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Level 4

1,448 points

Snow Leopard, Mail and Recovered message

I just installed Snow Leopard and every time I open Mail, it "Recovers" some message 2 or 3 times, I never had this problems before, it began the next hour after installed SL.
Any idea please,
Thank you

iMac 2 4 GHz, iPod 80GB, Mac OS X (10.6)

Posted on Sep 10, 2009 2:19 PM

Best reply

Ernie Stamper

Level 8

37,591 points

Posted on Sep 10, 2009 3:23 PM

If meaning the problem mentioned in the topic below, please use the Finder to open Home/Library/Mail and locate the file named MessageUidsAlreadyDownloaded3. Use Get Info to see when this file was last updated -- should be after the last time new messages were downloaded?

Quitting Mail and removing this file, and then relaunching Mail will result in a freshening of the file, if it has become corrupted, but will once more download everything still on the server. But hopefully for the last time. This has solved this problem for others, as has been reported in an earlier topic at:

http://discussions.apple.com/message.jspa?messageID=10073157#10073157

The discussion goes into other dimensions of the problem for some people checking mail from more than one computer or device, and some providers might be more prone to have this reoccur.

You should also update to the newly released 10.6.1, but I cannot confirm it deals with this issue.

Ernie

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97 replies

Sep 15, 2009 4:05 AM in response to RichardB.

Richard,

Does this start out as a drag of the message? If so, try selecting the message, click on Message in the menubar, choose Move To and target the desired folder. Do this now with any message, but only proceed far enough to see if the Move Again is set to what you would most recently have done?

In the Finder, have you opened Home/Library/Mail/Mailboxes to see if there is a Recovered Messages.mbox (or .imapmbox) folder is there?

Ernie

Sep 15, 2009 4:20 AM in response to Ernie Stamper

Hi Ernie,

Thanks for this. Will give this a go when at home tonight and report back.

Thanks for your help.

Cheers, Richard

PanchoLopez Author

Level 4

1,448 points

Sep 15, 2009 7:27 AM in response to PanchoLopez

I upgraded to 10.6.1 and everything seems to be OK.
Thank you

Sep 15, 2009 7:58 PM in response to PanchoLopez

I'm still having this issue, and it keeps getting worse. At the moment, I have 700+ of the same message in my Recovered Messages folder. I tried removing the file mentioned in this post a few times (with Mail.app closed of course), but the issue still persists. I am running 10.6.1.

Any further information about this annoying issue?

tweeks

Level 1

5 points

Sep 15, 2009 9:23 PM in response to LucasTizma199

I'm having the same problem and as far as I can tell there's nothing I can do about it. I've looked all over gmail as well and can't find any trace of the message that keeps getting put into this recovered folder.

Sep 15, 2009 10:12 PM in response to PanchoLopez

If you're experiencing the "Recovered Messages" issue it may be related to offline processes that are failing when you open iMail. For me the fix was to open a terminal window and delete all the files in the following folder: ~/Library/Mail/IMAP-email@domain.com/.OfflineCache

Hope that helps.

Sep 16, 2009 6:32 AM in response to Miguel Lira

{quote:title=Miguel Lira wrote:}

If you're experiencing the "Recovered Messages" issue it may be related to offline processes that are failing when you open iMail. For me the fix was to open a terminal window and delete all the files in the following folder: ~/Library/Mail/IMAP-email@domain.com/.OfflineCache

Hope that helps.{quote}

I had the same problem with a 34 MB message that kept endlessly recovering (bogging down the whole Maill.app in the process).

This worked perfectly for me, thanks!

PanchoLopez Author

Level 4

1,448 points

Sep 16, 2009 8:47 AM in response to LucasTizma199

This could help,
Go to:
- Mail Preferences,
- Accounts, make sure (write down) you have the data for the account(s) giving troubles,
- Delete that account(s)
- Create that account you just deleted, using the previous written data
- Restart your computer
Sometimes when I had mail problems this procedure solved my problems, hopefully it will do it for you.
Greetings

PanchoLopez Author

Level 4

1,448 points

Sep 16, 2009 8:49 AM in response to tweeks

This is a copy for a post I just sent one user.

Go to:
Mail Preferences,
Accounts, make sure (write down) you have the data for the account(s) giving troubles,
Delete that account(s)
Create that account you just deleted, using the previous written data
Restart your computer
Sometimes when I had mail problems this procedure solved my problems, hopefully it will do it for you.
Greetings

Sep 16, 2009 10:40 AM in response to Miguel Lira

Thank you for this suggestion. This fixed my issue. It was getting REALLY bad, with the same 2 MB message replicating itself in the "Recovered Messages" folder every 2-3 seconds... I easily would accumulate 1000+ messages in that folder over the course of a day or so.

Removing those offline cache files corrected the issue.

gbool

Level 1

0 points

Sep 18, 2009 7:06 AM in response to johnpeace

Hi John

I'm having the same problem having accidently attached a 90MB file to a mail which I cancelled once spotted.
Is your suggestion to put this in as a 'new command' in termiinal? Please excuse my ignorance but I've never used Terminal.

thank you for your time.
Graham

gbool

Level 1

0 points

Sep 18, 2009 8:09 AM in response to gbool

Hi John
Since writing - the duplicated files in 'Recovered files' have finished doing their thing and I am now back on normal service - thank goodness.
So it's obviously a process that will right itself even after 3.5 days!!!!!!
Graham

Sep 21, 2009 6:01 AM in response to Miguel Lira

Thankyou so much Miguel Lira, this has solved my problem. this is a nasty bug. used up a large portion of my download quota. hope apple fix this soon.

Sep 22, 2009 8:31 AM in response to Miguel Lira

Awesome. This really solved a huge headache for me. Thanks Miguel.

Sep 23, 2009 11:55 AM in response to brain_fission

This did fix the problem, but now it is recurring with a different email. So I am on round 3 of deleting the OfflineCache files. The is rogue email had a large attachment, but the new ones do not have any attachments. I am running Mac OS 10.6.1 and using an IMAP server from GoDaddy. I hope Apple is listening and working on this issue.

Snow Leopard, Mail and Recovered message