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Can't dial out or receive calls intermittently with 3GS and 3.1

I tried to call my wife this morning and the call said dialing for like 30 seconds and then nothing happened. I tried to call my phone from my land line and it went straight to voicemail. I have a great 3G signal with all bars in a location the phone normally works. I reset the phone and it started working fine.

It did the same thing again tonight at my house when I tried to call my phone with my wife's phone. I never had this issue until I upgraded the FW. The phone looks like it is working fine, but the cell phone functionality is not responding.

PC, Windows Vista, 3GS with 3.1

Posted on Sep 13, 2009 7:04 PM

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253 replies

Oct 13, 2009 10:43 AM in response to backspinnn

after the 3.1.2 update all is well with my iphone 3.gs -- (knocking on wood very loudly).

Thank you Apple!

I have to say -- this is much better than the response of my Verizon FIOS tech support -- which on my complaint that my motorola DVR stops responding about twice a day said: "we are aware of this bug. Make sure you don't ever use the channel up/down button ⚠ and reboot whenever it stops responding."

So yes, Apple could have publicly acknowledged the problem -- but AFAIK fixing it relatively quickly works for me.

And to the discussions moderator -- STILL no iPhone OS 3.1 option in the OS dropdown when posting a new message!

Oct 15, 2009 12:58 PM in response to backspinnn

wooooohh woooohhh woooohhhh

ive had thins problem, UK-side, and today ive had a warrenty replacement, brought it home, did a restore from backup and the same problem occurs!!!!! :o( i wipes the iphone (on the off chance it was something wrong with my backup settings??) and STILL THE SAME problem!!!

seiriously! this is becoming a joke! ive got a nice new iphone 3GS but intermittently cant make or recieve calls, txts etc..... someone, ANYONE, with advice please do so! :o$

Oct 17, 2009 1:17 AM in response to MongoLoyd

3.2???

do you mean 3.1.2?? or actual 3.2???

im not of the FIRM belif this is definitely a OS issue, there is a way of downgrading to version 3.0 (where none of these issues seemed to happen) but its both a little bit complicated and difficult (just google iphone downgrade 3.1 to 3.0)

ive HAD a nice new iphone from the O2 store and done my own reset, the problems just keep on going, with version 3.1.2...... because i need my phone for work and cant really afford to miss calls im now using a crappy little LG thing, well when i say crappy, at least it works unfortunately unlike my lovely iphone sitting in its BOX!

APPLE - PLEASE PLEASE PLEASE realise there is some random MAJOR flaw with versions 3.1, 3.1.2 where some people CAN NOT MAKE OR RECIEVE CALLS, TEXTS ARE DELAYED by hours! and it still shows 5 bars of signal.

The major issue here is that the whole problem is totally intermittent some times it works, sometime it doesnt! but also when its NOT working you DONT KNOW ABOUT IT! also its not happening to everyone, which worries me that Apple arent taking this seriously enough and we could be waiting weeks or even months for an update! :o$

Oct 17, 2009 6:36 PM in response to backspinnn

My wife (3G) and I (3GS) have recently upgraded to 3.1.2 and have been having problems making calls. Sometimes I can't call out and sometimes I can hear the other person and they can't hear me. Seems to be intermittent. Sometimes moving around helps but we both have anywhere from 3-5 bars when the problem strikes so it doesn't appear to be location-based. Hopefully Apple releases a further update SOON!

Oct 20, 2009 10:01 AM in response to MacMikeD

MacMikeD wrote:
My wife (3G) and I (3GS) have recently upgraded to 3.1.2 and have been having problems making calls. *Sometimes I can't call out and sometimes I can hear the other person and they can't hear me. Seems to be intermittent. Sometimes moving around helps* but we both have anywhere from 3-5 bars when the problem strikes so it doesn't appear to be location-based. Hopefully Apple releases a further update SOON!


I'm (still) having the exact same problems with 3.1.2.

Oct 21, 2009 1:04 AM in response to Luke H.

Luke....

after much trouble, it seems that the problem lies with the 3G service, i was advised to turn it off, which i have (after a restore and selecting it as a new phone) and it seems to be working ok now, so im unfortunately gonna have to leave the 3G feature off until they release another version....

hope this works for you & others too!

heres a reply i had in a different thread....

"Hi Jimmy!

yes, we have disabled the 3G network.That's the only time anything comes through. Just for chits and giggles I turned 3G back on this morning for about 15 minutes. during those 15 minutes, I missed 12 calls, straight to vm. However, no chime UNTIL, I disabled 3g again.. and it took 2 hrs for it to chime, AFTER being back on EDGE."

Oct 21, 2009 4:23 PM in response to Jimmyboriquo

hi people
i've just experienced the "coma mode" i cannot recieve or make calls :-s and messaging now for me seems to be a problem 😟 just recently updated software 3.1.2 restored it on 3 occassions but no it refuses to connect or send even apps tore over 3g connection lost hope there s a fix out soon help apple 😟

Can't dial out or receive calls intermittently with 3GS and 3.1

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