My Macbook keeps disconnecting itself from the internet

Recently, I bought a Macbook Pro in September and ever since I got it, the connection with the internet have been weird. It keeps disconnecting itself from the internet. I know it's not my router or home internet because my Touch and other laptops have a consistent connection. The Airport icon has a full bar. I can reconnect, but I have to go to Network Diagnostics constantly to connect back to the internet, only to be disconnected 10 seconds later.

Out of desperation, I figured I do a clean install of Snow Leopard (why not since my Macbook is new anyways)! The problem is still there, the Macbook is updated to Version 10.6.1. Can someone help please? Is it my network settings? Is anyone else having this problem? Ahhhh

Macbook Pro, Mac OS X (10.6.1)

Posted on Oct 12, 2009 5:24 PM

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286 replies

Sep 1, 2012 5:41 PM in response to pritchard00

I hate to contradict you, but I have all of my WiFi devices connected including my mobile devices. The problem did not go away here until I purchased an Apple router. I tried every other suggestion in every thread with this subject (numerous) and the ONLY change that made a lasting difference was to abandon my Cisco router for an Apple router. The upside is I now have a 2TB backup drive for Time Machine.

Sep 1, 2012 7:59 PM in response to benttop

Oh no worries. Don't sweat the contradiction. Here's what I've concluded. Over the last year I've been running this. I have an ATT Elevate Hotspot as my connection to the internet. I have a Time Capsule, an iPhone and 3 MacBook Pros, 1 a late model 2010, another a late model 2011, and a 2012 macbook pro retina. Each running 10.6, 10.7, 10.8. ALL of them experience the same problem of wifi issues. So I've concluded it's not Apples problem. It's a wifi problem. You could be right, perhaps the Time Capsule is causing wifi issues. I have found that when I turn off the wifi on my iPhone, ALL of my macs connect with no problem and stay connected. It seemed to me that the iPhone wifi was causing some wifi problem. For whatever it's worth right, or wrong, it's not Apple MacBook problem, cause I have 3 different models. It was always when my iPhone was trying to connect over wifi. Once I turned off my wifi on iPhone and iPad, I never had issues. So, for those that throw a fit over the Apple hardware, it's not that. I strongly feel it's a wifi interference issue. That's what irritates me, is people just start bashing the maker with their ignorance of the technology that plays a part that they have no clue about.

Sep 13, 2012 9:34 PM in response to Tin T12AN

So, I have a 4 year old (or so) iMac running 10.7.4 and lately it has started dropping the network connection. The difference is that I'm NOT using the wireless to connect to the network - old fashioned Ethernet - and the only way to regain my network connection seems to be to re-boot it. This has just started happening the last week or two so wondering if it was some recent software upgrade causing my problem?

Sep 14, 2012 1:16 PM in response to pritchard00

I like your solution to this widespread problem (I've tried everything, nothing helped, recently brought my book pro to a repair depo, and they going to change my wireless card now), but what apple should have done, is to post the advice like you just did :))

Or better yet, put some detailed instructions/troubleshooting in their beautiful, square, white and semi-empty booklets that come with the device. Because some people don't buy apple plan.

Dec 3, 2012 2:32 PM in response to Tin T12AN

Changing my router channel from Channel 6 - 2.437GHz to Channel 11 2.462Ghz is working for me so far. I was about to take it to the apple store. Was working fine on Channel 6 (default channel) for 2 months since I got it. Mid 2012 MacBook Pro, then it just started cutting in and out. Hopefully this changing channels fixed it for good. Was happening every 5 minutes now its been 10 so im still good haha.

Dec 5, 2012 5:19 AM in response to Tin T12AN

I had a problem similar to many where my MacBook Pro 17" 2010 is working fine on the wifi, then all of a sudden it drops the connection. I would go into Network Preferences and try to turn on/off the wifi, but the Wifi would not be able to be turned back on. The only solution was a restart, which allowed it to work for sometimes seconds, sometimes minutes, sometimes an hour.


I did a clean reinstall, and the problem persisted so it was not a software issue (10.8.2). I went to the Apple Store and got my Airport/Bluetooth flex cable changed which seemed to be the issue. It is most likely a hardware problem that you all are experiencing if your story is similar to mine.

Dec 6, 2012 6:37 PM in response to Tin T12AN

I tried everything suggested throughout this thread and after a complete reformat did nothing to help, it dawned on me to try a wifi usb adapter. I've been using one I bought on Amazon for $9 for the past 7 months and it has worked flawlessly on every network I join and hasn't dropped my wifi connection once. Best $9 I ever spent after the year of frustration using Airport.

Jan 4, 2013 10:17 AM in response to rachel ervay

Rachel,

great post. I tried many all different things to get my 2008 macbook pro to stay connected to the internet. In short I figured I'd spend the $10 to see if a usb wifi adapter would fix my problem, and sure enough it did. Everything has been working perfectly since I installed the usb wifi adapter - computer downloads more quickly, no drops in internet service, and airtunes is working as it should. Great solution, thanks!

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My Macbook keeps disconnecting itself from the internet

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