Gmail in Apple Mail 4 (Snow Leopard)

Just an update - my problem seems to have resolved itself, but I can't say why exactly.

I access Gmail from three devices - my laptop at home, my desktop at work, and my iPhone. I disabled the Gmail account on my laptop before I went to work the other day, and also disabled it on my iPhone; this was to prevent my devices from accessing Gmail too frequently and triggering CAPTCHA, which I had just unlocked.

With the other devices off, Gmail still initially gave me some trouble on my desktop (a G5 running Leopard) when I first opened Mail, but restarting Mail resolved that. Later in the day, I turned on Gmail on the iPhone with no problem. Later that night, once I knew my work computer was off, I enabled the Gmail account in Mail on the laptop at home, and it logged in just fine, and started to download all of the e-mails that were deleted when I took the advice that deleting the account from my laptop might be the solution (it wasn't, at least not the only solution). Since then, everything's been fine (fingers crossed).

The only thing that I can suggest if others are still having this general problem is to disable the Gmail account in Mail and on all devices, unlock CAPTCHA via Gmail's website ( https://www.google.com/accounts/UnlockCaptcha?), and use the web to check Gmail while you wait a day before starting to turn devices running Mail back on one by one.

I pinged and got this response. I have tried doing the capcha, and it didn't fix the problem either.

PING gmail-imap.l.google.com (74.125.91.109): 56 data bytes
64 bytes from 74.125.91.109: icmp_seq=0 ttl=242 time=86.592 ms
64 bytes from 74.125.91.109: icmp_seq=1 ttl=242 time=87.635 ms
64 bytes from 74.125.91.109: icmp_seq=2 ttl=242 time=89.912 ms
64 bytes from 74.125.91.109: icmp_seq=3 ttl=242 time=87.048 ms
64 bytes from 74.125.91.109: icmp_seq=4 ttl=242 time=86.639 ms


Thanks for all your help!

when i ping imap.gmail.com, i get the following:

ping -c 5 imap.gmail.com
PING gmail-imap.l.google.com (74.125.79.109): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3

--- gmail-imap.l.google.com ping statistics ---
5 packets transmitted, 0 packets received, 100.0% packet loss

Could it be because i am behind a router?? Thank you

Might be related:

http://www.cnn.com/2009/TECH/09/24/gmail.crash/index.html

Not out for me, however, and I can successfully ping the imap.gmail.com server despite using a router.

Ernie

Message was edited by: Ernie Stamper

Your DNS is working because it correctly redirects to the correct address. But, you don't seem able to contact the server for whatever reason.

I don't think a router would be blocking an outbound ping; they can block them inbound.

At least we've found a direction to poke around. I'm at a loss, at this point, though.

Did anyone get their Gmail working through 10.6.1? My smtp does not work through Apple Mail.

Thanks!

I've had gmail IMAP working from the get-go.

I just had the battery go completely dead and shut down the computer while trying to send an email. When I restarted, Mail lost its mind, so I had to recreate all of my accounts. I used the default gmail setup that Mail runs and I was up and running again. My point being that the default settings should work fine.

Do you have gmail set up for IMAP or the default POP? Did you set up Mail appropriately?

My mail was working perfectly in 10.5 and 10.6, but stopped working correctly as soon as I installed 10.6.1. Everything was set up correctly. I checked all the ports and everything. I ave not upgraded my desktop to 10.6.1 because I'm worried it will stop working also.

When I run connection manager everything seems to be fine, just that it has the little triangle next to my Gmail inbox, and doesn't send or receive. It's IMAP.

The triangle means it is Offline. Click on Mailbox in the menubar, and place the curso on Online Status, and for the Gmail account choose Take Online.

Ernie

No POP access to Gmail from mail.app since upgrade to SL/Mail 4.1 (worked fine before). However, sending mail from mail.app works fine. When trying to fetch mail from mail.app, I get an error dialog, "Mail cannot verify the identity of pop.gmail.com." Clicking "Show Certificate" reveals that the certificate is "imap.gmail.com" (even though the account has been set-up as a POP account from within mail.app and in my Gmail account settings). Pinging gmail POP from Terminal works fine. Anyone else notice this? Ideas? Many thanks!

You need to log into your Gmail account with your browser, and then open Settings and then Forwarding and POP access. Check to see if POP access is properly enabled?

Also, in Mail Preferences/Accounts/Account Information, confirm that the Account type is POP?

Ernie

Hi,
I had the same problem.
In the "Accounts", you need to go the account in question, choose "Advanced", and change Port from 993 to 995. It seems to work flawlessly now.
I hope that helps.
Good luck.

note: if you are trying to create a new gmail pop account (instead of imap), you should press the option key which will change the "create" to "continue", then you can choose pop instead of imap.

Same problem. 10.6.1, which I read somewhere was supposed to correct errors in Apple Mail, completely screwed up my gmail accounts. Apple Mail will now not store passwords. I have to re-enter them each time. If I select 'add to keychain' then it won't connect to the gmail account at all. Did anyone at Apple QA this stuff? Frustrating!

You need to further check on what is going on. Most users of Gmail accounts, including me, are not experiencing this problem. Were you previously accessing your Gmail account as IMAP or POP?

Ernie

I was happy to get the new version of Mail 4.1 because the previous versions (Leopard) did not work at all for me and I was forced to use Entourage, which crashes all the time. Everything was working fine until a few days ago when I was no longer able to sync my Gmail imap. The connection doctor said that it was connected to the server and I was able to send mail. Also MobileMe and my pop mail accounts were all working but gmail was not picking up anything. I went back to Entourage and that had no problem so it seems that the problem is with mail. This is very strange since it was working beautifully before and I cannot figure out what caused it to all of a sudden stop working. I see that there have been a myriad of problems and I would hate to have to go back to Entourage because for a time Mail was much better. Is there any thing that can be done to get it to sync with gmail again?