Screen Burn In

Hello

I purchased a 13" MacBook Pro towards the end of June. I installed more ram, a better hard drive and Snow Leopard in the beginning of September. Recently (Friday, October 2), I was using my computer and realized what appeared to be a screen burn in in the center of my display. You can only see it when the screen is displaying dark colors, but it appears to be a white ghost. I have set my screensaver to come on after 10 minutes, but I do not think that this is what is causing the problems.

Any suggestions?

Thank You!

13" Macbook Pro, Mac OS X (10.6.1), 2.26 Ghz 4Gb Ram 320Gb HD

Posted on Oct 4, 2009 7:58 AM

Reply
33 replies

Mar 8, 2010 5:31 AM in response to andrewfedor

There have been some reports that this problem is caused by pressure on the display back when the machine is closed — the kind of pressure that would be applied by carrying the MBP in a backpack with a load of books, strapped tightly across one's back so the books are pulled against the computer or the computer is pulled against the book by the straps. The same pressure could be caused by setting the backpack down flat with the books on top of the computer.

Apr 7, 2010 5:04 PM in response to andrewfedor

Hi everyone,

I also had this issue with my late 2008 13" unibody macbook last summer. I took it in since it was still under warranty and they replaced the display. This was near the middle of the display, but not over the apple logo area. The shape was two lines kind of in the shape of the letter T. Here is their exact description on my invoice:

Confirmed. Artifact only shows on black background of LCD screen tester. Entire artifact is approximately four inches in length and is visible starting approximately 1.5 inches to left of centre to approximately 2.5 inches to right of centre. Height is approximately 0.5 inches above centre. Note that artifact is made up of a series of smaller artifacts. Appears as though a soft, blunt instrument may have ben run lightly across LCD surface prior to display final assembly.

The weird thing is, I just noticed about a month ago that my new display has the same thing again! This time it's not at all near the centre. It's on the left side of the screen and near the vertical middle. I am going to take it in again even though my apple warranty is expired since the parts replaced have an extended 1 year warranty. Another thing I noticed is that looking REALLY close you can see black lines forming a grid over the artifact. Almost like black lines around the pixels.

If you have this on your macbook and are under warranty, take it in! They should replace it. However, if you no longer have a warranty, you're better off learning to live with it since in order to fix this they replace the entire display (screen, cover, iSight camera) which will set you back about $700 for a 13".

HTH.

Apr 7, 2010 6:53 PM in response to andrewfedor

Also, I doubt my issues are due to pressure on the display. My laptop spends most of its days on my desk or on my lap in bed or on the couch. A rarely carry it out of the house, and when I do it's in an encase sleeve inside of a small backpack with nothing else bue a mouse and the AC adapter.

However, my desk is in a concave part of my bedroom in front of a bay-like window which is drafty during the winter and I often leave my macbook sitting on the desk asleep instead of off... the aluminum is sometimes cold when when I start using it in the morning. Could temperature have an impact? I noticed the second artifact in January sometime, but the first occurrence was in late June.

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Screen Burn In

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