Update 3.1 Turned my iPhone into a Brick

Question

Level 1

36 points

Update 3.1 Turned my iPhone into a Brick

I have the current Mac OS X 10.6 and iTunes 9.0, went to update my iPhone 3G to 3.1 and now my phone is useless. Tried all the tips on tech support with no luck. iPhone stays in recovery mode. I get error codes 2006, 1611, and 26 during different attempts to recover and restore.

Any suggestions?

Mac Pro, Mac OS X (10.6), iPod Touch, 12" PowerBook, iMac, HP Notebook

Posted on Sep 9, 2009 4:47 PM

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Answer 1

jcrain

Level 1

0 points

Sep 9, 2009 4:49 PM in response to ChopperPilot

take it to the apple store and just get them to warranty it you will continue to have problems if you dont i work for at&t and we have seen a lot of that lately

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Answer 2

gumba72

Level 1

0 points

Sep 9, 2009 5:02 PM in response to jcrain

Same situation here my 3G is totally dead cannot restore or do anything to get it back in working condition is that the only way to fix it is taking it back to Apple?

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Answer 3

Sep 9, 2009 5:07 PM in response to gumba72

I'm in the same situation. I've been able to restore back to 3.0, but trying to update to 3.1 gets the iPhone stuck in recovery mode every time.

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Answer 4

gumba72

Level 1

0 points

Sep 9, 2009 5:10 PM in response to ThisIsTheChris

Yeah and it's my wifes iPhone...makes the situation even more urgent! 😉

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Answer 5

ChopperPilot Author

Level 1

36 points

Sep 9, 2009 5:54 PM in response to ChopperPilot

Well guys I got it to finally update. I had to go to my wife's computer (iMac OS X 10.5, iTunes 8) and restore it to original firmware. It took a couple of tries. Then went to my computer and restored from back up. Now 3.1 installed and working fine.

Hope this helps you guys out.

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Answer 6

dmatic

Level 1

0 points

Sep 9, 2009 6:41 PM in response to ChopperPilot

I am having same issues, every time I try to restore iPhone its telling me it cant restore it and my warranty has expired 😟. Is there any way to recover it to original software and then update it?

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Answer 7

Sep 9, 2009 6:53 PM in response to ChopperPilot

Same issue for me. Upgraded to iTunes 9 this afternoon, updated my iPhone software for a 3G, now it's totally useless -- in a loop of iPhone in "restore mode," but updating the software fails.

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Answer 8

Sep 9, 2009 7:05 PM in response to Gary Chapman

Restarting my Snow Leopard OS didn't help.

My 3g iPhone is currently inoperative, a brick.

This is my business phone -- HELP!

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Answer 9

Sep 9, 2009 7:48 PM in response to Gary Chapman

Same with me, but I was able to restore the phone and now I'm restoring from the backup and it looks like it's working - updating the apps at the moment.

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Answer 10

Sep 9, 2009 7:53 PM in response to ChopperPilot

Same here, 3.1 bricked my iPhone. I have tried all of the suggestions, none of them worked, including using my wifes computer to restore. I hate to not have my phone tomorrow for work.

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Answer 11

Sep 9, 2009 8:06 PM in response to ChopperPilot

What does the restore screen look like? I am trying to update to 3.1 but it has been sitting in the same position for a few hours with no success. What should I do? All I see is a progress bar in iTunes 9 and on my phone. Help!

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Answer 12

Sep 9, 2009 9:00 PM in response to ChopperPilot

same here, my iPhone is stuck in restore, and i don't know what to do about it, I'm pulling my hair off.

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Answer 13

MomsL8

Level 1

0 points

Sep 9, 2009 9:12 PM in response to ChopperPilot

I, too, have the same problem! When I downloaded the new software, it said verifying update with Apple, and never made any progress. I tried it a couple of times, and then I got the iTunes connect screen, but when I try and restore - nothing. It's a brick!

This is nonsense! I need a working phone tomorrow. I guess I should have come here first!

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Answer 14

Sep 9, 2009 9:14 PM in response to ChopperPilot

Yep, I tried to upgrade to 3.1 also and now am the proud owner of an expensive doorstop. Does Apple ever test these upgrades? They must, but it sure makes you wonder when so many people have the same problem with the same software.

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Answer 15

mycroft8

Level 1

0 points

Sep 9, 2009 9:18 PM in response to John Gordon Doty

I have similar issues; any attempt to update my iphone 3g to 3.1 fails, and the result can't restore.

The only thing that works is downgrading back to 3.0.1. That works fine.

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