A transparent question mark on iTunes icon in dock/ iTunes won't open

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Defender1963 Author

Level 1

8 points

A transparent question mark on iTunes icon in dock/ iTunes won't open

Thanks for reading this and helping me--I have an iMac and a transparent question mark is in the middle of iTunes symbol in my dock. iTunes will not open at all when I try to open and there are no error messages.

Thanks

iMac

Posted on Oct 26, 2009 5:05 PM

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Answer 1

Oct 26, 2009 6:14 PM in response to Defender1963

Open your Applications folder and locate iTunes. Drag it's icon to the doc. Drag the other icon out of the dock and it will disappear.

If you can't locate iTunes in your applications folder, download a fresh copy here: http://www.apple.com/itunes/download/

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Answer 2

Defender1963 Author

Level 1

8 points

Nov 2, 2009 9:38 PM in response to Defender1963

Jim,

Sorry I did not respond sooner, thank you! It fixed the problem. Vince

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