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Random freezing from Snow Leopard - total lock-up for about 30 seconds

I am having random freezes like the authors of many recent topics on this forum. From the number of 'views' on their threads, it seems that many other users have the same problem.

These are not like any other freezes I have ever had - usually when the beach ball shows, it still allows me to show the dock, move windows etc... but these freezes bring everything to a halt.

Since this problem first started for me the say I upgraded, and seems to be the same (from what I can tell) for other users who reported this, does anyone know if there is something about snow leopard that uses the hardware differently? So that whereas under leopard (32-bit) there may not have been a fault, but on switching to 10.6 a problem could reveal itself?

Mac Pro 1,1 2007, 2x 2.66 GHz Dual-Core, Mac OS X (10.6), 4 x 1Gb Apple RAM, 1x 500Gb WD Caviar, 2x Optiarc Superdrive, GeForce 7300 256Mb, Dual monitors

Posted on Sep 3, 2009 2:38 AM

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525 replies

Sep 14, 2009 12:16 PM in response to robrecord

I have been getting these since the 10.6 and 10.6.1 updates too. Overall, my laptop is running way hotter than it did on 10.5, which was quite stable for me. For the last 3 days, I have woken up to find my laptop very hot and unresponsive. The iphone plugged into it didn't charge and in fact drained the entire iphone battery... (was at 3% remaining this AM).

Just today, the machine started to lock up and freeze for periods of time. I managed to get an activity window open after a few minutes and it reported about 8MB free memory (out of 4GB!). After several minutes of freezing up and running hot, the memory went back to 2GB free. That's when I started noticing these in the system.log and found this thread:

Sep 14 13:03:56 marcel Safari[724]: INSERT-HANG-DETECTED: Tx time:6.336314, # of Inserts: 16, # of bytes written: 107486, Did shrink: NO
Sep 14 13:04:20 marcel Safari[724]: INSERT-HANG-DETECTED: Tx time:5.396150, # of Inserts: 43, # of bytes written: 315847, Did shrink: NO

I've started removing anything that might contribute to this with no luck so far. Right now I am a pretty vanilla setup with Mail.app, Safari, iTunes, Adium, Parallels 4.0, Entourage.

Hope something comes of this soon! I at least had a report to send to apple this morning when I had to power-cycle it to un-lock it.

Sep 14, 2009 12:18 PM in response to MikeHollyman

Oh one more thing. The kernel.log does show it running out of memory too:

Sep 14 12:55:56 marcel kernel[0]: (default pager): [KERNEL]: Switching ON Emergency paging segment
Sep 14 12:56:00 marcel kernel[0]: (default pager): [KERNEL]: System is out of paging space.
Sep 14 12:56:30: --- last message repeated 1 time ---
Sep 14 12:56:25 marcel kernel[0]: (default pager): [KERNEL]: Failed to recover emergency paging segment
Sep 14 12:57:45 marcel kernel[0]: (default pager): [KERNEL]: System is out of paging space.
Sep 14 12:57:45 marcel kernel[0]: (default pager): [KERNEL]: Failed to recover emergency paging segment
Sep 14 13:00:43 marcel kernel[0]: (default pager): [KERNEL]: System is out of paging space.
Sep 14 13:00:43 marcel kernel[0]: (default pager): [KERNEL]: Failed to recover emergency paging segment
Sep 14 13:02:40 marcel kernel[0]: (default pager): [KERNEL]: Recovered emergency paging segment

That covers my ~5 minutes of the system being completely unusable.

Sep 14, 2009 6:55 PM in response to gajones

I wanted to add my name to the list of those affected by this problem. Tens of seconds hang-ups from any and all applications (Safari, iPhoto, Finder, anything that's in use). I also see the INSERT-HANG-DETECTED scattered through the system.log. I haven't performed any in-depth study to find usage trends associated with this issue.

A quick summary of what I have seen is that it is not associated with any application, filetype, workflow, CPU load, RAM usage. I find it happening all over.

Also wanted to note that my 2007 iMac has not seen this issue but gets similar workload with same software/OS setup.

Really hope this gets fixed soon.

Sep 14, 2009 7:21 PM in response to MikeHollyman

Any chance that others are running a macbook pro with the GeForce 9600M GT in the hardware accelerator mode? I was in that during all of the previous crashes from the last few days. Today, I turned that off (went back to Better Battery life) and also set Safari to work in 32-bit mode. I noticed my lock-ups happening when I changed both of those. I had been running safari in 32-bit mode since the upgrade to 10.6 for 1password, but had changed it to 64-bit after the beta was installed.

I'll see what happens in the morning if it's still running or not.

Sep 15, 2009 2:22 AM in response to AdmiralTriggerHappy

AdmiralTriggerHappy wrote:
I'm pretty sure its related to the INSERT-HANG-DETECTED errors that many of us have reported


Where aqre you seeing these messages?

I open Console after every hang, and the only messages I notice are to do with Growl and Mailtags.

I deleted both the plugins at fault.

Now it only happens when I switch to Path Finder. I have never seen any of the messages you describe in system.log

Sep 15, 2009 5:53 AM in response to robrecord

Woke up today to find the macbook pro dead again... no responses to anything. Powered off and on and was presented with a crash report to send in, which I did. In looking at it, I did notice that there were kernel extensions for fusefs and virtualbox in there, both of which were removed from the system months ago...
I manually removed those with kextunload (anyone know if that is permanent?) and will see if this helps with the freezes.

Sep 15, 2009 11:31 AM in response to robrecord

having random freezes too, few times a day, spinning beach balloon. I noticed the network connection always stalls when this happens, always. However, in some cases, I am able to switch to a different application, the dock responds. Other times, it's a complete freeze.

I don't know what the problem could be. Could it be the ethernet driver? Not sure it has happened over wifi. I have noticed the ethernet connection is always killed, for about 20/30 seconds or so.

The one freeze I just had ( a minute ago ), system.log reports CCCacheServer no valid tickets, timing out. There is an INSERT-HANG-DETECTED from WeatherBug Alert; and a crash from WebKitPluginHost. All three "issues" at the same time.

Message was edited by: BigCat400

Sep 16, 2009 12:28 AM in response to pingudownunder

*Potential Solution*

I downgraded the HDD even though it was not reporting any errors from the disk. I did have a 7200rpm Seagate Momentus 7200.4 500GB hard disk in there; today I downgraded to a 5400rpm WD 500GB hard disk, have been using all day and am not suffering any lockups.

I rescanned the Seagate for SMART errors as an external drive, and its come up clean.

I'm thinking that the issue is related to the 7200rpm 500GB combination? I hear that later Unibody MBPs have also been having similar issues after firmware upgrades.

S

Random freezing from Snow Leopard - total lock-up for about 30 seconds

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