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My Macbook keeps disconnecting itself from the internet

Recently, I bought a Macbook Pro in September and ever since I got it, the connection with the internet have been weird. It keeps disconnecting itself from the internet. I know it's not my router or home internet because my Touch and other laptops have a consistent connection. The Airport icon has a full bar. I can reconnect, but I have to go to Network Diagnostics constantly to connect back to the internet, only to be disconnected 10 seconds later.

Out of desperation, I figured I do a clean install of Snow Leopard (why not since my Macbook is new anyways)! The problem is still there, the Macbook is updated to Version 10.6.1. Can someone help please? Is it my network settings? Is anyone else having this problem? Ahhhh

Macbook Pro, Mac OS X (10.6.1)

Posted on Oct 12, 2009 5:24 PM

Reply
286 replies

Feb 4, 2013 11:01 PM in response to Tin T12AN

Hey. I had this same problem: 2 years old MBP kept disconnecting me from the Internet every 10 minutes, although the airport kept saying I was connected. Went to the Apple Store, everything worked fine there (obviously). I tried a couple of the suggestions here, but what I think solved it is that tip from someone up there suggesting to: Go into Netweok Preferences > Advanced > check the box "Turn Wi-Fi on or off" under "Require administrator authorization to" section. Since I did this it hasn't disconnected at all (knock wood) and it's been a whole day. It seems like even if the Airport wanted to disconnect, the computer won't let it without a password so it stays connected. Good luck! If this doesn't work, I will go nutz.

Feb 20, 2013 7:33 AM in response to mcolombe

I had this problem with my MacBook Air laptop so went to my Apple store and they told me the following, which has worked for me:

1. Alt-Click on the reception bars at the top of the screen. This should show you the routers you are connected to plus any nearby routers. It should also show you the Channel of your router and the others. Note down all the channel numbers. Ideally you need to reset the channel number of your router to at least 3 channels away from any other.

2. Go online and find instructions from your internet service provider as to how to change the channel on your router. (Mine was BT in the UK and it was quite straightforward). You can experiment with different channels to see which one works. I changed mine from 11 to 1.

Hope this helps.

Apr 14, 2013 12:49 PM in response to Tin T12AN

Got my MBP-13 in July 2012... have had no issues until 3 days ago... all of a sudden network performance over Wireless was terrible. Symtoms included the following:


+ not able to connect to my access point (although all my other devices in the house were having no issue)

+ when I was able to connect sessions would time-out in my browser pages would not load

+ when I opened up a Terminal window (when connected) and started pinging another host/device in my house I was averaging 25% packet loss and highly irregular response times... in some instances up to 2.5 seconds of delay


It was completely insane not to mention aggravating.


After scouring the boards and trying a bunch of stuff... this is what worked for me... I changed the 'channel' that my wireless router was configured to use. My Alcatel/Lucent device provided by my provider by default operates on channel 6 (Bell Canada)... I reconfigured to function over a different channel and problem solved.


It's been 30 minutes and the problem has gone away as quickly as it arrived. I have been running continuous pings 0% packet loss AND I am backing up to my Time-Capsule at the same time.


I am thinking something changed in my immediate area (neighbour did something, or a new device added) which created contention on the existing Operating Channel.


Glad to have this solved.


Questions please let me know.

May 3, 2013 9:05 AM in response to Tin T12AN

Using MBP 13" Version 10.7.5

Connecting to Nokia Lumia 920 Internet Sharing (Wi-Fi). Getting MBP Wireless disconnections & drops issues like everybody else (almost). Tried investigating the root causes (via logs, network monitor, Inssider, applepushd, Channels etc) to no avail. Tried tons of solutions on the Net......remove airport keychains, plists, turn wi-fi on/off...None of it worked.


My Solution

Downloaded ControlPlane (Context Switcher)


As per Feature list - Has an Option - monitor Active Network Adapter i.e. Link

Adding to my woes - if I selected that Option it would crash!!!!!!!


So went back to the basic - Used ControlPlane with scripts


Step 1

Install ControlPlane


Step 2

ControlPlane Preferences/Context - Create 2 Contexts

  1. Connected (You can use your own)
  2. Disconnected (You can use your own)


Step 3

ControlPlane Preferences/Evidence

You can select - Active Network Adapter (If you select this & ControlPlane does not crash then kindly follow the controlplane documentation to move forward). Unfortunately the above crashed for me!!!!!


I selected - Shell Script


Step 4

ControlPlane Preferences/Rules

If you selected - Shell Script as Evidence then you will get - "Add Script Rule" when you click the "+"

Click Add Script Rule

Browse for the shell script - Select WLACT.sh (2 Scripts - Provided below)

Parameters

  • Run Script - 5 Secs
  • Confidence - Full
  • Context Connected
  • Click OK

Step 5ControlPlane Preferences/RulesClick Add Script RuleBrowse for the shell script - Select WLINACT.sh (2 Scripts - Provided below)

  • Run Script - 5 Secs
  • Confidence - Full
  • Context Disconnected

Click OK


Step 6

ControlPlane Preferences/Action

This is only for testing purpose you can disable this later on if you are successful. You can ofcourse use the rest for any other purpose I just used it for this solution

Click "+"

Misc Action - Speak Phrase

Speak Text - Hellish

At context - Disconnected

On Arrival

Click OK


Step 7

ControlPlane Preferences/Action

Click "+"

Misc Action - Speak Phrase

Speak Text - Heaven

At context - Connected

On Arrival

Click OK


See how it goes!!!!!!! Works for me!!!


Scripts

Save the scripts anywhere on your MBP


Shell Script 1 - Checking for Wireless connection i.e. Active

WLACT.sh

#!/bin/bash

IPADDC=$(networksetup -getinfo wi-fi | grep -c 'IP address:')

if [ "$IPADDC" -eq "2" ]

then

exit 0

else

exit 1

fi


Shell Script 2 - Checking for Wireless connection i.e. if disconnected - Connect again

(Fairly Simple for my usage only. You can modify as required by you)

WLINACT.sh

#!/bin/bash

AIRPORT="en1"

WIFI_NETWORK_NAME="YOURSSIDNAME"

WIFI_PASSWORD="YOURSSIDPASSWORD"

IPADDC=$(networksetup -getinfo wi-fi | grep -c 'IP address:')

if [ "$IPADDC" -eq "1" ]

then

if networksetup -setairportnetwork $AIRPORT $WIFI_NETWORK_NAME $WIFI_PASSWORD | grep -i -a "Failed" ;

then

exit 0

else

exit 1

fi

else

exit 1

fi

Aug 21, 2013 6:52 PM in response to Tin T12AN

I can't remember who suggested this but it worked like magic for me. I went into the system prefs>Network>Advanced>TCP/IP


The default was DHCP in the pull-down menu. I copied the IP address and switched in the menu from DHCP to Manual. I pasted my IP address in the empty slot -- I had to change the last three digits, I guess because my machine was already occupying that address -- and applied the changes. Voila.


My problem had started two days ago and I had to turn Airport off and on before I could click on a link.


If this didn't fix it I was just going to get a wifi dongle.

Sep 25, 2013 7:11 AM in response to Tin T12AN

The issue is do to an update. Mountain Lion OS X 10.5.8 will natively work. However, do not install the update for the Airport Utility especially 6.3.1 because this is what disables your wifi. Hide this update until a number higher than Airport Utility 6.3.1 is available and try that one. Anyway, this is what is causing the grief.

Sep 26, 2013 7:21 AM in response to txoovkav

Txoov Kav

I was so excited about your suggestion below. Hoping it would solve the "fall off the network" problem, but the "Turn Airport on and off" option is grayed out for me.

Not sure how to change this. Any suggestions? Laura



"It happens to me, too. I solved it by click on Network, click on Advanced, and down where it said "Require administrator password to:" I checked on "Turn AirPort on or off"


Doing it this the AirPort wifi cannot be turned off by the computer without a password. Hope this helps you all. It sure helped me."


Good day

Txoov Kav

My Macbook keeps disconnecting itself from the internet

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