WD Passport software removal

After a mammoth 9 hours writing zeros (single pass) it still hadn't finished. So I killed it off, then rebooted only to find I can no longer connect to my webserver (Mac Mini - Leopard) via afp.

Looks like I've got something else to fix now.

Hi all.



I managed to get rid of any trace of the vcd, but unfortunately before I could copy the smartware software or install it. The only reason I need the software is to change the e-label. Can anyone send me the contenets of the vcd?



by the way, I got it off by entering this one line in terminal and then formatting using diskutil:



sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' | awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"

yes you can use the solution from WD....it does work fine
it only shows as a passport drive with nothing on it
nothing else opens
but the WD software is still there taking up space on another partion
on my 750gig drive i am loosing close to 60 gig
i have tryed all kinds of formatting software but none of them reconize this other partion so no way to delete partion and format as one drive
have tryed in win7 64 bit and xp 64bit
but most hard drives have another partion with manufacture software on them anyways that take up space
so i guess i can live with the WD solution
no need to return and pay restocking fees
will check back to see others solutions
good luck

Message was edited by: CaptainBeyond

I would recommend against using this:

sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' | awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"

Running OS 10.6.2 and using a 1 TB MyBook Studio, this -did- stop that *#$%ing smartware partition from mounting, but it also caused every application that interacts with the drive (Disk Utility, Finder, etc.) to hang or refuse to launch 10-20 minutes after the drive has been mounted, ultimately necessitating a reboot. Not good.

BTW, joshuapc2, the VCD is still there, just not being mounted. If you want to use it, just delete the line you created in /etc/fstab, and the VCD will again mount.

Does anybody tried this?

I mean this, posted by 'theatomiclizard':

"I think I've found a solution, if you own Windows XP, connect the drive and reboot to the Restore Windows XP Disc, then find the drive and delete all the partitions. Reboot the computer then in Disk Manager you'll be able to see the drive alone from all the VCD crap... I reformatted it to NTFS and from there I could plug it into my mac and reformat it again to Mac journaled. Works perfect... Try it! I was about to return my drive before I figured this out!"

Go to System Preferences/Accounts. Open your Login Items. Right click on the one that says "statusmenu (allusers)" (note that you can't delete it). When you right click, select "reveal in finder". YOu'll see the WD Smartware folder(s)...drag them to the trash. Restart. After restart you shouldn't see the Menu Bar item and you shouldn't see the ststus menu item in your login items list.

No joy at solving this via the WD site... However this chap has the [mac] software required to remove the "SmartWare" content: http://www.marccizravi.com/2010/remove-wd-smartware/

Did you work out how to fix it? Or undo it?

After I put the terminal code in:

sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' | awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"

the HD will not mount at all.

Anyone got suggestion how to restore and get the HD to mount?!

thanks!