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chacha22 Author

Level 1

0 points

Sudden Log-out in Snow Leopard (+ Blue Screen)

Similar posts here show that other people are being spontaneously logged out of 10.6, faced with a blue screen, and then the login window. In my case it is caused by connecting my bluetooth (BT) headphones, as the log below states.

Short of never using my BT headphones or any other peripherals, has anyone found a solution to this terrible bug? Comments like "[Many applications shut down here]" are added to show that the log is just repeating with different applications.

[Console Log Excerpt]
9/4/09 6:11:35 AM BluetoothAudioAgent[2390] Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHD Audio, 262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper
9/4/09 6:11:35 AM BluetoothAudioAgent[2390] Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x100130990 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
9/4/09 6:11:44 AM GrowlHelperApp[5408] CGSShutdownServerConnections: Detaching application from window server
9/4/09 6:11:44 AM Library Books[5402] CGSShutdownServerConnections: .
Detaching application from window server
.
.
[Many applications shut down here]
.
.
Dock[5365] MIG: server died: CGSReleaseShmem : Cannot release shared memory
9/4/09 6:11:44 AM Dock[5365] CGSDisplayServerShutdown: Detaching display subsystem from window server
9/4/09 6:11:44 AM DashboardClient[7864] MIG: server died: CGSReleaseShmem : Cannot release shared memory
.
.
[Message Repeated with other applications]
.
.
DashboardClient[7869] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
.
.
[Message Repeated with other applications]
.
.
9/4/09 6:11:44 AM com.apple.Dock.agent[5365] Fri Sep 4 06:11:44 [MYNAME]-MacBook-Pro-2.local DashboardClient[7865] <Warning>: CGSDisplayServerShutdown: Detaching display subsystem from window server
.
.
[Many applications shut down here]
.
.

9/4/09 6:11:45 AM Dock[5365] kCGErrorInvalidConnection: CGSSetBackgroundEventMaskAndShape: Invalid connection
.
.
[Many applications shut down here]
.
.
9/4/09 6:11:47 AM com.apple.ReportCrash.Root[2398] 2009-09-04 06:11:47.468 ReportCrash[2398:1407] Saved crash report for loginwindow[5344] version ??? (???) to /Library/Logs/DiagnosticReports/loginwindow 2009-09-04-061147localhost.crash
9/4/09 6:11:49 AM com.apple.SecurityServer[25] Session 0x34b085 created
9/4/09 6:11:49 AM com.apple.SecurityServer[25] Session 0x34b085 attributes 0x30
9/4/09 6:11:51 AM loginwindow[2406] Login Window Started Security Agent
9/4/09 6:11:52 AM WindowServer[2408] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
9/4/09 6:11:52 AM com.apple.WindowServer[2408] Fri Sep 4 06:11:52 [MYNAME]-MacBook-Pro-2.local WindowServer[2408] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
9/4/09 6:11:55 AM com.apple.SecurityServer[25] Session 0x234edb dead
9/4/09 6:11:55 AM com.apple.SecurityServer[25] Killing auth hosts
9/4/09 6:11:55 AM com.apple.SecurityServer[25] Session 0x234edb destroyed
9/4/09 6:11:56 AM com.apple.ReportCrash.Root[2398] 2009-09-04 06:11:56.175 ReportCrash[2398:2b03] Saved crash report for DashboardClient[7867] version ??? (???) to /Library/Logs/DiagnosticReports/DashboardClient 2009-09-04-061156localhost.crash
9/4/09 6:11:56 AM SecurityAgent[2414] Showing Login Window
9/4/09 6:11:57 AM com.apple.notifyd[11] EV_DELETE failed for file watcher 295
9/4/09 6:11:57 AM com.apple.notifyd[11] EV_DELETE failed for file watcher 292
.
.
[Message Repeated]
.
.
9/4/09 6:11:58 AM com.apple.loginwindow[2406] 2009-09-04 06:11:58.519 loginwindow[2406:107] Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHD Audio, 262): no suitable image found. Did find:
9/4/09 6:11:58 AM com.apple.loginwindow[2406] /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper
9/4/09 6:11:58 AM com.apple.loginwindow[2406] 2009-09-04 06:11:58.521 loginwindow[2406:107] Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x100151fc0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
9/4/09 6:11:59 AM SecurityAgent[2414] User info context values set for [MYNAME]
9/4/09 6:11:59 AM authorizationhost[2413] Failed to authenticate user <[MYNAME]> (tDirStatus: -14090).
9/4/09 6:12:03 AM SecurityAgent[2414] User info context values set for [MYNAME]
9/4/09 6:12:03 AM SecurityAgent[2414] Login Window Showing Progress
.
.
[Login window showed up]
.
.
[End Console Log Excerpt]

Message was edited by: chacha22

MBP Late 08, Mac OS X (10.6), upgraded from leopard, spontaneous, logout, sudden, blue screen

Posted on Sep 4, 2009 3:34 AM

94 replies

Davert

Level 1

12 points

Nov 11, 2009 5:30 AM in response to Richard Green2

I agree that next time, waiting until 10.x.2 would make more sense than going directly to the upgrade. However 10.6.2 seems to have done the trick... as far as I can tell... so far. Back to Word 2004 and Eudora!

Nov 11, 2009 5:34 AM in response to chacha22

10.6.2 is out and is supposed to have fixed the problem. [Read here|http://support.apple.com/kb/DL959].

macnoel

Level 4

2,624 points

Nov 11, 2009 3:40 PM in response to Richard Green2

Hello Rich,
I too got a little over-excited by the Apple keynote on Snow Leopard. I started preparing for that attractively priced SL install disc: bought the Mac Box Set with the 10.5 installer a month ahead. I also bought a new 1 TB drive and partitioned it for Leopard + storage. I don't regret that, but by the time I'd gotten used to 10.5, 10.6 was released (early) and the trouble reports began appearing quickly. That's when I realized this was another situation where further waiting would be a good thing (and do no harm to my operations).

Funny though: I DID bite on the minor iMovie upgrade released a few weeks ago (v 8.0.4 to 8.0.5). As soon as I tried to start a new movie project, iMovie started freezing "hard" - causing me to do forced shutdowns a couple of times. My efforts to find a cause and a fix have been unsuccessful. But others (who use Time Machine) have been able to back up to 8.0.4 to solve this issue. That's the problem: we never know when an update or new release will botch things - until after we've committed.

You mention iPhoto and that makes me wonder about the iLife suite as a whole. Of course, we've already seen that Pages (part of iWork) has crashed when doing some operations under 10.6. I guess being a little cautious about installing updates and major releases isn't such a bad idea.

Nov 12, 2009 4:13 AM in response to macnoel

Macnoel,

Yes, delaying an upgrade can be a smart move. How often have we seen/read about problems. But I do admit, I don't always practice that advice. I don't use Time Machine, using SuperDuper instead, but I usually backup my HD before an upgrade and then wait to see if a problem arises. This time, my bootable backup HD still had 10.5.8, so after doing some minor copying, I reversed my backup.
As for the iLife suite, yes there are problems but I still like the product. I still use the old iMovie, but do you remember another problem that took a long time for Apple to fix - the soundtrack was out-of-sync with the picture. That was aggravating. Now with iPhoto, the previous version had no music soundtrack "fading" problem. This one does. Another hair-puller. I found a work-around on the discussion forum, but the question is why. This has been going on for months. The iLife suite has to have there own programmers. Why isn't it fixed? Unfortunately I didn't have the old version of that program to use.

Oh well.

Rich Green

SarahBr

Level 1

0 points

Nov 13, 2009 6:42 AM in response to donv_the_ghost

I would appear to have a more serious version of this blue screen logout. I was looking forward to the fix with latest update to snow leopard but still no improvement. Every time I login I am dumped out back to the login screen within 5 seconds. No desk top icons appear, just blue screen and logout. I'm frantic...

SarahBr

Level 1

0 points

Nov 13, 2009 6:47 AM in response to Richard Green2

Hi Rich Green,

I have this logout problem as soon as I login to my main user account. Could you talk me through how I get rid of Snow Leopard and go back to my old operating system?

S.

Davert

Level 1

12 points

Nov 13, 2009 6:50 AM in response to SarahBr

I'd suggest going through the usual diagnostics first, including eliminating foreign kexts and such.

I find that Eudora still collapses around once a day, but now it doesn't drag the rest of the system down. Unfortunately NetNewsWire seems to have started having minor issues...

Nov 13, 2009 8:50 AM in response to SarahBr

Sarah,

In my case, I have a backup HD that is a clone of the main computer HD. When I installed Snow Leopard on my computer I DID NOT back it up, waiting to see how everything turned out. This obviously turned out to be the right move. So all I had to do was a "reverse" backup - using my backup HD that had my 10.5.8 still on it. (There are a few other details in that process, but it still wasn't hard.)
So my first question is, do you have the same situation? If not, it's going to make it more difficult.

Rich Green

Nov 18, 2009 12:38 PM in response to donv_the_ghost

Well, 10.6.2 didn't solve the problem for me. It happens everytime I try to use one of the <Restart>, <Shut Down>, <Log Out> options at the Apple Menu or when I press the power button. And only then.

I really hoped that 10.6.2 would fix it, but it didn't.

Davert

Level 1

12 points

Nov 18, 2009 12:43 PM in response to EricSantos

Wrong thread? It certainly fixed the Rosetta problem. You SHOULD get logged out when you hit Restart, Shut Down, or Log OUt options!

Nov 22, 2009 7:36 AM in response to EricSantos

Sarah and Eric

I have the same problem! Has a new thread been started for this problem?

The login problem happens for only one user on a multi-user machine. The machine works fine for other users. The cursed user was having flaky behavior with an old version of Microsoft Word X, but after upgrading to 10.6.2, she can no longer login. When she logs into her account, the screen rotates, turns blue for about 10 seconds and then returns to the login screen. I moved her account directory and the system made a new one, but the same non-login behavior happens. Per this discussion I tried the standard, (clean Font Book, remove old wacom drivers, reset PRAM, Reset Power Management, fixed Disk Permissions) ... any other hints?

The console has lots of messages like
11/22/09 10:04:46 AM com.apple.coreservicesd[20] _FreeSegGetNext: invalid marker.

I

Nov 22, 2009 6:37 PM in response to Purple Laser

Apple support came through!

The Apple expert said to "Safe Boot", by holding down the shift key while powering on.
Safe Boot disconnects all the devices (except the keyboard/mouse), internet, and any startup items.

This allowed me to log into the cursed account to change the startup items, (unchecked the hide for iTunesHelper). After a normal reboot, the cursed account is now works.

I suspect that the safe boot login overwrote some corrupted file.

Nov 25, 2009 2:55 AM in response to Davert

Well, yeah... maybe wrong thread. The symptoms are the same anyway. I'm not sure about another thread for this issue.

And regarding your comment, it should ALSO restart when I click <Restart> and shut down when I click <SHUT DOWN>. The fact that it doesn't (it comes back to the login screen) suggests that something is wrong, right?

Nov 30, 2009 3:41 PM in response to EricSantos

Well, I can now say that the sudden log-out event can also happen with regular Leopard. I was originally having the problem when I upgraded to Snow Leopard but I was able to downgrade back to 10.5.8 and the blue screen reboot went away. That was until 10 minutes ago when it happened again. I'm not happy.

Rich Green

Dogcow-Moof

Level 8

36,239 points

Nov 30, 2009 5:08 PM in response to Richard Green2

This sounds like your Finder is crashing.

You may want to check your system logs (using Applications->Utilities->Console) for the presence of any Finder crash logs.

Sudden Log-out in Snow Leopard (+ Blue Screen)