iPod randomly skips songs, resets itself mid-play

Got my iPod a couple months back off eBay and still have coverage till June 2010. but it has the same problem. It is usually on specific songs butr changes from time to time one week it will be one song and the next it may change. it ****** me off and i hope Apple gets off their ***** and gives us some reasons or tells us something we can do to fix it!

Same for my POC 120. randomly skips and cuts off songs and latly resets after 1/2 hr or so of play. This includes the odd color apple logo and all of the other problems stated in this forum. Skiping in mid song has been problem since new (about 8 months old)backing up to cut off song and it will play fine has periods that it works fine but this last week it has gotten to the point that it is just about unusable and I am about to smash the thing out of shear frustration. My old 30g is 3 years old and I use it every day frequently 10 hours or more and never has it had this problem. I will contact apple but I know from reading many discussions about this problem that they will not acknowledge this defect in their product. I believe it is a hardware defect. Have lost my faith in apple products and am considering a different player.

Thank you for your response however after reaserching the issue for the last few months I have become keenly aware that there is no fix to the problem and Apple is not forthcoming to the buying public nor to current owners that the problem is a problem. No one in tech support has fixed the problem as stated in this very thread. From the hundreds of complaints I have read on this problem at many different web sites including Apple they deny the problem and will not even post on the subject in apple support discussions. People are begging for a statement on the topic from apple addressing this issue to no avail. The people that have sent their 120's in to apple get them back with the statement that it is functioning with in normal operating peramiters and is ok, yet these people are still having the same problem regardless. As to calling in to tech support the solution is always the same the infomous 5 r's that can actually make more problems or at least tie you up for a long period of wasted time. In short they know what the problem is but they will not own it and admit that these models are defective via a design flaw. Now why would I waste my valuable time for nothing. My credit card company is very friendly but they are still screwing me for no good reason, its all about the bottom line and product image. Sorry apple is no longer making the quality product it used to. Oh and as far as the 120's that they have replaced they have the same problem as the ones they replaced. Read up on this from places other than apple PR and you will see the pattern. If it is widespread (well not if,it is) and they are aware (and they are)than why don't they issue a recall for this defective model fix it if they are so caring for their customers. 1 answer again bottom line and and apple image.
Message was edited by: mcleod53

< Edited by Host >

There is another similar thread here: http://discussions.apple.com/thread.jspa?threadID=1713172&tstart=0

Even more replies there.

I told you earlier about my friend who returned his broken 120GB iPod Classic to the retail store he bought it. They exchanged it for a new one on first visit.
Now, he's got the same problem again (due to wider usage lately). And, once again he went to the store with it. He was told that they've had several complaints about that exact model, and offered him money back or the newest 160GB model with no additional cost. He took the 160GB. It's been three days with constant use, and no similar problems. I will let you know if anything happens.

But. How come retail stores (not apple stores) knows about the problem, and treat their customers accordingly. When Apple just denies there is a problem with the same product. I will give Apple another shot. If they still return it in it's current condition, I will take legal action.

This is no way of treating your customers Apple

Ditto on what everyone else has already said here 😟

iPod 120G Gen 5 (May 2009)

Nothing new to add except I'm ripping my songs using iTunes at 256-bit stereo MP3's.

GRRRRRRRRRRRR, Apple, FIX THE **** PROBLEM !

I'm with you Grailwolf. About crazy having to fast forward back to where I was cause a podcast (or audiobook) won't play all the way through. There are half a dozen ipods in my household and the 120 gig is the only one with the problem. The same podcasts and books play perfectly on nano's, a touch, a shuffle and an iphone. Argh. I don't have Applecare.

Yeah, same problem for me. I had it for a fe months before it started. I get the warped white,blue and black banded distorted apple logo, it switches off and then resets itself. Sometimes songs play for a fe seconds other times other songs end at any random point. If you go back and replay it then it plays fine. Pathetic of them not to recognise the issue.

same exact problem with my classic 120gb too.
track skipping is disturbing me more, and im returning it to apple care today.

Same problem here, I will be sending my 120Gb back to Apple again hoping they will fix it. This is the third time I have returned this Ipod.

I am having all the previous mentioned problems with my 120GB. And when you are driving.... not a good time to have to try and get back to a play list after a reset!!!!!!!!

ok so i got the 30g ipod classic. the battery says its fully charge when i have it on the ihome but it keeps resetting itself. i tried manually resetting it myself and it tends to stay on longer than usual but as soon as i try to play a song it starts resetting itself again. is it a battery defect or a hardware malfunction

Same problem here. Got iPod in June, and this just started happening two weeks ago. I went to the Genius bar and the looked at me like I was crazy. It happened again today and I took a picture with my iPhone: http://farm5.static.flickr.com/4056/4228643183ba77a37bc7o.jpg

I'm going back to Apple tomorrow with a print-out of this thread in my hand. I'll let you know what happens.

My first iPod 120GB did this so I brought it to a 'genius' store and they gave me a referbished ipod 2 days after i got my new ipod. I wasn't too happy about that. So it worked for a little while, but still skipped songs, then started randomly resetting and skipping songs frequently. I will be bringing in my ipod after I get off this trip with an unbearable to use ipod.

Two Commnets...

1. I read somewhere that this may be related to colder climates. And when I say cold I mean like an average 40 to 60 degrees. Well within electronic operating temperatures.

2. Why is this not a class action lawsuit?