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Roy Levien Author

Level 1

27 points

Open and Save Dialogs Slow to Open and Populate

In all of my apps, the Open and Save dialogs have become very slow to open and populate since installing Snow Leopard, when the machine is connected to a Windows server. Disconnecting from the server solves the problem; reconnecting causes it to reappear.

This only happens on some of my machines, and not others

Any thoughts on what this could be. The delay is significant (about 10 seconds in all).

iMac 24" 3.06GHz 4GB 1TB ● MacBook Pro 15" 2.33GHz 3GB 160MB ● iPhone 3G |, Mac OS X (10.6)

Posted on Sep 16, 2009 3:01 PM

93 replies

Jan 11, 2010 9:35 PM in response to Allan Eckert

I reported the bug using https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa/wa/signIn which requires an Apple id and today was asked to provide further information by doing sudo spindump on the command line while it is happening. I will leave my machine on overnight and provide the requested input. I suggest the more people who report the bug the better.

acidic68

Level 1

5 points

Jan 12, 2010 1:42 AM in response to jpfour23

No, I don't use Drobo. I don't use any external hard disks. The only things different compared to my home machines which have no problem is the fact that the machine is part of the Windows AD and that I have Parallels installed and running.
Also, it's something that appeared recently, so it can't be connected to a faulty machine someone mentioned.

AvDe

Level 1

11 points

Jan 12, 2010 6:41 AM in response to acidic68

For all the Drobo users with this problem I might have a solution. I have upgraded the Drobo Dashboard to v1.6.7 (from 1.6.1) two days ago. For now, after 2 days of uptime, it seems like the problem is gone. I hope it will stay this way.

Just visit http://www.drobo.com/support/updates.php and download the latest version. Hope it helps, please report!

Roy Levien Author

Level 1

27 points

Jan 15, 2010 10:45 AM in response to gadget_aussie_man

Reported as bug 7546478.

Jan 15, 2010 3:51 PM in response to Roy Levien

Try relaunching the Finder through Force Quit, see if that fixes the problem.

Roy Levien Author

Level 1

27 points

Jan 15, 2010 3:57 PM in response to ray sharpe

Finder relaunch has no effect. Neither alone, nor in combination with other changes. Reebooting and booting in safe mode does not fix the problem either.

Jan 18, 2010 3:32 PM in response to AvDe

Thanks AvDe, I installed the Drobo Dashboard update and that seems to have fixed my problems. My MacPro has been up for just under a week where before I had to reboot every day. Open & Save dialogs open without any delay.

Roy Levien Author

Level 1

27 points

Jan 18, 2010 5:08 PM in response to mikeu1000

The drobo thing is a separate issue then. Most of us with the problem being discussed here don't have drobos.

Jan 18, 2010 10:57 PM in response to Roy Levien

›The drobo thing is a separate issue then. …‹
Though it could be similar....

______ k.

Roy Levien Author

Level 1

27 points

Jan 19, 2010 6:56 AM in response to KarlPfeifferHarbachoed

Karl Pfeiffer (.at) wrote:
›The drobo thing is a separate issue then. …‹
Though it could be similar....

Yes — except that none of the evidence presented thus far suggests that it is, and all of it (in particular the the post I was responding to) suggests that its not.

Jan 21, 2010 1:24 PM in response to AWeis

Unchecking the iDisc in the "Show these items in side bar" Finder Preferences appears to have solved this problem for me. Feels good to have my snappy Mac Pro back again.

Roy Levien Author

Level 1

27 points

Jan 21, 2010 1:27 PM in response to marine_microbe

marine_microbe wrote:
Unchecking the iDisc in the "Show these items in side bar" Finder Preferences appears to have solved this problem for me. Feels good to have my snappy Mac Pro back again.

Again: that solves a problem, but not this problem. The people here who have this problem tired all these things, and many others, but non have had an effect.

Jan 21, 2010 6:51 PM in response to Roy Levien

I was having to reboot my Mac Pro (8 core 2008 machine) every day to avoid the slowing down problem described in this thread. I do have a Drobo in my configuration and after the upgrade of the dashboard the problem has completely vanished and my machine is again up for days at a time.

Jan 23, 2010 4:39 PM in response to Roy Levien

Add me to the list of MacPro owners who needs to reboot a couple times a day to free up the spinning beachball of death when trying to open or save.

Jan 23, 2010 5:55 PM in response to Ron LaPedis

Wondering why the OS has to know all contents of all storage to open a dialog. Say if I choose an external drive to look for my file, then I dont need the content of all other drives; in the meantime the OS can scan for the other drive-details.

Is it not so simple?

__ k.

Open and Save Dialogs Slow to Open and Populate