Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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Kingv84 Author

Level 1

11 points

iTunes LP download not completing Err= -19

Just installed iTunes 9 on Mac OS X 10.5.8 and downloaded iTunes LP- Mayhem Take Me Away (Logan De Gaulle Remix) Single by Tyrese for $2, just to see what the whole deal was and it reaches the end of the download and iTunes gives an Error -19, stating,

**"There was a problem downloading “iTunes LP - Mayhem Take Me Away (Logan de Gaulle Remix) / Mayhem Take Me Away (Logan de Gaulle Remix) - Single / Tyrese”. You do not have enough access privileges for this operation.**
**Please check that the connection to the network is active and try again."**

Every other download works fine, just the iTunes LP will not finish completing the download. I even deleted the downloads folder inside the iTunes music folder to start a fresh download of the iTunes LP and I still get the same errror. I also tried downloading it using another iTunes library located on my internal drive inside my music folder and still the same error.

Please help anybody, thanks.

iMac Alum 24 Inch, Mac OS X (10.5.8)

Posted on Sep 9, 2009 2:01 PM

166 replies

Dec 11, 2009 7:23 AM in response to Neil Curry

Error 23 here as well with the Christmas Sampler. Also seems very slow to download.

Dec 11, 2009 8:54 AM in response to Ade Fowler

I'm having the same problem too:

Dec 11, 2009 9:27 AM in response to Kingv84

Yep. same here.

There was a problem downloading "iTunes Holiday Sampler..."

iTunes 9.0.2, OS X 10.5.8 on a G5 Power Mac.

Dec 11, 2009 10:22 AM in response to Kingv84

Error -23 for me also. Music is fine, just the LP portion is dodgy.

Dec 11, 2009 10:30 AM in response to Massimo_D

Same again here. LP portion of the Holiday Sampler.

lake54

Level 1

0 points

Dec 11, 2009 11:30 AM in response to Oliver Chaddock

Just to add into this as well, I am also having issues with the LP.

Get error -23, even though I'm connected via two methods (wireless/wired). I've tried one and the other and both together, but no show.

James

beaumoj

Level 1

1 points

Dec 11, 2009 12:22 PM in response to lake54

Same error for me (-23). This Christmas freebie was to have been my first iTunes LP, not a great start.

Dec 11, 2009 1:04 PM in response to Geoff Saulnier

Same for me as well, pretty poor of Apple as this is meant to be a showcase sampler!

Dec 11, 2009 3:55 PM in response to lake54

Same here. Error -23 trying to download the LP portion of the Holiday sampler.

Dec 11, 2009 8:22 PM in response to Kingv84

Same err -19 issue here after dl'ing Star Trek HD/SD. The movie dl'd just fine, but the "extras" file keeps hanging. It does actually download, but will not "decompress" and leaves empty unzipped folders. Apple is aware of the issue and they are attempting to rectify.

Dec 11, 2009 8:24 PM in response to Kingv84

Interesting note - the Holiday Sampler was NOT an issue for me at all. It dl'd just fine.

Dec 11, 2009 9:16 PM in response to Kingv84

same error :s

"There was a problem downloading “iTunes Holiday Sampler - iTunes LP / iTunes Holiday Sampler / Various Artists”. An unknown error occurred (-23).
Please check that the connection to the network is active and try again. "

Dec 12, 2009 7:40 AM in response to thevoiceoverguy

Same here - it just worked.

Regards,
Colin R.

Dec 12, 2009 12:38 PM in response to Colin Robinson

Again the music is great and works fine, however there's a problem with the iTunes LP part and I am getting the same 'Unknown error -23' message Yes I agree with the earlier contributor, it's not a great advert for Apple which is a shame as it was a nice Christmasie idea. Speaking of Apple, do they have any thoughts?

Dec 12, 2009 1:36 PM in response to Keith Fraser

Sorry Keith, for me it just worked - the download had no troubles and I didn't know about the iTunes LP bit and therefore was quite surprised when I played it to see snowflakes drifting down the window 🙂

Apple really only host these Forums - we are mainly users like yourself, with a sprinkling of Hosts (identified by an Apple logo under their name) who help to keep the Forum running.

If you want a direct response from Apple then, as far as I know, you need to use their support system:
http://www.apple.com/support/itunes/

Regards,
Colin R.

iTunes LP download not completing Err= -19