Canon Pixma iX7000 network printing

Question

Level 1

35 points

Canon Pixma iX7000 network printing

Just received the new Canon Pixma iX7000 today and found that Snow Leopard does not find the printer over Ethernet. The Canon IJ Network Tool is able to find the printer over Ethernet and lets you change the IP address of the printer while the Canon IJ Network Tool even lets me print test pages... using the ethernet connection even. The Print & Fax preference pane however refuses to find the printer.

Canons latest driver does work with the printer over a USB connection. Therefore and because I can find the printer over Ethernet using Canons tool, I suspect Snow Leopard being the culprit.

Anyone who can verify this so I can file a bug report, or does anyone have a solution to this issue?

MacBook Pro 17" 2.5ghz, Mac OS X (10.6)

Posted on Sep 9, 2009 9:23 AM

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Answer 1

pengtao

Level 2

280 points

Sep 10, 2009 7:09 PM in response to mad_max_tm

Which version of Canon driver do you have? 10.19 or 10.26? 10.26 should work over network.

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Answer 2

PAHU

Level 6

16,723 points

Sep 10, 2009 7:47 PM in response to mad_max_tm

No need to file a bug report. To add the printer via Ethernet, open the Default browser after selecting to add and wait. It can take up to 20 seconds for the networked Canon's to appear. What you are wanting to see is the iX7000 with is MAC address in brackets and in the Kind column you should see it listed as canonijnetwork.

Pahu

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Answer 3

mad_max_tm Author

Level 1

35 points

Sep 11, 2009 1:37 AM in response to pengtao

I downloaded the latest driver from Canons website: 10.26 and the printer is not being recognized
Tried on multiple machines as well. I installed the printer after I installed Snow Leopard, it wasn't installed before the upgrade.

Can someone confirm they have the printer working over ethernet with Snow Leopard?

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Answer 4

mad_max_tm Author

Level 1

35 points

Sep 11, 2009 6:57 AM in response to PAHU

Even after waiting for 30 minutes the printer does not appear in the Default printer browser.
Furthermore, todays Snow Leopard update brought no change to the issue. The printer is not being found over Ethernet.

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Answer 5

pengtao

Level 2

280 points

Sep 11, 2009 12:09 PM in response to mad_max_tm

I would suggest you to delete all of your Canon driver pieces first. Then, reinstall the 10.26 driver, or wait for Apple's Software Update releasing of the same driver (since Canon has released it for several days, I would expect them to be available via Apple in any moment now).

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Answer 6

mad_max_tm Author

Level 1

35 points

Sep 16, 2009 12:04 AM in response to pengtao

Thats just what I did, on a clean Snow Leopard install (with no Canon drivers installed at all) I downloaded the latest version of the driver and used that right from the start. Didn't work.

Just got confirmation from Canon though that the driver is only working for USB connectivity. They expect to release a new driver with full Snow Leopard networking compatibility in the next weeks at this page:

http://software.canon-europe.com/products/0010760.asp

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Answer 7

PAHU

Level 6

16,723 points

Sep 16, 2009 12:27 AM in response to mad_max_tm

The Canon guys have told you a furphy. The current v10.26 driver functions over a network, it is not just for USB connections. This was the case with the v10.19 drivers included with 10.6, but not the case with the v10.26 driver which was published 7th September and available from here.

http://support-au.canon.com.au/contents/AU/EN/0100205502.html

Sounds like the Canon guys have been reading some of the rubbish that has been posted on the various forums, including this one!

Things you (and Canon support) should be aware of. The v10.19 driver was missing the canonijnetwork bundle, which provides the network protocol.

The v10.26 driver includes the canonijnetwork bundle which advertises the printer over the wireless and wired LAN.

The v10.26 driver does not support Bonjour, but this is not needed. The canonijnetwork bundle does the same job, in that it advertises the printer over the network and provides the transport mechanisms to let the print file traverse the network.

The built-in firewall can block the advertising of the printer over the network.

A Mac running Parallels can also stop the printer from being found on the network. Have a look at this post from Ted Harper

http://discussions.apple.com/thread.jspa?messageID=10115866&#10115866

Pahu

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Answer 8

mad_max_tm Author

Level 1

35 points

Sep 22, 2009 7:17 AM in response to PAHU

Ahh! You where right... about two things even. The driver does work and indeed: Parallels was the culprit.
I turned the two network interfaces (called Parallels Shared Networking Adapter and Parallels Host-Only Networking Adapter) that Parallels created OFF and the printer showed up immediately.
After I added the printer I turned the interfaces back on. I had to manually enter the IP-adresses, so make screenshots of them before you turn them off. Right after the interfaces where back up the printer could not be found anymore via the Print & Fax "add printer" button.

Thank you for isolating this issue, I could not have guessed it was Parallels network interfaces being the blame. Finally the whole office can print in color now.

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