Need Canon Color image runner C2880i driver for snow leopard

Dear Pahu,
I have a problem I haven't seen on this forum. I have connected my MB Pro OS 10.5.8 to my office's Canon iRC2880, and while I can print, the documents always come out with a dark gray box on top of the type. I've tried numerous drivers, same result. Any ideas?
Thanks!

Hello JasperBob,

Not sure that I have seen this output myself. Is there any way you could post an image of what is printing?

Pahu

Here's what it looks like
http://www.facebook.com/photo.php?pid=4425805&id=579744992
That's the only way I figured I could post it 🙂

Thanks for the image Bob. Is the black square meant to be an image or is this where text should appear?

I don't believe the usage of an incorrect driver would be causing this, but I would still ask you to confirm if your iRC2880 is using the internal Canon printer board or the external imagePASS (Fiery) print controller.

That black square just shows up - if you look closely you can see the text in the top left corner, my only text on that document (it says "please?")
How can I confirm if the printer is using the internal board or the external controller? And which is preferable?
As a side note, I can print jpgs and tiffs —gray box free— from the direct print mode from the IP address... weird.
Thanks Pahu!
Bob

Success! I just tried the ol' restart on the applications and the gray box of doom is gone! Thanks Pahu for all your help to the other users - couldn't have diagnosed my problems without reading these posts.
-printing in Jasper

Good to read you got it working Bob. I had no idea what was causing the gray box.

Pahu and others. I've followed this and previous threads and followed the advice to the letter, trying in vain to get my office IR C2880 to work via IPP or Ethernet. At present, I have complete communication with the printer, and can adjust all the settings, and print jobs go through, but never actually print - the error code/result code accompanying every print job is NG #816. I can get the documents to the printer, but nothing comes out. I am able to enter my id for job accounting, able to select trays - able to do everything short of have paper spit out on the other side.

Any clue as to what my problem is? I work in an academic environment where Macs are tolerated, but not supported, so I'm on my own trying to get this thing to print.

(BTW, I'm using the new drivers you suggested we download, using the LPP protocol with no queue specified, etc. - I believe everything that has been previously suggested.)

Thanks in advance for any help anyone can provide.

According to the Reference Guide for iRC3380/2880, the #816 error code means;

"You cannot print because the set page limit total has been reached."

So this explains why the paper does not print. The Dept ID (Job Accounting) code you are entering has reached its limit, whether it be for color, b&w or total usage. These limits are configured in the printer under the Department ID management section and usually need to be modified by the system administrator for the printer. If you don't have the password to access these settings, which is via the Advanced Functions > System Settings menu, then you will have to beg the Windows mentors for help.

Pahu

Thank you for your help - I'm glad to hear it's some sort of issue on their end - perhaps I can sway them to assist there. Thanks again!

No I don't remember getting the popup..

BTW at the same link you posted, Canon now has a newer v.2.06 version of the UFR driver. I am going to test this with Snow Leopard 10.6.3 and will report the results later.

Pahu et al,

Regarding the problem of only printing B&W -- it may be easy to miss the ** color ** UFR II driver:

Color: 'Canon iR C Series UFR II (US)'
B&W: 'Canon iR Series UFR II (US)'

Confirm which UFR II driver you selected when you added the printer; that might be the issue.


Also, I just (finally) successfully installed UFR II v2.06 and printed to our iR C2880/3380, selected the 'Canon iR C Series UFR II (US)' driver. Both B&W and Color work fine.

In order to make it work we did have to make one change to Pahu's instructions; when adding the printer we took the following steps:

From the Add Printer dialogue box:
- IP > Select 'Internet Protocol Printer - IPP' (not 'Line Printer Daemon - LPD')
- Enter IP address
- Name = "something unique so you can recognize it"
- Print Using > Select Printer Software > 'Canon iR C Series UFR II (US)'

Hope that helps.

Hi Pahu et al,

I just (finally) successfully installed UFR II v2.06 and printed to our iR C2880/3380, selected the 'Canon iR C Series UFR II (US)' driver. Both B&W and Color work fine.

After installing UFR II v2.06 we added the printer as follows:

From the Add Printer dialogue box:

* IP > Select 'Internet Protocol Printer - IPP' (not 'Line Printer Daemon - LPD')
* Enter IP address
* Name = "something unique so you can recognize it"
* Print Using > Select Printer Software > 'Canon iR C Series UFR II (US)'

Hope that helps.

Hello R.J. Schembs,

Good to read that you got your 10.6 Mac printing to the iRC2880/3380. However, for the record, even though you have selected IPP (which btw is not a supported protocol for the UFR2 driver) when creating the queue, the LPD protocol is still used by the driver. You can check this by selecting the print in Print & Fax and pressing Options & Supplies. Then under the General tab, you will see the print queue URL and it will look similar to the following;

cntdbmu://MCD UFR2_LPR/iRC2550UFR2/lpd://172.17.12.152/

You can see that with this queue, the Canon protocol (cntdbmu) makes use of LPD backend to submit the job to the Canon copier. So, regardless of whether you select HP Jetdirect or IPP, the LPD protocol is used by this version 2.06 driver.

Pahu

Hello Pahu,

You deserve a medal for sticking with this! I am facing the same basic dilemma that others are. I have a Canon c2880 that worked fine under 10.5, but I cannot print under 10.6. My error is #099, which seems to correspond to "the job was interrupted." Any suggestions?

Andy