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iPhone 3G not showing in iTunes ~ Windows 7 x64

I have a continuing problem when trying to get my iPhone to connect to one of my Windows 7 PCs. I have a Acer 6920G with Win7 x64 which works fine, but my desktop, which has the same version of windows and, more importantly, my iTunes library has issues. I have followed the suggestions of reinstalling drivers, iTunes and powering the iPhone off, but to no avail. The computer sees the iPhone and I can access it through explorer but iTunes does not list it. I have iTunes 9 and OS 3.1, with a hope that this would be the solution, but no better. I have tried restarting services too. Any ideas?

PC, iPhone OS 3.0.1, Win 7 x64, iPhone )S3.1, iTunes 9

Posted on Sep 14, 2009 12:17 AM

18 replies

fury88

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Feb 2, 2010 10:40 AM in response to fury88

Solved my problem. This should be written up and stickied.

It's definitely due to Windows 7 connecting the iPhone with the MTS Driver or whatever it was. It didn't recognize the Apple USB Driver. The problem for me was I upgraded from Vista 32 to Windows 7 x64. I should have uninstalled iTunes completely and removed the Apple Drivers because everytime I installed iTunes it would find the 32 bit drivers and not installed the 64 even though they couldn't get used. I took winRAR as suggested by someone and extracted the Apple USB Drivers cab from the main iTunes installation and installed that separately. That solved my problem.

Feb 2, 2010 2:10 PM in response to fury88

i keep getting an error message saying make sure this file works with 64 bit system when i try and use the usbaapl64 file what am i doing wrong ?? i installed the 32 bit version of itunes first not knowing there was a 64 bit version, but uninstalled and powered off and on then reinstalled the 64 bit version.

please help.......... i can almost seea light at the end of the tunnel getting my iphone to sync ..

rmoss69

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Feb 15, 2010 4:34 PM in response to srbiscock

I am having this same issue with Vista 32 SP2. This issue here is that as soon as I installed iTunes 9.0.3, iTunes would no longer recognize my iphone because Windows would no longer apply the Apple iPhone USB Driver.

When I go into Devices the Apple USB drive is no longer there when my iphone is plugged in. Just to make sure I uninstalled 9.0.3 and installed a older version and the Apple USB driver came back when I plugged in the iphone. I then upgraded to 9.0.3 again and the usb driver disappeared and would not come back.

To me this is related to iTunes 9.0.3, not Vista.

Any help here?

iPhone 3G not showing in iTunes ~ Windows 7 x64