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Image Capture is slow, and doesn't transfer .MOV files from Camera

Image Capture in 10.6 is considerably slower than Leopard. I have a Kodak Z812 IS and Image Capture under Snow Leopard takes a much longer time to read the contents of the camera compared to the version in Leopard. Also, it won't transfer movie files captured on the camera. When you transfer photos, the progress "pie chart" shows the progression of the photos transferring and when done, a check mark appears on each photo (a nice new feature). However, when you try and transfer a movie file from the camera (standard QuickTime .mov file), nothing happens. Says importing, but no progress. Sits there and does nothing.

I rebooted to Leopard (which really does have a much slower boot time than Snow Leopard). Image Capture under Leopard was much faster reading the camera contents and transfers both photos and video with no problems.

Anyone else able to duplicate the movie transfer failure?

(Also, after installing Snow Leopard, I had to repair permissions because Image Capture would not transfer any photos off the camera to a folder on the Desktop. Which I found odd because the permissions hadn't changed since Leopard. But it fixed that problem and photos transfer fine.)

iMac (Early 2008) Intel 24" 2.8 GHz, PowerBook G4 15" Titanium 867 MHz, Mac OS X (10.6), iMac G5 (iSight) 20" 2.1 GHz, Power Mac LC 575, PowerBook 540c, Duo 230, 2300c

Posted on Sep 6, 2009 9:44 PM

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Sep 27, 2009 10:08 AM in response to Peter Hillman

having a similar problem. I also have Kodak Easyshare z812, usually transfer straight to iPhoto. pictures work fine, but would not recognize the .MOV files. suspected at first I needed to update Kodak, and tried their newest software, but that wouldn't work either. then plugged camera into iMac, which is still Leopard, not Snow Leopard. transferred the movies into iPhoto just fine. When I read you were using Image Capture, I opened it up to check, but then noticed that Services does not seem to work at all anymore. Opened preferences, and the ones I want checked were checked. quit Image Capture, then looked at Services, and the Image Capture is now available- but no other services. (I use NeatReceipts, Soho Organizer/Notes, and a few other things). I am not happy that my camera won't work as it should, and I am just glad I still have a computer with Leopard on it.
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Sep 27, 2009 10:58 AM in response to Peter Hillman

My camera a Fuji E900 produces .avi files and that works OK with image capture, it will also loads them into iPhoto but not play them within iPhoto ( I cannot remember if it did in Leopard). Image capture and iPhoto also work with the standard jpeg files. This is just to say something works!
As a workaround, you may well be doing this, can you drag and drop the movies from then camera when it mounts on the desktop, not has clean as Image Capture but may well get you working for now.
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Sep 27, 2009 4:24 PM in response to Peter Hillman

No answer to your question, sorry, but experiencing something similar. Image capture will show and transfer image files, but movies on the camera don't show up at all. My OS is quite out-dated, so I'm hoping once I upgrade, it will work... This is a new development, as everything worked normally until we got a new camera a few weeks ago. Now, we have this problem with movie files only...
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Oct 22, 2009 12:56 PM in response to Peter Hillman

Hi

This is the same issue I am having since updating from Leopard to Snow L.
Image Capture is slooooow to import all movies from any of my cams (Sony HD handy cam, Kodak mini digital, Aiptek HD, and even the iPhone). No progress bar shows up for any movie import. It just perpetually says its still importing even well after a movie downloads and is playing and the file was moved, it will go on and on.

Image Capture seems to freeze up so that I cannot switch from one device to another whenever importing, such as iphone to scanner or scanner to one of my other cameras if they are attached.
So I have to force it to quit after I import any movies. But for photos, it works fine. Would really like to have this problem resolved.

JC
Atlanta
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Image Capture is slow, and doesn't transfer .MOV files from Camera

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