iphone bluetooth interference garble with Pioneer DEH-P7000BT car stereo

I use the iphone 3GS and have the Pioneer DEH-P7000BT car stereo. I have loved them both. BUT - since the 3.0 firmware update on my iphone, i am having garble interference when using my iphone with bluetooth through the DEH-P7000BT. Never had the problem before 3.0 and the 3.1.2 update has not helped.

Anyone have any advice?

Dell, Windows XP Pro

Posted on Oct 20, 2009 6:33 PM

Reply
93 replies

Feb 21, 2010 11:19 AM in response to jdungen

Perhaps a misprint, but according to this, it does.
http://signature.crutchfield.com/s_130P800BT/Pioneer-Premier-FH-P800BT.html?sear ch=fhp800bt&ssi=0&tp=27783

Just last night, I ended up ordering the Alpine iXA-W404. It doesn't have Bluetooth included (it's an add on), but that wasn't a deal breaker for me. I have an external GPS with bluetooth that works pretty well. The iPhone integration on this one looks awesome.

http://www.amazon.com/Alpine-iXA-W404-2-DIN-Control-Receiver/dp/B002C0P37G

Message was edited by: Brian Mull

Feb 21, 2010 11:21 AM in response to intrasound

Here's the updated I received from Pioneer support yesterday - is this issue limited to the 3GS? Anyone having this problem on the 3G? Anyone have a 3GS that is NOT having the problem that can share the first two digits or week of production of their phone?

-----
We have heard reports of garbled sound after updating iphones, and it is currently under investigation. Unfortunately, this issue is not consistent with all iphones, and may need to be addressed by Apple.

Thank You,

Mike
Customer Service Representative

Feb 22, 2010 9:09 PM in response to h4Him

It's at once heartening and maddening to see how many people have piled on to this thread since I first responded to the initial question last October. I'm not sure where to direct my frustration, but between the two parties (Pioneer and Apple), my main rage goes to the latter. I am 11 months into owning my Pioneer DEH-P7000BT head unit. In almost every way I could ask it's perfect - great system. It was completely perfect until Apple upgraded its software. Seriously - before the upgrade it was like having a conversation with someone in the car... no, better because I could mute it. Pioneer has at least responded with best guesses. I can't get **** from Apple other than "it's a known problem". I will admit a little frustration with Pioneer in that it's pretty challenging to find any mention of ANY kind of firmware update, but as far as I can tell they did their job.

I too eagerly checked to see if they latest iPhone update resolved it. Forget about it.

To those specualating on Parrot in the Pioneer deck, I was told by the support person that the 7000BT had it. I haven't read to confirm, but they felt that it should work.

I'm with the poster who suggested we continue to barrage both parties with requests for fixes and updates.

Feb 28, 2010 7:50 AM in response to DJB83

Turning off echo-cancellation solves the garbled sound but creates a new problem.... echo! Anyone I call can hear themselves repeated after two seconds.
My personal opinion is that although this issue is specific to the iPhone, Pioneer need to release a firmware update to solve it. I previously had a Nokia handset which had an issue solved by a Pioneer firmware update.
This seems so ridiculous, bluetooth is not a new technology and the iPhone is hardly a rare handset!

Apr 4, 2010 10:31 AM in response to BuffaloSS

I'm one of the early posters to this thread and was excited to see the new solution posted, of turning off the echo. Unfortunately, I too encountered the echo problem - but only with people on the other end. That is, they found it very distracting, but my audio signal in the car was great. I tried back to putting the echo cancel in low and it was fine for two calls, then the garbled cycles started again. Very frustrating, but at least it was a lead - the first glimmer of one in the 10 months it's been a problem for me. At this point, unless I hear of a Pioneer firmware update, I would discourage any iPhone user from buying a Pioneer head unit. I say that with a heavy heart because I've been a loyal fan of Pioneer products for 30 + years AND I believe the problem originated with Apple, since the system worked fine until one of the updates last August.

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iphone bluetooth interference garble with Pioneer DEH-P7000BT car stereo

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