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"MMS Message send failure"

The status bar goes almost all the way then stops then i get the message "MESSAGE SEND FAILURE" I've rebooted and everything.

On my other iphone it sends the text message attached to the picture but no picture

PC, Windows XP Pro

Posted on Sep 25, 2009 10:05 PM

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61 replies

Sep 26, 2009 3:22 PM in response to SkateboardTB

If you at any time had an iPhone 2G, you must speak with AT&T's technical support, not business care. Make sure they ask for the last four digits of the IMEI and ICCID numbers. I'm on hold now waiting for tech support to make the fix. Make sure they check those numbers, because they can't just look for references to 2G. And make sure they don't send you to Apple technical support like they did to me earlier.

Sep 26, 2009 3:56 PM in response to Capitalist015

i read that someone turned their phone off via airplane mode and then after ten seconds turned it back on and it worked. i did that and it did nothing for me. i restored. nothing. this is pointless...like many people have mentioned we pay good money to at&t. they whined about improving their towers to accommodate the mass amount of mms messages for iphone users. ceo even said they could take the traffic. launch day: more complains than compliments. guess he ate his words. what have they been doing all summer?

Sep 26, 2009 5:07 PM in response to emwaves

That restore suggestion does NOTHING -- it's a blog post for someone who coincidentally had a signal after restoring that had nothing to do with the restore itself...

It's just sheer overwhelming of towers in your area...if you try resending and resending and resending you will find that one will eventually get through -- it might take 20 minutes of resending to finally get it....

Sheer luck for now. Wait a few days when 95 percent of iPhone users won't be using MMS anymore, just like they don't use it on their other phones. Right now it's a novelty that everyone is trying out.

Sep 26, 2009 5:42 PM in response to SkateboardTB

OK, here's a puzzler. I tried sending a MMS over the Edge network (turned off 3G) and it works fine. I can also receive MMS, including video and sound, but not on when 3G is enabled. If 3G is on, I get the dreaded send failure every time. I have a 3G which is my first iPhone, so I would doubt the problem was a 2G limitation but this result is interesting. Think I'm going to call AT&T again.

Sep 26, 2009 7:35 PM in response to SkateboardTB

Got it working! The AT&T rep sent me to the local AT&T store where they tried a new SIM card, but that didn't work. What finally did work was to remove all of the features from my account and then put them back on. All of the sudden the dam broke and about 6 MMS messages came through. I can send now too!

The tech at the store didn't understand why they didn't try that when I was on the phone. Ask them to remove and than replace all of your account features. Worked for me.

Sep 26, 2009 7:37 PM in response to SkateboardTB

Same issue, status bar reaches 90-95% and then fails, every time.. I cannot send pictures, and I still receive the old MMS alert (website login) when receiving a picture from another person. This is more than just a network issue, it seems to be a mechanical or operational issue. We shouldn't have to contact AT&T to manually fix our individual problems, if we did, then they should have beefed up their technicians instead of their towers.

I have tried multiple times a variety of fixes, restoring, resetting, etc. none of which actually fix this problem. I have the iPhone 3G, OS 3.1 and have updated the AT&T carrier to its current 5.5 edition. I have a individual texting plan.

And this isn't even new technology, I mean, MMS has been around for some time and is present in the simplest and relatively oldest of cell phones.

*I guess its difficult, if not impossible, to teach a new dog, old tricks.*

"MMS Message send failure"

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