Tivo Transfer

You are posting in the Snow Leopard category, yet the Mac in your profile is a PowerPC G4.

If your Mac is a G4, does this software support PowerPC?

If you have an Intel Mac and Snow Leopard, does Roxio say this BETA software has been tested with Snow Leopard?

If you have not done so since upgrading to Snow Leopard, I would run Disk Utility and use +Repair Disk Permissions+.

To test if this is a general problem with your system, or some conflict with your current user account preference settings or background processes, I would create a new admin user account in System Preferences Accounts pane

http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html

Log out and log in to the new account. In the new account, you will be using default Snow Leopard user preference settings, and only standard background processes will be running (unless you have third-party software running at the system level). Try the Toast software in the new account.

If it works, there is some conflict with your normal user account. You can focus your trouble-shooting there.

If it still does not work, it would appear to be a system-level cause.

You didn't say which version of Toast you are using, 8, 9, or 10. Each included TiVo Transfer. I couldn't find the beta on their website. Don't waste your time with TiVo Transfer anymore. As more TV stations move to HD, the content providers have now blocked any type of transfers, even between TiVo boxes. Almost anything I record now in HD is prohibited from being transferred.

Apple can't help you with this. This is strictly a Roxio issue, and I am done giving them money. Your solution would be to use Leopard on an external disk, or if you run Windows under Bootcamp, use the Windows version of the TiVo software.

I'm using Toast 9 on an iMac with 10.6 and the Tivo Beta works fine. All that I had to do was to copy the Tivo Transfer Beta onto my hard drive (Applications/Toast 9 Titanium), double click it, and it ran just fine. I didn't even have to delete the older version of Tivo Transfer first (which crashed immediately in 10.6, so I suppose there's not much point in keeping it around).

Sorry; I don't know what might be the cause of your problem.

Yeah, the Tivo Transfer Beta for Toast Titanium 10 is working for me.

After installing the new beta version, instead of using the drop down menu in Toast to open TiVo transfer, try opening TiVo transfer from the applications folder itself. I re-entered the media access code and it works fine. Phew! Lost a couple of hours messing with that one! Good luck.

I too am using Toast Titanium 10 and the beta version of Tivo Transfer will not work with Snow Leopard. As a work around, I have been accessing the Tivo using my web browser. Go to

https://<your tivo's IP address>/nowplaying/index.html

When you're prompted for a user name and password enter "tivo" as the user and your media access key as the password. From there you can see your Now Playing List and can download the .tivo files. After they finished downloading you can drag them to Roxio to be converted. It's not as automatic as Tivo Transfer is, but it's decent interim fix.

Ahh tech support for Tivo Transfer...

Here's my ordeal, and in the sharing of it, I hope that some somewhere may benefit from it. Please excuse the wall of text that follows. If you only want the summary, it's located at the bottom of this post.

I bought Toast 10 yesterday via digital download. I installed it and launched it. One interesting thing I noticed is that it asked me to install Rosetta to install the Tivo Transfer. This did not make me happy as I was wanting to keep that code off my operating system. Needless to say, I installed Rosetta and then the subsequent Tivo Transfer.

I launched Toast 10 checked for updates and was prompted to install Toast 10.0.4, touted as a fix for Snow Leopard users. I installed it and went through the Tivo Transfer install again, not knowing if this needed Rosetta installed or not as by now Rosetta already had been.

I launched Toast 10.0.4 and within it launched Tivo Transfer. It asked for my MAK key. I entered it and closed the window and... nothing.

I uninstalled and reinstalled it again. Powecycled my computer, my router, and tivo. Still nothing.

I checked the network connection and Tivo machine. All were working and online. Still nothing.

I contacted Tivo, talked with them for two hours trouble shooting everything imaginable on their end and mine: Tivo account settings, DVR settings, network configs, possible firewalls, etc. I even went so far as to have my Tivo MAK (Media Access Key) number reset. I waited two hours and tried Tivo Transfer again. Nothing.

I then contacted Roxio tech support who walked me through the same steps as Tivo had which were the same steps that I had taken before calling either of them. They then told me to delete all sorts of plist preferences, which I had done before, which I did again, and again that did not help. They even asked me to create a new user on my computer and run Toast 10 from that new account which, needless to say, did not work.

Everything on my end was working. I could see the Tivo via an IP address in my browser, my system software was up to date, the version of toast was up to date and all of my Tivo settings, both on the machine and on my Tivo account, were current and configured properly.

And Tivo Transfer still did not work...

Summary:

While Roxio says, as of this date, that Tivo Transfer works with Snow Leopard 10.6.2, they are wrong. _Tivo Transfer bundled with Toast 10.0.4, as of this date, DOES NOT WORK with Mac OS 10.6.2_

Here's what currently does work:

http://code.google.com/p/itivo/

or

Decipher's post above explaining how to use the IP address, your Tivo MAK number and a web browser to transfer the movies to your desktop and then to Toast 10 for conversion.

I am as upset as anyone about this, especially since this program was a determining factor in purchasing Toast 10. With any luck, Roxio will address this issue soon.

Now I have to figure out how to uninstall Rosetta from my computer. If you have any thoughts on that, let me know.

Thanks and GOD speed.