So in fact, the only progress is that the new PC account will allow me to select the Podcasts pane without closing iTunes. Where does this get though?
🙂 It's ruled out a bunch of possible causes of the crash, Phil, so we've made some progress towards trying to get that Podcasts tab working properly again in your usual user account.
An iTunes preference file issue is still on the table. So we'll check that now.
The basic technique for what we're going to be doing can be found in the "Remove iTunes preferences files" section of the "User-specific troubleshooting" section of the following document:
[iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1421]
Prior to starting the testing, be sure that your PC is set up to view hidden files and folders as per the instructions at the beginning of the "User-specific troubleshooting" section.
We should start with dragging the following folder out to the desktop:
*C:\Documents and Settings\username\Application Data\Apple Computer\iTunes*
... because doing that restores to default the preferences that show up in your iTunes "Devices" tab (in particular, it
unchecks "Prevent iPods and iPhones from syncing automatically"). After launching iTunes it would be prudent to head back into the "Devices" tab and
recheck "Prevent iPods and iPhones from syncing automatically" prior to connecting the ipod to see if the pref file rebuild has got us past the Podcast tab crash.
*Things to watch out for prior to doing the test:* Make a note of
any custom preference you may have set up in iTunes. They may be returned to their defaults (like the things in the Devicess tab) and you may have to set them up again from scratch. The test may also remove any third-party plugins/add-ons you may have for your iTunes, and you may have to reinstall those after the testing.
*Things to watch out for during the test:* Deleting that set of preferences on XP *forces the iTunes Setup Assistant to run* again. *Do not* allow the Setup Assistant to add media files on the computer to your iTunes, otherwise you'll end up with duplicates for every track in your entire library. You may also need to reinstall any third-party plugins/add-ons you may have for your iTunes.
Good luck! If no joy with that set of preference files, try testing what happens when you rebuild the other set. (The same warnings apply, except that instead of forcing the iTunes Setup assistant to run again, rebuilding the other set forces you to agree to the license agreement for iTunes again.)