and reboot doesn't help.

It can disappear on a resume from sleep or straight power on.

Doesn't matter if BT devices are on or off.

Have performed the BT Firmware update for Broadcom (which the mb5,1 has) and the EFI update and has happened three times since then.

Overall this is the tenth time in the last 3 months I've had to boot with reset pram to get it back.

Snow Leopard and Bluetooth problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.