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After Snow Leopard upgrade, bluetooth mouse connects but keyboard will not

All of a sudden, my bluetooth keyboard lost connection to my 2gHZ Intel Core 2 Duo Mac Mini. The mighty mouse hasn't had any issues, but the keyboard won't connect. The bluetooth finds the keyboard, but will not pair. Any ideas?

I have already reset the SMC.

Posted on Sep 8, 2009 2:48 PM

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64 replies

Dec 22, 2012 10:41 AM in response to David Belcher

I had similar problem and solved it. My Apple 2007 wireless keyboard was recognized by my iMac 3.06 GHz on OS X 10.6.8 but would not connect issuing message "This device has insufficient ...". But Apple pages stated compatibility. Four successive attempts to Find the keyboard finally resulted in it being listed under Devices in Bluetooth dropdown. By then clicking Open Keyboard Preferences I was able to get an 8-digit pairing code, enter it and success. All this took about 7-8 minutes, but I am typing this reply on that keyboard.

Jan 5, 2013 11:37 AM in response to David Belcher

My wife's new MacBook is having the same problem...every time she powers it up or wakes it she needs to re-pair the keyboard, which usually takes multiple attempts. Is there no way to permanently fix this problem? i don't see the need to go out & spend $70 for a chicklet keyboard when there is likely nothing wrong with this one besides some bluetooth driver laziness on Apple's part.


And yes,we've tried all the plist/pram suggestions with no apparent benefit.

After Snow Leopard upgrade, bluetooth mouse connects but keyboard will not

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