having trouble setting up Open DNS with mac.

Question

Level 1

10 points

having trouble setting up Open DNS with mac.

When I try to set up Open DNS I get the following error message:

Safari can’t open the page “ http://192.168.1.1/Basic.tri” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

I have a Linksys router. I can get the router so save the settings using my Microsoft laptop, but I get an "oops" error message from Open DNS saying I am not set up on their site and just sends me back to step one. Does this sound familiar to anyone?

I MAC, Mac OS X (10.5.8)

Posted on Oct 9, 2009 11:53 AM

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Answer 1

Dah•veed

Level 9

66,547 points

Oct 10, 2009 10:17 AM in response to TMcClain

Have you tried it without the /Basic.tri ending?

http://192.168.1.1 is the default address for many router brands to access the internal utility pages.

Dah•veed

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Answer 2

TMcClain Author

Level 1

10 points

Oct 12, 2009 9:40 AM in response to Dah•veed

Yes and the web browser doesn't add the "/Basic.tri" until after I hit save. I'm starting to think its my linksys router.

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Answer 3

Duane

Level 10

124,293 points

Oct 12, 2009 11:26 AM in response to TMcClain

For OpenDNS are you using the values 208.67.222.222 and 208.67.220.220?

There isn't any setup required to use those values.

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Answer 4

Dah•veed

Level 9

66,547 points

Oct 12, 2009 2:23 PM in response to Duane

There isn't any setup required to use those values.

I do not follow your logic.

He is trying to configure his router with the DNS settings so that all the computers on his home LAN use OpenDNS. So there is definitely some configuring or setting up to do.

Dah•veed

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Answer 5

Dah•veed

Level 9

66,547 points

Oct 12, 2009 2:25 PM in response to TMcClain

What is between the router and the internet, a modem, a gateway? Could this also have a DNS setting that is fighting the setting in the router?

Dah•veed

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Answer 6

Duane

Level 10

124,293 points

Oct 12, 2009 2:39 PM in response to Dah•veed

Sorry for the misunderstanding. What I meant is that there is no signin, or registration required, at the OpenDNS web site to use those values.

He mentioned in his post '...but I get an "oops" error message from Open DNS saying I am not set up on their site...'. To get that error he is doing something other than just using those DNS values.

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Answer 7

Dah•veed

Level 9

66,547 points

Oct 12, 2009 2:48 PM in response to Duane

Yes, it is in a couple other threads you have not perhaps read. He is switching to OpenDNS to try their parental controls for a better handle on his child's surfing than that offered by Mac OS X. So to let him set up the account on the OpenDNS website he has to have OpenDNS configured as his DNS service and something is interfering, perhaps his DSL gateway with a different DNS service configured.

Dah•veed

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Answer 8

TMcClain Author

Level 1

10 points

Oct 12, 2009 4:15 PM in response to Duane

Sorry Duane, but all I am doing is entering the exact values you & the website stated. I've checked and re-checked countless times.

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Answer 9

TMcClain Author

Level 1

10 points

Oct 12, 2009 4:20 PM in response to Dah•veed

David, there is a cable modem between the router and internet. I should probably add that when I try to change the router settings for Open DNS using my HP Microsoft laptop, the router seems to accept the changes with no problems. I still, however get the same "oops" error message on the website sending me back to step one.

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Answer 10

Dah•veed

Level 9

66,547 points

Oct 12, 2009 6:03 PM in response to TMcClain

Can you tell us about this modem? If the modem is negotiating your connection with your ISP it more than likely has its own DNS setting and it is overriding the setting in the router, which is behind the modem.

In this case it is the modem that need to be configured with the DNS setting and not the router.

Dah•veed

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Answer 11

TMcClain Author

Level 1

10 points

Oct 12, 2009 7:45 PM in response to Dah•veed

It's a Motorola brand modem supplied by Time Warner Cable. Should I try putting the router in front of the modem?

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Answer 12

Dah•veed

Level 9

66,547 points

Oct 12, 2009 8:28 PM in response to TMcClain

No, you cannot put the router in front of the modem.

You might look for any information your ISP gave you for your modem, such as a user guide. Or use the instructions at OpenDNS for a Motorola router, it should be similar. Remove the router and directly connect just one computer to the modem and try to access the modem's built in utility, as you have with your Linksys router. Motorola's default address appears to be "http://192.168.10.1/", the default username is "admin", and the password "password". If you encounter a question about obtaining the DNS service dynamically, check NO, then handset the OpenDNS servers, save and possibly restart the modem.

If you are successful in configuring the modem, go back to the router and leave the DNS settings blank, as well as on each computer. Then the computers should receive the service dynamically from the modem.

After all that, hopefully the OpenDNS website detects you using their service and allows you to proceed with setting up your account.

Dah•veed

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