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Level 1

15 points

External Freecom drive not recognized

Hi,

I have a couple of new external Freecom 1.5 TB USB drives, and neither is recognized by my TC (running v7.4.2). They do not show up in the disks panel of the airport utility, only the internal drive does. Nothing in the log window either.

They are recognized on my MBP, and work fine there. I have tried repartitioning them (they came as MBR, so I tried GUID and APM). I tried 1 or 2 partitions. No luck. I have another 1 TB IOmega drive that works fine on the TC, so I assume the USB port on the TC is okay.

Any suggestions? Is the TC picky on the model/brand of the external drive?

Thanks,
Ben

MBP 17" 2.5 GHz, PM DP G5 2 GHz, iPhone 3G, Mac OS X (10.6.1)

Posted on Sep 26, 2009 9:53 AM

20 replies

Nov 7, 2009 9:30 AM in response to Benst

Same here. AE with latest fw. Freecom 1,5 TB. No luck. What gives?

GOSLO

Level 1

0 points

Nov 23, 2009 7:52 AM in response to Luderbrus

I have the same issue with a 2TB WD my book elite .... reading fine on Mac ... nada on TC ... am using another 1 TB Mybook on the TC without any issue !

GOSLO

Level 1

0 points

Nov 30, 2009 2:43 PM in response to GOSLO

Anyone got some light to shed on the below ... frustrating buying a "MAC" approved (as in available for sale through Apple) Ext HD and have it not working !!!

Semente

Level 1

0 points

Dec 1, 2009 5:54 PM in response to Benst

Try this... connect your external USB drive via USB shoe on keyboard. I had the same problem and this worked for me.

Description of problem: I used 750Gb w/ 03 partitions for backups, scratch disk and timemachine. It showed up fine on iMac core 2 and Macbook core 2. Had a problem with enclosure and bought new one. With new enclosure drive would not be recognized by iMac but worked fine with macbook. I suspected problem was with USB identity and decided to filter identification through another usb (device) thus trying diferent numbering agent. Worked just fine!!! 🙂

Dec 14, 2009 6:37 AM in response to Semente

Holy mac! Semente, this actually works for me! A creative solution!

I've spent hours looking on the internet, but didn't expect this to be the solution. I've read some posts stating that a USB-hub would solve the problem too, I couldn't try this because I don't have a USB-hub. But the whole problem lies within the USB-identity of the external hard drive.

Anyhow... putting the keyboard between the devices works! Unforntunately it only works with an USB device with a real identity (an USB extension cable doesn't work), so you still need to get an USB-hub.

Thanks again!

External Freecom drive not recognized