After iTunes 9 upgrade iPod Classic is corrupt without ability to restore

i have the same problem it let me reformat the harddrive 1 time but it took 2 1/2 hours to reformat it...and it takes like 25 to even boot up...can anyone help me?

I have a similar problem, but with version 8. I installed the update and than it said that i have to restore my 80 gig ipod classic. I didn't have much music on it anyway. So I clicked to restore it. The restore process was normal, all the way up to the point where it finishes the progress bar with apple logo. It was than replaced by another apple logo and my Ipod froze, and neither Itunes nor windows recognized it.Than I went into disk mode, but than couldn't reset it. After it miraculously did reset by itself it all appeared to go back to normal but.. I now couldn't write any songs there, they instantly got "corrupted" as well. Than I tried to restore it again - with same result. Finally I came up with temporary solution - I checked the ipod volume in windows for errors. But after a few weeks of using it it came back to its previous glitchy state. I also tried formatting it, but windows does not allow me to do so, same for defragmentation. Does anyone know how to fix this? I would really appreciate any advice, since my guarantee has expired year ago, and I don't really want to buy another mp3 player.

I hope this helps some one, I have tried almost every thing listed in these forums, after upgrading 80 gig to itunes 9. I found Its not so much itunes nine but the software upgrade for the ipod that is the problem. I do not listen to music as much as audio books so when I had a problem with scrolling through a couple of 45 minute mp3 files I thought it it was a ipod problem. so I up graded newest to ipod software with out up grading to 9 [I was on vaction]. when I tried to add more books a week or so later I found out that I had all the same issues as every one else in these forums. My home computer with windows xp would not see 80 gig ipod classic after this upgrade. Thinking I might need to also install itunes 9 I did so, but it did not work. I tied some of the little tricks one picks up but no luck . so I did a google and read the things others tried in these forums. after hours of trial runs I finally got my ipod almost working every time with computer and itunes.
First go back to itunes 8 on your computer there are links for this. After 8 is installed, CONNECT your ipod classic to computer.do not worry if computer does not recognizes ipod. Open and shut the lock switch on top of your ipod then press the menu and center buttons and hold them down till ipod reboots. It took me several tries of doing this but finally the computer and itunes saw my ipod properly I then had itunes 8 restore ipod to original software, warning this will wipe out all music files but makes the ipod more stable. It took me several times to get the restore to load so its not a slam dunk keep on trying. if you get lucky and get full install you can then reload music or mp3 files. I have also found that some times when reconnecting ipo depending on how long the ipod has been sleeping you may have to reboot ipod again while it is connected to computer to get itunes and computer to see it properly. I still get a weird pop up when ipod is connected such as this device can be connected to faster usb slot I have tried them all so just ignore it. This is not pefect but may help some of you get your ipods working again. Remember the key for me was to have the ipod connected or docked to computer while doing reboot or putting in disk mode hope this helps some one

I agree this is a apple problem. I have had no problem playing anything that was loaded on my ipod after upgrade to 9 or after going back, If files are loaded on hard drive by itunes they play, it's trying to load them that is the problem, how can a bad hard drive not load but play existing files at the same time. apple needs to get there act together and fix this

Mark

Itunes 9 does not see my iPod 120 GB

i have a ipod classic 80gb it said it restored it started back up and the ipod now said its connected but it wont show up on itunes...any help?

Hello all, I was putting off updating to 9 for the longest time due to sheer laziness. Boy do I regret that tonight I updated after finding all these problems.

However, mine is a bit different (forgive me if it is in this posting already, but I'm not going to go through 10 pages...).

My iPod is fine. I just needed to synch 2 new songs tonight after I upgraded. But iTunes will NOT synch for me! I tried a few things suggested here, restarting this and that, it won't work.

I get an error message (-69) that says it cannot synch.
While hooking up the iPod it begins to synch, but it's display is a song I already have on there, and it shows "synching 10" or "4" songs randomly.

I'm afraid to restore my iPod because I'm afraid to lose my music.

Does anyone else have this problem?

Hi Everyone,
I'm new here, but I just though I'd let you know that I sent this to Apple this evening:

Dear Sirs
I purchased an IPOD CLASSIC (80gb) two years ago and it has worked very well over it's lifetime, however, it seems like so many other Ipod users, my Ipod () has become corrupted after downloading the iTunes software update 9.0.1.8. I feel like so many other users that it is your responsibility to provide software which does not corrupt or damage the iPod as a replacement is costly. The symptoms of corruption include:

-whirring noise inside the IPod (sometimes followed by a screech)
-skipping tracks
-loss of artwork when viewing Albums selection
-freezing
-not recognising iPod when connected to USB port in computer
-syncing and then freezing on 'Ok to Disconnect'

Could you please take some time to examine this problem and offer advice on how to solve it, since this has happened with many other users and it is important to rectify the situation as soon as possible as a replacement, (as I have said before) is costly, and since my Ipod is out of warranty I cannot apply for a replacement under guarantee.
Moreover it is not possible for everyone to take time out to ask advice from a Technician at your stores so if you could provide some solution to the problem the iTunes 9 software has caused, I am sure, like so many other users, would be extremely grateful.


P.S Please publish the solution internationally as this is a multinational occurrence

So hopefully this should help although I can't promise

Wow. It's somewhat reassuring to know that I'm not the only one. Here's my issue:


iPod is saying there is "no music" on the iPod. Yet, when you view the settings and files it shows there to be 70GB worth of data - that is how much music I have. iTunes is also not recognizing iPod either. I also get an error stating:

"iTunes cannot read the contents of __ iPod. Go to the summary tab in iPod preferences and click RESTORE to restore this iPod to it's factory settings". It's also not reading anything from the Music database.

This is the 3rd time I've had this error in the past two months. It happened in August - I noticed it had happened as I disconnected my iPod from my computer. The first time was when I tried to eject from iTunes. It said the files were currently in use by another program (I had nothing running, what program?), so I "safely removed" as I would a USB device. The 2nd time happened similarly, though not before iTunes locked up totally and would not let me eject from there. The first time I had this problem, I also removed each file/folder manually from iPod control, to hard drive, and restored iPod, and put them back on iPod. However, on the 2nd time I was not so fortunate as it gives me an error when I attempt to copy stating either the "parameter is incorrect", or "cyclic redundancy error". Some of these files that are giving me this error at some point during the process have been accessible and working fine, and other times they are not, as I successfully copied five folders worth of data without error, then after I started getting errors with the next folders, attempted to copy one of the same folders into a different directory, which THEN gave me an error. I'm not sure what's going on here, but this is proving to be quite the pain and never experienced these problems with my 60GB iPod, which I did not take nearly as good of care as I have this one - and is still working with all of my original music on it.

Note that I posted this a few weeks ago and received no answer. I managed to restore about 5000 songs back onto my iPod. Then today, my iPod was playing and the song started skipping, then just stopped playing alltogether. Then iTunes locked up. So I terminated the program. Then I tried to open iTunes again. iTunes WOULD NOT open for a while, then I finally got it to open. Then it wouldn't read my iPod AT ALL. So in order to do so, I safely removed from my system, and well, ended up back where I was to begin with. FML indeed. I've been reading about iTunes 9 having a TON of errors, so I've uninstalled it. Now I've tried to downgrade to iTunes 8.2.1 but it won't run because when I install it, it says it's missing files! This is the 3rd Time! Apple, get with it!

Bump.

Okay, managed to pull all the music off the iPod's hard drive. Good. Though now another problem - when I attempt to restore, it goes thru the process, and yes it does take a while. It asks me if I want to restore, and it lags about the middle of the status meter, but it makes it thru the process and the dialog box appears saying my iPod is restored. Then, when I leave it connected and hope that it's restored, when the iPod is supposedly back to it's factory settings, I get the message again saying the iPod is corrupted and needs to be restored. It keeps doing this. I can tell it's not being restored because there is still information on the hard drive. All the music is still there and wasn't restored.

I don't know if this will be of any help but I've finally solved my problem with my iPod Classic 160 GB (not the current generation, the previous one).

After installing iTunes 9.0 (and then 9.01) I had the same problem as many others, iTunes didn't see my iPod. Connecting the iPod to the usb cable would actually load the iPod on to my desktop and launch iTunes but the iPod never showed up in iTunes.

I tried a variety of fixes mentioned here and spoke to other Mac folks but nothing worked. I was contemplating buying a new iPod when I realized this one was still under it's Apple Care extended warranty so today I took it to the genius bar and was astonished when the genius had no trouble with it at all.

He said it was possible that the problem was that when iTunes 9 was installing itself through software update it somehow corrupted a file it needed to access the iPod classic. He acknowledged without any prodding on my part that a number of people had reported problems like mine after upgrading to iTunes 9 but gave me a couple of possible fixes to try.

I was skeptical but figured I'd try them. The first was to log in to another user account on my Mac and see if the iTunes on that account would recognize the iPod. It didn't, which was something of a relief because it meant the problem was not in my iTunes user folder (I dreaded the prospect of having to trash that folder and lose my hundreds of playlists).

The next step he suggested was to trash the iTunes app from my app folder and then download the program again and reinstall it from the downloaded "dmg" file.

I downloaded the file from the Apple website, trashed the old folder, logged out and then restarted my Mac, and then installed iTunes 9.01 from the DMG.

Once it was installed I launched iTunes and then plugged in my iPod and it worked! It recognized my iPod and started synching it quite quickly.

I offer this information in the hope that it might save someone else who's having the same problem from the frustration of this situation. I realize this won't work for everyone here, but hopefully it will help some people.

Thanks Hollie Finch for mailing Apple on behalf of all of us.
Has any 1 heard back from Apple on this yet? Are they trying to fix this at all?

Also many thanks to all the users who posted their experiences on getting this issue resolved.

In my case:
- I have a 2 year old Ipod 80GB. The issue began when I downloaded ITunes 9 (Not knowing what the whole world is going thru 🙂 )
ITunes threw up a message saying my Ipod is bad and I need to "Restore" inorder to use it again. I dint think I had a choice and clicked on Restore.

- Like for many users here, the restore seemed to be working pretty good... atleast until I saw the Progress bar with the Apple icon.
- I kept my Ipod connected to ITunes while all this was happening, so, I next saw the "Do Not Disconnect" screen on my Ipod.. I thought this was OK too...
- But, 5 minutes later, I still saw the "Do not Disconnect" giving me a clue abt the hung Ipod.
- I thought this was just a 1 off problem and tried "re-Resetting" my ipod.. (Yeaa.. when the Ipod seemed to get back under control and I connected it back to my comp, it said I need to restore my ipod to be able to use it.. )

- Re-resetting dint work either - n thats when I googled..

- I have been reading posts in this thread for any Successful restore but cant find 1 yet..
- Have also tried installing Itunes 8.0.2 on my Win XP machine, but it fails to open Itunes after the install citing a "Libray file cannot be opened because it has been created by a later version of ITunes"
- I then tried connecting my Ipod to a Windows machine that already runs a Ver 8 Itunes and the same thing happened - "Do not Disconnect" after a restore and it gets hung there..
- The next time I try, I want to try persisting with the "Restore" using ITunes 8...

Users please post here if they figured out any other ways to fix this BIG bug..!

Regards,
Ravi Kishore

my experience:

2yr old 160gb classic, laptop with windows vista.
after upgrade to itunes 9.0.1 it would not be recognized anymore, when plugging it in it would say 'an ipod was connected, but not recognized. try to unplug it a replug it again'. ipod itself was unaffected, played music fine, it just would not sync.
strange thing was this: if i stopped every service related to ipod-apple and did not start itunes, the ipod was recognized by windows, and if I put it into disk mode I could browse everything on it. however, if at this point I started itunes, the ipod would be immediately disconnected.

I downgraded to ituns 8 following a guide linked in this thread. (first exported the library in itunes 9, uninstalled everything, installed itunes 8, reimported the library).
It managed to keep ratings, play counts, last played info. It lost skip count, last skipped info (even if the info is in the exported xml file for the library). this is a shame, since I have playlists that were based on that info, but I guess I can live with it.

davide

Thought I'd put my story in too.

A month ago I was running iTunes 8 on my PC. My hard drive crashed. When Dell sent me a new one I transferred all of my music and videos to my new harddrive. The current iTunes version when I got the new harddrive was 9. When I sync my iPod classic 80gig video it would freeze at random points during the transfer. For a while I thought it was a problem with my new hard drive. After reading this forum I now know it was the upgrade to 9. The ONLY thing that helped a little was when I disabled the transfer of movies. I was able to get all of my music on but now it won't even sync again.

I really hope Apple does something to compensate all of the ipods their program has destroyed.

Apple released iTunes 9.0.2 Did anyone try that out yet?

Since I fixed the problem, I am hesitating to install the newest version. In the change notes there's "improvements for accessibility", whatever that may mean...

no luck on my computer hendrake. I just updated my itunes but it had the same problem, not recognized in itunes. I'm also getting a problem where if i click on the ipod in windows explorer (xp) it freezes windows explorer. anyone else getting this?