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Hard drive beachball problem for the 17"

Ok, so I know that there is already a few posts about this issue, (including the very large 96 page one) but I wanted to start a post for those of us with a 17" MBP that are having the same issues.

I was on the phone to a senior technician at Apple (Australia) today for about 2 hours trying to sort out this problem. Firstly he was a bit hazy about the issue to begin with assuming it was a RAM paging issue. Seriously, this thing has 4gb of ram, I think you would have to running so much stuff at once for it to legitimately run out of ram. I'm a web developer/designer so I can push the machine reasonable hard sometimes but I get the beachballs even when I only have safari and mail open. This is the fastest (stock) laptop Apple have ever produced, surely it can handle a bit of stick.

So I suggested it could be the hard drive/firmware etc and mentioned about the large amount of people on here with the exact same issue. After looking into some internal documentation he noted that there was indeed similar problems happening around the place but he seemed convinced that this only applied to 13" and 15" models and that the 17" never got the 1.7 firmware update.

After looking at the firmware page: http://support.apple.com/kb/HT1237 it seems maybe he's right. I can't see my boot ROM version there anywhere (MBP52.008E.B05) The mid 2009 model 17" isn't on that list.

Whilst my friend at Apple is reasonably sure that my issue is software related and wants me to watch the console when Im having the freezing, I'm positive that I'm having the exact same problem as the 13 and 15s.

Can other people with 17" MBP that are having the same issue please post here so that we can begin to build a case for Apple to acknowledge the problem for our model too? Please add whether you have installed a 3rd party hdd or whether you are having the problem despite only having the stock hdd like me.

Thanks guys.

17" Macbook Pro 2.8ghz 4gb ram, Mac OS X (10.6.1)

Posted on Sep 16, 2009 5:53 AM

Reply
51 replies

Oct 14, 2009 10:20 PM in response to Dale Weisshaar

For all of you Beach Ballers, I downloaded the Performance Update and restarted my computer 3 hours ago and haven't had one beach ball, hesitation or stall! My uMBP 17 is running so smooth it feels like a completely different computer! I really, really, really hope this is the answer but I'm going to give it 24 hours before I get on my hands and knees to Apple!

Oct 20, 2009 8:30 AM in response to blackmondo

I'm also having the beach ball problems, on a Macbook. I've already upgraded my memory to 4G,
so I'm interested in the solution posted here.
But I don't have a folder called /usr/local/bin and Finder won't let me created it, neither will Terminal and chmod. How do I get around this?
Or is there someplace else I can put this program so it will run on startup?

Nov 2, 2009 4:41 PM in response to Dale Weisshaar

I was about to pull the trigger on a refurbished 17" 2.8 Ghz MBR (mid-2009 model) but the discussion of all of these problems is causing me to pause until Apple comes up with a fix. A 2004 G5 PPC is my primary computer... old but runs well with upgraded drives, RAM and four external HD backups, three for my primary photo library.

The MBP is intended for tethered shooting on location with a high-end digital SLR. I don't need or want computer problems during a shoot. I would be running Photoshop and Lightroom and working on large photo files. The machine I'm considering has the 500 Gb 5400 rpm HD. I would upgrade to a 7200 rpm 3rd party drive but that seems to open up even more problems. I'm in a quandary about what to do... I'm really disappointed at this point. My experience with Apple started with the Apple II+ but I'm no computer geek... I just want it to run reliably like all my other machines have done.

Hard drive beachball problem for the 17"

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