Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

2 points

Download Error. Tap to retry.

Whenever I try and download a song from itunes directly to my iphone I get the message: Download Error. Tap to retry.

I've checked that I don't have any t&c's to accept in itunes and that the files are under 10mb. I've also tried deauthorizing and reauthorizing my compueter which doesn't help.

Does anyone have any other ideas? I'm using a brand new 3GS which syncs with windows vista.

Thanks in advance 🙂

iPhone 3GS, iPhone OS 3.0.1

Posted on Sep 25, 2009 12:01 PM

153 replies

Dec 27, 2015 8:53 AM in response to bengebenge

I Can't believe this is an issue that has been around since 2009, with obviously many people having the same problem, and now it's nearly 2016, 7 years late and apple has done absolutely NOTHING to help rectify and fix the problem. This is the last time I ever make the mistake of giving apple any of my money.

Sep 23, 2016 8:01 AM in response to Community User

I am facing similar issue right now. Rented two movies, now trying to download and I get disconnected now and then. The worst part is the download does not resume automatically, I had to click on resume every time and its been going on for almost 2 hours now. At this rate, I am never going to rent a movie from itunes again.

Love itunes for music still!

Nov 11, 2016 7:40 AM in response to bengebenge

There is definitely a solution for this. I have had this problem so many times, and more often than not it's just case of your device being slow. Keep pressing retry and it should work - if not, go away and leave it for a while, come back and it should work. Turning the device on and off doesn't tend to do anything.

Download Error. Tap to retry.